Furniture & Choice Avis 

30 459
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Great sofa for price but a little stiff/uncomfortable at present...hoping it will wear in (but not too much!) Was a rush purchase as seeking the same colour sofa (having to sell a perfectly good s... Voir plus

Noté 5 sur 5 étoiles

Decent quality product,hudson table and chairs, only downside i didnt realise they were flatpacked,my fault i guess not reading everything in the add. Great communication from ordering ro delivery... Voir plus

Noté 5 sur 5 étoiles

Very happy with my purchase. Delivered on time within the time slot given, by two really helpful gentleman who took great care when putting the items in my kitchen. Really clear step by step instruc... Voir plus

Noté 5 sur 5 étoiles

First time ordering from furniture and choice and would highly recommend. Fast delivery and beautiful quality table and chairs. Very happy with my purchase. Thank you 🙏

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin de canapés
  4. Magasin de meubles de salon

À propos de Furniture & Choice

Écrit par l'entreprise

We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.

Keep on living with Furniture And Choice.

Browse our range of living and dining furniture at www.furniturechoice.co.uk

Furniture And Choice

Écrit par l'entreprise

How did we do? Good or bad - we'd love to know.
Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

30 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(30 459)

1 064 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I found what I wanted at the right…

I found what I wanted at the right price. Communication was great. And the table was so much better than I had imagined. I loved the contouring and the flaps that come down when you put the insert in so it looks like a complete table.

31 juillet 2026
Noté 1 sur 5 étoiles

Poor quality

Very poor quality- uneven chair legs, split in the wood on a chair, table top marks with the lightest of touch and the join allowing it to extend doesn’t close properly. Emailed and told it was outside the 14 day return policy, however we had only just put it together due to a bereavement. This product is ok but not worth the price at all, quality suggests should be around £200 and not £800.

17 juillet 2026
Avis spontané
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Réponse de Furniture & Choice

Dear Stacey

Many thanks for leaving us a Trustpilot review.

I am very sorry to hear that you are not happy with the quality of the dining set you had delivered on the 3rd July.

Having reviewed your order details, we are unable to take any action regarding the marks on the table top which you state have mainly been caused by accidental damage in the home. We have however, contacted you to see if you want us to investigate the issue with the chairs but to date you have not responded. If you do wish us to look at this issue, as requested previously, please forward images.

Kind regards
Gill Phillips
Customer Service Manager

Noté 5 sur 5 étoiles

Purchasing process was easy and…

Purchasing process was easy and delivery was super quick. Ordered late in the evening and received in just less than 48 hours. Very impressed with how quickly it came. All parts were included and undamaged. The delivery driver was very pleasant too.

5 août 2026
Noté 5 sur 5 étoiles

Great service

Kept us informed all the way from ordering the chairs. Delivered to the site office and not my address leaving us to make a few trips .not blaming Furniture and choice .The chairs are great .

5 août 2026
Noté 5 sur 5 étoiles

Absolutely brilliant Sofa

Absolutely brilliant Sofa! It was so easy to put together 10mins ! The fabric was exactly right and lovely comfortable sofa! My teenager son is really happy with it in his newly decorated games room ! Thank you and great customer service too who helped with any pre sale questions I had. Would definitely buy from this company again.

5 août 2026
Noté 5 sur 5 étoiles

Good quick service

Good quick service. Have bought these sofas before in faux leather but broke down so bought the fabric one this time. The sofas themselves are lovely & comfy

4 août 2026
Noté 5 sur 5 étoiles

Absolutely beautiful chairs

Absolutely beautiful chairs, well made and a stunning addition to our room. Swatches were delivered in two days, so we could ensure the colour went with our decor and then we placed an order for four of them. So glad we used this company and delivery was exactly as stated. Highly recommend the chairs and the company. Fantastic product, great product, great company.

3 août 2026
Noté 1 sur 5 étoiles

Only got the sofa 5 years ago and it…

Only got the sofa 5 years ago and it has peeled in and frayed looks awful! Complained to customer service who were not one but interested

4 août 2026
Avis spontané
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Réponse de Furniture & Choice

Dear Sharon

Many thanks for leaving us a Trustpilot review.

I am very sorry to hear you are not satisfied with the outcome of your complaint. You will recall that I dealt with your complaint personally.

You purchased your sofas in 2022, some 4 years ago. As I said to you in my correspondence, the lifetime of a sofa much depends on usage. As the sofa had deteriorated due to wear and tear we advised that we would not be taking any further action. You confirmed you would be forwarding a technician's report, but to date, this has not yet been received.

Once again I apologise if this was not the outcome you were expecting.

Kind regards
Gill Phillips
Customer Service Manager

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