Friendly and welcoming staff . All very informative, but there was no pressure put on us to buy. Lots to choose from in the show room and the bonus of sale prices Once we had decided what we wanted... Voir plus
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Lisez les avis des autres
Having purchased a divan base from Furniture Village in Abingdon, We had it delivered on 12th September. The delivery men were Jo and Kalman. They were outstanding in the care they took of our hom... Voir plus
Perfect delivery from Henry & Jobie On time and exceeded our expectations. Don’t usually comment on companies but felt I had to due to their professionalism and pure enthusiasm to make sure we we... Voir plus
As always we were met with a smiling friendly face and offered help if we needed it. No trailing around behind us where ever we went! The staff are very nice in the Abingdon store and very helpful. We... Voir plus
À propos de l'entreprise
Coordonnées de contact
Fairacres 41, OX14 1TP, Abingdon, Oxfordshire, Royaume-Uni
- 0800 804 8879
4,8
Excellent
1 k avis
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The friendly professional service given…
The friendly professional service given to by Ryan Barrett at the Abingdon store was excellent, just good advice which helped shape our thinking on the best sofa set for us. Well done Ryan
22 juillet 2026
Avis spontané
Very professional service
Very professional service, from the point of choosing to delivery and installation. From the things to improve - a bit more advanced communication close to delivery time would be great.
8 juillet 2026
Avis spontané
So friendly
So friendly. Didn't push sale,gave us plenty of time to choose.Nice atmosphere, staff all seemed happy and friendly.
Gave good information about products we wanted.Lovely coffee and cookie helped
19 juillet 2026
Avis spontané
Carl was very helpful
Carl was very helpful, explained everything in a very relaxed but professional way.
20 juillet 2026
…trip to buy bedroom furniture
Excellent sales assistant Matt Basden who was very helpful and polite
16 juillet 2026
Avis spontané
Not too good to start with
Not too good to start with. Salesperson didn't have a clue! Spoke with the sales manager (Simon i think) who was extremely helpful and accomodating. Also the salesperson who went through our order, payment, delivery etc was most helpful and polite! Have been buying from there since the store opened.
14 juillet 2026
I visited furniture village 2 days back…
I visited furniture village 2 days back and was really impressed. The staff was really professional, they let me see all the stuff freely, didn't pushed me to buy, but I bought a sofa, its looking really great in our house and its quality is also impressive
12 juillet 2026
Avis spontané
The sales executive that I dealt with…
The sales executive that I dealt with at the Abingdon branch was excellent, very friendly and helpful. I would give him 10 out of 10 for customer services. I can't comment on delivery yet as I have ordered bespoke furniture. I would rate my experience so far as excellent and would consider further purchase from this store.
13 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Monza Chair Vintage grey (dining chairs)
We purchased a 6 seater dining table and chairs ,chairs are Monza chairs vintage grey, it was over 4 years ago but paid over £2000 for it. The chairs are completely worn on every corner of back of chairs. Bearing in mind we have only 2 people living in our home and the chairs are hardly used, I believe this fabric to be totally inferior. I telephoned customer service today to be told frames of Chairs have a 20 year guarantee but fabric only 2 years. I would have expected any purchase from your company to last more than 4 years.
12 juillet 2026
Avis spontané
Réponse de Furniture Village - Abingdon
Good Afternoon, I am truly sorry to hear about the issues you've experienced with the fabric on your dining chairs and your disappointment with their longevity. I understand your frustration, especially given the limited use and the price paid. Please send a copy of your review, order number, full name, and billing address to myexperience@furniturevillage.co.uk so we can investigate this further for you. Many thanks, Martin
Kind and knowledgeable staff.
The staff were really knowledgeable and pleased to talk to us, with absolutely no pushing to get a sale. Everyone seemed really happy to be there, and the allowed us plenty of space to look around and find what we liked.
5 juillet 2026
Avis spontané
Great customer service from Natalie…
Great customer service from Natalie today, who took time to look through my issues and resolve them. I have consistently had good customer support from Furniture Village
6 juillet 2026
Avis spontané
We ordered a bed and it took 6 months…
We ordered a bed and it took 6 months to complete
13 janvier 2026
Avis spontané
Réponse de Furniture Village - Abingdon
Good afternoon, We are sorry to hear about your experience and appreciate your feedback. While delivery lead times are estimated, we would like to look into what has happened with your order.
If you would like us to investigate further, please email your order number, full name and billing address to myexperience@furniturevillage.co.uk and our team will review this for you.
Best Wishes,
Nahid
Greeted by a lovely Lady
Greeted by a lovely Lady, but not harassed, able to walk around uninterrupted. Made our choice, ordered, paid all with ease and politeness. This was a returning visit bought from them before always treated well and with respect. Would recommend them.
23 juin 2026
Avis spontané
Every one was helpful and friendly
Every one was helpful and friendly, from Philip the sales person to Reef and Chris the delivery people. The furniture was assembled and all the packaging taken away very efficiently, a big thank to them all.
19 juin 2026
Great help and advice from Khadija
Great help and advice from Khadija . Excellent customer service- thank you.
19 juin 2026
Avis spontané
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