Furniture Village - Bristol Avis 

The person who came to assemble/deliver the furniture was rude to me. He told me he has alot of work for the day, he has no time to come and mess around in my house. Simply because I asked him to reposition the sofa so that it can stop blocking the exit door.
He referred me as 'Love' I felt offended as im not his love.
He has no respect and lack communication skills to customers. I spent alot money in the store but the end service was very poor.
I won't want him near or around my house in future.

Friendly service.

They are all very lovely people that they have for their sales team. Whoever is doing the hiring knows what to look for. Each staff member was friendly but not too pushy.
They also welcome dogs which is a help when you are needing to get something for your home.

my issue with furniture village is delivery times. THey are taking far too long. I was given one delivery date 9th Sept which unfortunately was not possible. the next date was 10days later which is also inconvenient. When I asked why I was just told oh that's when we are next in your area. This is not acceptable for an article that is not cheap I would expect a better response

Helpful staff

Abu dealt with my issue very quickly and professionally.

Just had our furniture delivered by Anton & Matt from Bristol.
Can only say it was a totally refreshing change to get such good old fashioned customer service !
They arrived on time, were polite and respectful of our property. Unpacked and installed furniture exactly as we wanted it, checked and tested everything and removed every scrap of packaging.
Absolute 5 STAR SERVICE…two great guys !

Steve was a very polite assistant and was answered all the questions we had there was no sales pressure and we were left to browse at our leisure a very pleasant experience I would recommend this store to others

As always, attentive helpful and knowledgeable consultant.
Thank you for your help

Today my self & my husband & my little dog went to furniture village in cribs causeway Bristol. It was a lovely shop with so much selection. The staff were so lovely but what stood out for me was a lady called Paula she made a fuss of our dog we had coffee and a chat and she said have a look around and if you need any help please come and let me know.
We decided on what we wanted and she took time & care & completed the sale for us. She explained everything so lovely. I have never had customer service like this anywhere. What an absolute pleasure shopping here & cannot thank Paula enough for everything.
Amazing service

The staff in store were friendly helpful and knowledgeable about the products we ordered. The office staff were obliging and helpful and the delivery men fitted it all together carefully and quickly and asked us to check their work and our satisfaction with it at every step. They were efficient but unhurried, allowing us the chance to see the product when it was complete.
Thoroughly happy with the experience and would recommend Furniture Village without hesitation.

Big shout out to Jamie, great service- super helpful advice, really excited for our sofa to arrive… 10/10!!!

We knew what we wanted as we had seen the sofas on the tv advert, the guy in store was friendly and very helpful

Friendly staff good prices quick and easy to order.
All good thanks

Excellent service in store, furniture from Parker Knoll better than expected. Delivery was very professional.

Charley is an amazing sales person and always helps with what we want. Thank you.

We love furniture village and Charley is the most amazing sales person. She always helps with what we want and need. Thank you so much Charley.

Shirley was very helpful giving good advice.

Jan was very patient Good product knowledge.

Good selection at showroom in Bristol, salesman was very helpful and eventual delivery went vey smoothly. Overall very pleased .