Delivery was spot on . Text followed by phone call when 15mins away.delivery guys , Rob & Joe were absolutely brilliant.. Professional, and efficient. Delivered to 1st floor flat, no lift bur no probl... Voir plus
Établissement
Changer d'établissementBroadstone Way 10, BH15 3TE Poole, England, GB
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Initial customer assistant was too ‘hard sell’ then a lovely female assistant helped closed the sale. Ron and Joe delivered today and were polite and courteous.
Fantastic! Rick & Joe very professional in delivering and installing our new bed. Arrived earlier than we expected. Kept informed as to when it would be delivered.
Bob and Joe delivered my new chair on time and quietly efficient. Both men were courteous and helpful. Overall this was not a difficult delivery but the service was very good. Thank you.
À propos de l'entreprise
Coordonnées de contact
Broadstone Way 10, BH15 3TE, Poole, England, Royaume-Uni
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The two young men were courteous and…
The two young men were courteous and they removed the old sofas and set up the new ones, they also removed the protective covers.
Would recommend these guys
Delivery was quick and easy
Delivery Specialists Ali & Ricky were lovely, polite and friendly. Sofa is of good quality and looks great. Only downfall was the time it took to get here, told 10-12 weeks and it took 15, and there was no communication about it.i tried to phone several times and left messages but never got a call back, when I eventually spoke to someone it was all sorted out.
I truly cannot speak highly enough of…
I truly cannot speak highly enough of Furniture Viilage, special thanks to Ali & Ricky, who delivered my beautiful bed this morning, which I purchased from your Wessex Gate retail Park, Dorset store.
The bed is so beautiful, pale oyster, longing to sleep on it now, its just perfect. I love it so much., but again I must reiterate my thanks to Ali & Ricky for their help, kindness and understanding.. Thanking you does not seem enough !! Big Big hugs to you. Miss England xx
Faultless service!
Faultless service! I was kept up-to-date on delivery times, and the sofa was built and set up by two very polite professionals, Rob and Joe.
A seamless experience
We knew exactly what sofa we were looking for and, after experiencing pushy sales people in other stores, it was so nice to walk into furniture village, find exactly what we wanted without having any extras or finance pushed onto us. We were given an accurate timeline for delivery and kept updated with date and times. Ali & Ricky delivered and were friendly and efficient. Overall a very easy experience.
Quick and efficient
Quick and efficient. Ali and Rikcy were both lovely and extremely helpful
Very helpful men Ali and Ricky polite…
Very helpful men Ali and Ricky polite and friendly thanks very much much
Amazing team all round from the sales…
Amazing team all round from the sales assistants, and the delivery guys. So friendly, helpful they went over and beyond.
The quality is fantastic I would recommend furniture village to everyone
Excellent
Good communication throughout. Order completed ahead of time. Friendly professional service throughout process.
Absolutely first rate service
Absolutely first rate service. Fantastic delivery guy's who do a great job putting the bed together especially in the heatwave. Great service from the staff in the shop too. We loved shopping and buying from Furniture village.
Rob and Joe have delivered a few pieces…
Rob and Joe have delivered a few pieces we have purchased over the last 6 months. Everytime its speedy with care. Guys are friendly and efficient. Thank you!
Efficient and friendly staff
From entering the showroom the salesman was polite, helpful & not at all pushy. We returned the next day and same salesman (didn't get name unfortunately) helped us with our decision to purchase dining chairs. He even carried one to the door to get better light for the colour. Order was done in 10mins.
The delivery was very organised with clear communication as to when it was going to arrive in fact they called to deliver early which was great ! Both Rob & Joe were very friendly & polite guys and brought our chairs unpacked into our house. So all in all our experience was excellent well done Furniture Village in Poole! 😃
They were two lovely men
They were two lovely men. Very pleasant and took great care with everything. On such a hot day.
Good sales service and helpful drivers…
Good sales service and helpful drivers and unloaded in difficult circumstances
Super friendly delivery guys got on…
Super friendly delivery guys got on with the job and had it done in no time so pleased top marks p
Rob & Joe were excellent ambassadors…
Rob & Joe were excellent ambassadors for Furniture Village. They were respectful of my property professional and very friendly I felt very comfortable having them in my home. They did an excellent job putting the furniture together and demonstrated how to use it.
The installers took their shoes off…
The installers took their shoes off when coming into the house, laid protective covering on my wood floor, assembled everything. Perfect
Very polite efficient and very…
Very polite efficient and very professional.
Rob and Joe were very friendly and very…
Rob and Joe were very friendly and very professional
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