Zak was wonderfully friendly and helpful, not at all ‘pushy’ (which we cannot abide) just made himself available and let us do our own thing checking out furniture, and checking in periodically to see... Voir plus
Établissement
Changer d'établissementWest Yorkshire Retail Park, Birstall, WF17 9AD Leeds, GB
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Lisez les avis des autres
Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked... Voir plus
Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store f... Voir plus
Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautifu... Voir plus
À propos de l'entreprise
Coordonnées de contact
West Yorkshire Retail Park, Birstall, WF17 9AD, Leeds, Royaume-Uni
Demande des avis aux clients
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Kept in touch regarding times etc
Kept in touch regarding times etc, very reliable and good service
Zak was a pleasure to deal with
Zak was wonderfully friendly and helpful, not at all ‘pushy’ (which we cannot abide) just made himself available and let us do our own thing checking out furniture, and checking in periodically to see that we were ok. Fabulous sales professional with a natural, easy going nature. A very pleasant, painless, hassle free experience. Perfect.
Matthew the Sales Person
Served by Hiffy Lager
Served by Hiffy Lager, he was very attentive to our needs, efficient & polite. Sterling job!
Richard was great in assisting our…
Richard was great in assisting our decision to buy a sofa with him. We explained what we needed for the space & family needs.
We bought the Mariah Sofa - by far the nicest sofa we’d seen after looking around every sofa shop going.
Mike was really helpful and friendly…
Mike was really helpful and friendly and offered very good advice
We got what we wanted!
Richard was helpful without being fussy, he asked us what we were looking for and showed us a range of items that met the brief.
He gave us space to decided what we wanted, then efficiently helped us place our order.
Showroom was bright and welcoming,staff…
Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store fitted that to a tee for me ,I knew they were happy to help and on hand for any information I needed but gave us space to look. Mike served us and he was so lovely really made the experience perfect
Every step was excellent
Every step was excellent - from the service in the show room to arranging and receiving the delivery. The quality of the products is very good. All went without a glitch and we would highly recommend to friends and family.
Cannot believe how helpful Waseem @ the…
Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked after here, would highly recommend ❤️
Amazing customer service
Amazing customer service, brilliant deal, very nice place to get furniture
Michael was the best to deal with
Michael was the best to deal with, made the whole experience a pleasure from start to finish.
Friendly and knowledgeable
Friendly and knowledgeable, polite staff, not pushy just provided good fast service.
Excellent
Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautiful dinning table and chairs. So kind friendly and helpful he was. Great experience will definitely coming back when I need some furniture.
Sales men not pushing you into buying
Sales men not pushing you into buying, very polite and helpful
Richard was a sales person who put the…
Richard was a sales person who put the customer first. Extremely knowledgeable and very generous with additions to our purchase. A refreshing change in the current climate
Mike was so friendly and helpful
Mike was so friendly and helpful, going above and beyond making sure we got what we wanted. Would definitely buy from Furniture Village again.
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Told wrong information
Overpriced but service was wonderful on time of shop. Communication differs because we were told different things regarding the recycling/disposal of old beds, which meant the smooth process was interrupted. Now need to find a way to get rid of beds without paying ridiculous fees of £100+. Not happy with being told different at time of shop that it was included to on delivery day this being denied and not being a thing.

Réponse de Furniture Village - Leeds
Staff in store were helpful and…
Staff in store were helpful and knowledgeable but not pushy.
Delivery service was excellent.
Very happy with quality of furniture.
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