Furniture Village - Leeds Avis 

2 248
TrustScore 4.5 sur 5

4,6

West Yorkshire Retail Park, Birstall, WF17 9AD Leeds, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Zak was wonderfully friendly and helpful, not at all ‘pushy’ (which we cannot abide) just made himself available and let us do our own thing checking out furniture, and checking in periodically to see... Voir plus

Noté 5 sur 5 étoiles

Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked... Voir plus

Noté 5 sur 5 étoiles

Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store f... Voir plus

Noté 5 sur 5 étoiles

Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautifu... Voir plus


À propos de l'entreprise


Coordonnées de contact

  • West Yorkshire Retail Park, Birstall, WF17 9AD, Leeds, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,6

Tous les avis

(2 248)

63 678 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Zak was a pleasure to deal with

Zak was wonderfully friendly and helpful, not at all ‘pushy’ (which we cannot abide) just made himself available and let us do our own thing checking out furniture, and checking in periodically to see that we were ok. Fabulous sales professional with a natural, easy going nature. A very pleasant, painless, hassle free experience. Perfect.

5 septembre 2026
Noté 5 sur 5 étoiles

Richard was great in assisting our…

Richard was great in assisting our decision to buy a sofa with him. We explained what we needed for the space & family needs.
We bought the Mariah Sofa - by far the nicest sofa we’d seen after looking around every sofa shop going.

4 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

We got what we wanted!

Richard was helpful without being fussy, he asked us what we were looking for and showed us a range of items that met the brief.
He gave us space to decided what we wanted, then efficiently helped us place our order.

2 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Showroom was bright and welcoming,staff…

Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store fitted that to a tee for me ,I knew they were happy to help and on hand for any information I needed but gave us space to look. Mike served us and he was so lovely really made the experience perfect

31 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Every step was excellent

Every step was excellent - from the service in the show room to arranging and receiving the delivery. The quality of the products is very good. All went without a glitch and we would highly recommend to friends and family.

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Cannot believe how helpful Waseem @ the…

Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked after here, would highly recommend ❤️

31 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautiful dinning table and chairs. So kind friendly and helpful he was. Great experience will definitely coming back when I need some furniture.

31 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Told wrong information

Overpriced but service was wonderful on time of shop. Communication differs because we were told different things regarding the recycling/disposal of old beds, which meant the smooth process was interrupted. Now need to find a way to get rid of beds without paying ridiculous fees of £100+. Not happy with being told different at time of shop that it was included to on delivery day this being denied and not being a thing.

16 août 2026
Avis spontané
Logo de Furniture Village - Leeds

Réponse de Furniture Village - Leeds

Good afternoon, I’m very sorry for the confusion caused by the conflicting information regarding the disposal of your old beds. I understand how frustrating this must have been, particularly when you were expecting this to be included. To enable me to investigate this for you, please email a copy of your review, along with your full name, address, and order number, to myexperience@furniturevillage.co.uk. Kind regards, Gabriel

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