Furniture Village - Leeds Avis 

2 264
TrustScore 4.5 sur 5

4,6

West Yorkshire Retail Park, Birstall, WF17 9AD Leeds, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shaun and Ian delivered our new bed this morning. Both of these gentleman were so respectful They went over and above their remit to help us and make sure our bed was assembled Thank you and tha... Voir plus

Noté 5 sur 5 étoiles

I had done my research so knew what I wanted but needed a chat to confirm Same … I was not jumped upon it followed round by a salesperson which is all good but s soon as I wanted help it was the... Voir plus

Noté 5 sur 5 étoiles

Zak was wonderfully friendly and helpful, not at all ‘pushy’ (which we cannot abide) just made himself available and let us do our own thing checking out furniture, and checking in periodically to see... Voir plus

Noté 5 sur 5 étoiles

Waseem @ Leeds Furniture Village made our experience so easy today. We needed a sofa, sofa bed and dining set. Waseem worked with us to find the ideal items and we managed to find all 3 in o... Voir plus


À propos de l'entreprise


Coordonnées de contact

  • West Yorkshire Retail Park, Birstall, WF17 9AD, Leeds, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,6

Tous les avis

(2 264)

65 147 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We got what we wanted!

Richard was helpful without being fussy, he asked us what we were looking for and showed us a range of items that met the brief.
He gave us space to decided what we wanted, then efficiently helped us place our order.

2 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Showroom was bright and welcoming,staff…

Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store fitted that to a tee for me ,I knew they were happy to help and on hand for any information I needed but gave us space to look. Mike served us and he was so lovely really made the experience perfect

31 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Every step was excellent

Every step was excellent - from the service in the show room to arranging and receiving the delivery. The quality of the products is very good. All went without a glitch and we would highly recommend to friends and family.

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Cannot believe how helpful Waseem @ the…

Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked after here, would highly recommend ❤️

31 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Told wrong information

Overpriced but service was wonderful on time of shop. Communication differs because we were told different things regarding the recycling/disposal of old beds, which meant the smooth process was interrupted. Now need to find a way to get rid of beds without paying ridiculous fees of £100+. Not happy with being told different at time of shop that it was included to on delivery day this being denied and not being a thing.

16 août 2026
Avis spontané
Logo de Furniture Village - Leeds

Réponse de Furniture Village - Leeds

Good afternoon, I’m very sorry for the confusion caused by the conflicting information regarding the disposal of your old beds. I understand how frustrating this must have been, particularly when you were expecting this to be included. To enable me to investigate this for you, please email a copy of your review, along with your full name, address, and order number, to myexperience@furniturevillage.co.uk. Kind regards, Gabriel

Noté 5 sur 5 étoiles

Exceptional customer service

From the moment I entered the Leeds branch I received exceptional customer service from Sayed (apologies if misspelled!). He was extremely attentive without being pushy, he offered me and my family a hot drink and even gave us extra cookies! This was my first big purchase for my first home and his assistance on the day made the experience extremely enjoyable and stress free. I left the shop wanting to leave a positive review before I even received the text offering me to.
I was also really impressed with the furniture on offer and how incredible the sale prices and discounts were. I look forward to my sofa arriving as I really feel as though I am getting amazing value for money.

23 août 2026
Noté 5 sur 5 étoiles

I found just what I needed- Great store

I found just what I needed, the sales man Mike was excellent! He answered all my questions patiently and explained the different options that helped me make a decision. Its a really good store with lots of affordable options.

26 août 2026

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