We had a really positive experience at Furniture Village in Northampton when purchasing our new dining set, sideboard and stool. From the moment we arrived, the staff were friendly, welcoming... Voir plus
Établissement
Changer d'établissementRiverside Retail Park, Fairground Way, NN3 9HU Northampton, GB
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It was a pleasant place to shop, no pressure from the staff, just helpful tips and pointers until I had narrowed down my settee options. Thanks for your help Maurizio. ( Mo )
I was very very happy with the service I received from furniture village, especially from a particular store assistant called Irina. She was so thoughtful and caring, and really understood what I came... Voir plus
Greeted by Peter at the Northampton store. He was friendly and knowledgeable, without being overbearing. We had decided on choice of furniture beforehand, but just wanted to see it in the flesh. We we... Voir plus
À propos de l'entreprise
Coordonnées de contact
Riverside Retail Park, Fairground Way, NN3 9HU, Northampton, Royaume-Uni
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Helpful staff
Maurizio was really helpful as I decided which items of furniture I wanted to buy. He made the process so easy.
The salesman was very attentive and…
The salesman was very attentive and efficient in store
Maurizio
Mo was so helpful, he remembered us from our initial meeting and was knowledgeable about the bedroom, dining and lounge furniture we were interested in. He explained ordering and delivery options clearly.
Excellent customer service
Tejal was extremely helpful and knowledgeable. She listened to what we were looking for and offered help and suggestions. She did not hurry us at all and left us to consider the information before we came to a decision. She was always available for questions but did not pressure us at all. The showroom was well laid out, with lots of different sofas to look at and on a hot day was well air conditioned. The coffee and cookie were good too!! We very rarely buy new sofas but Tejal was excellent in helping us arrive at a decision. We look forward to receiving our purchases soon.
Great customer service friendly helpful…
Great customer service friendly helpful and thorough looking forward to my delivery
Best service epically guy who served us…
Best service epically guy who served us that guy he’s a very experience and very helpful!
Great sales advice
Great sales advice, spent time and effort to understand my requirements, knowledge of products and pros and cons to suit my need. Listened and gave opinion where required. Resulted in buying two new purchases. First has been delivered, great quality product and speed of service. Kept updated throughout. Lead time on delivery exceptional. On second purchase looking forward to same experience to be delivered. Would recommend furniture village and will definitely be buying again from the Northampton store. Credit to Tejal for her advice and friendly sales negotiations. Very satisfied customer.
From the shop we were attended to by a…
From the shop we were attended to by a staff member who was very good explaining and giving information we need as i have chronic back pain and i needed the best comfortable mattress.
Brandon and Alan humble took off their shoes when delivering the mattress respecting the white carpets in the house.
Store was cool and very well organised
Store was cool and very well organised. Staff were very pleasant and helpful.
Fantastic Customer Experience
What an amazing experience purchasing my new sofa. I had the greatest of pleasure being served by Tejal. She has great customer interaction and you can tell how much she loves her job. It was so refreshing to meet a salesperson with such enthusiasm, kindness and passion. 10 out of 10 you really have a star member of staff working for you.
The sales lady was perfect and sorted…
The sales lady was perfect and sorted everything out with a big smile
Had a great experience with the staff
Had a great experience with furniture village particularly with Mo, he was extremely knowledgeable and gave us loads of options that we didn’t even consider. Great member of staff and overall can’t fault the service whatsoever, can’t wait till our 2 new sofas arrive!
Helpful and informative
Tejal was very helpful and patient while helping me pick out a mattress. I went in only knowing the size I needed and she took me through different options to help me find the right mattress for me and made me feel comfortable and confident in my choice
Popped in to look at sofas
Popped in to look at sofas. Ended up buying a new kitchen table, bench and chairs. I’m not really a fan of sales staff especially pushy ones. So I was going to go home and order online. Until Tejal came along. Such a lovely experience! Knowledgeable, personable and friendly. I would go back and buy from her again. Maybe for the sofa I actually went to look at!
Great service
The store has a great selection and atmosphere. Tejal, who served me, could not have been more helpful & attentive.
Excellent service Visited the store twice before ordering…
Visited the store twice before ordering Tejal looked after me both times. She was amazing not pushy. Spent time going over options and what was benefit of various designs. Lovely lovely lady
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