GED Outlet Avis 

264
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very happy with the refurbished Bush tower fan I bought from GED recently. If I hadn't known it was re-used I'd have thought it was brand new. Good price, speedy delivery and works perfectly. I'm all... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

GED Outlet were very helpful to get me through a tight situation of urgently needing to replace my old lawn mower. I greatly appreciate their care and response-ability to get an urgent delivery so... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The pins on the plug of the dehumidifier were bent and could not be plugged in. Contacted the company and sent photos, they said to send it back they did send a paid attachment to print to send bac... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique
  2. aussi dans
  3. Magasin d'aspirateurs
  4. Magasin de matériel Hi-Fi

Écrit par l'entreprise

Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

264 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(264)

111 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Arrived sooner than expected and was…

Arrived sooner than expected and was just what we needed

15 septembre 2025
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Réponse de GED Outlet

Thanks so much for your great feedback! We’re glad your order arrived earlier than expected and was exactly what you needed. Enjoy your purchase!

Noté 5 sur 5 étoiles

Item as described

Item was delivered quickly, was very well packaged and item description was spot on, great value, used yesterday all good, many thanks

19 septembre 2025
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Réponse de GED Outlet

Thank you so much for taking the time to leave us a 5-star review. We’re delighted to know that you had such a positive experience, and we’ll continue working hard to make sure every interaction is just as smooth.

Noté 5 sur 5 étoiles

Bril heaters

Bril heaters

18 septembre 2025
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Réponse de GED Outlet

We really appreciate your 5 review. It means a lot to our team to know that our efforts are making a difference. We’ll keep striving to give you the best possible service every time!

Noté 5 sur 5 étoiles

Kept up to date on order details

Kept up to date on order details
Little disappointed that the box had been opened & re closed with tape
However I have informed that I will keep as long as there are no issues with the Garden Vac
As of this reply I haven’t used it yet.
So 🙏

15 septembre 2025
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Réponse de GED Outlet

Thank you for the review and 5 stars! We’re so pleased you’re happy with your experience. Customers like you inspire us to keep doing what we love every day.

Noté 1 sur 5 étoiles

Second hand goods posing as new.

Second hand goods posing as new.
Very disappointed.
£157 spent and feel extremely unhappy.
Offered return, but would cost a fortune in postage.
So, putting it down to one of life's less enjoyable experiences.
I would not purchase anything again.

5 septembre 2025
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Réponse de GED Outlet

We’re sorry to hear you were disappointed. The items you purchased were A-grade refurbished products, as clearly stated in the description. They are in as-new condition, fully tested, and come with a 12-month return-to-base warranty. Packaging may be plain, damaged, or resealed, and minor cosmetic marks are standard for refurbished items, which is reflected in the discounted price.

As mentioned in our previous email, a full refund is available if you wish to return the items. We cannot offer additional discounts on already discounted products.

Kind regards,

Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery. Many thanks!

12 septembre 2025
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Réponse de GED Outlet

Thank you for your kind words! We’re thrilled to hear your order arrived so quickly. We really appreciate your support and hope you enjoy your purchase!

Noté 5 sur 5 étoiles

Excellent prompt service and when an…

Excellent prompt service and when an issue happened with my order, the team were quick to contact me and offered a reduction on the price is paid as a sign of good will.

2 septembre 2025
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Réponse de GED Outlet

Thank you for your kind words! We’re glad we could resolve the issue quickly and that you were happy with the outcome. Your feedback is much appreciated, and we hope you enjoy your purchase!

Kind regards,

Noté 5 sur 5 étoiles

Great Experience

Th item was exactly as described. Communication was excellent and delivery was fast. As transactions go this one was an absolute pleasure. I would have no problem recommending GED Outlet to anyone.

3 septembre 2025
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Réponse de GED Outlet

Thank you so much for your kind words and 5-star review! We’re delighted to hear that everything went smoothly — from the product to our communication and delivery. It’s always our goal to make every transaction a pleasure, and your feedback means a lot to us. We truly appreciate your recommendation and look forward to serving you again in the future.

Noté 5 sur 5 étoiles
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Réponse de GED Outlet

Thank you for highlighting our service and communication! We’re so pleased to know you had a positive experience, and we really appreciate you taking the time to share your feedback. We look forward to helping you again soon.

Noté 5 sur 5 étoiles

Great price and fast delivery!

Great price and fast delivery!

27 août 2025
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Réponse de GED Outlet

Thank you for your wonderful feedback! We’re glad you were happy with the price and impressed with our fast delivery. Your support means a lot to us, and we look forward to serving you again.

Noté 1 sur 5 étoiles

Ordered a vax air lift steerable pet…

Ordered a vax air lift steerable pet max ucpmshv1 upright bagless vacuum cleaner, after being 3 days late.on the delivery, o was so excited to receive it, that was until I opened the box, and it was broke, had scratches all over it and had been used. I didn't order a used 1, I thought it was a brand new 1. Not very happy as your company as said I MUST pay to return the unwanted item, it's not unwanted its broken. So now I have a hoover i can't afford. Will never use this company again

26 août 2025
Avis spontané
Noté 3 sur 5 étoiles

Sent my item back in July

Sent my item back in July.
After getting in touch today with proof of return, they refunded my payment in full.

11 juillet 2025
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Réponse de GED Outlet

We’re sorry to hear you’re still waiting on a refund. We provided free return instructions, but we haven’t received any tracking details or proof of return, so this was the first indication that the parcel may have been sent back. We’ve also reached out to you via email to request this information. If you could kindly reply with the tracking number, we can have this looked into straight away and ensure your refund is processed without delay.

Noté 3 sur 5 étoiles

Purchase fine, delivery less so

Website fine and purchase straightforward. Delivery less so. Purchased Thursday evening. Friday morning given Evri tracking link. On Sunday the tracking link suggested item was out for delivery the day before (Saturday), but not delivered. Sunday evening the link stopped working. Tuesday early evening the doorbell went (no text/email warning), but the deliverer had already gone when we answered the door. They wouldn't have known if anyone was in, but left the item in full view of the street. There was no additional packaging so you could see what the item was (electric fan), so how long it would have stayed there if we had been out is anyone's guess. Finally, although the item looks new there was no assembly/use instructions enclosed. However the fan seems fine and works well.

8 août 2025
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Réponse de GED Outlet

Thank you for your review. We’re glad to hear you’re happy with the fan, but we’re sorry the delivery experience was frustrating. Although we use Evri for our deliveries, we do rely on them to follow instructions, provide tracking updates, and handle parcels with care.

Your feedback is important, and we’ll be passing this on to them. If you’d like the assembly/use instructions, please contact us via the website and we’ll send them to you straight away.

Kind regards,

Noté 5 sur 5 étoiles

First time order and was impressed.

First time order and was impressed.
Bought a 6 man tent - Agrade. Speedy delivery and it arrived in perfect condition, all accessories and excellently packed.

1 août 2025
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Réponse de GED Outlet

Thank you for your wonderful feedback! We’re so pleased your first order with us was a positive experience and that your tent arrived quickly, in perfect condition, and well-packed. We hope it’s the perfect base for many great adventures — here’s to happy camping and smooth tent pitching!

Noté 3 sur 5 étoiles

6 Man Tent

i ordered a 6 man tent from GED outlet which was a good find price wise, cost £32 and free delivery. however, the tent came with three tares/holes in the pole inserts and the instructions lacked detail.

7 août 2025
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Réponse de GED Outlet

Thank you for your feedback. We’re pleased you found the tent at a good price, but we’re sorry to hear it arrived with damage and that the instructions weren’t as detailed as you’d hoped.

We’d have been happy to resolve this for you if we’d been contacted directly, and we still can please get in touch via the website so we can discuss a suitable solution.

Noté 1 sur 5 étoiles

Terrible

Terrible. Bought a so called "refurbished" hoover from this company. Turned up used, with a mouldy filter, damaged parts. Nowhere near refurbished, so basically a customer return and they have sold it, without doing anything. Avoid this business

8 août 2025
Avis spontané
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Réponse de GED Outlet

We’re very sorry to hear you were unhappy with your order. All of our refurbished items are security-checked, cleaned, and tested before dispatch, and should arrive complete and in good working condition.

As soon as you contacted us, we offered both a replacement (checked before sending) or a full refund, and provided a free return label for your convenience. The item was collected and your return will be processed in line with our policy.

We fully understand how disappointing it is to receive an item not up to standard, and we’ll be reviewing this with our team to make sure it doesn’t happen again.

Thank you for your feedback while we regret your experience, we appreciate it as it helps us improve our service.

Noté 5 sur 5 étoiles

Helpful

Bought an office chair from here and needed to return. Naidine was very helpful in resolving the issue.

7 août 2025
Avis spontané
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Réponse de GED Outlet

Thank you so much for your kind review! We’re really pleased to hear that Naidine was able to help you quickly with your return. We always aim to make the process as smooth as possible, and it’s great to know we could resolve this for you.

Noté 3 sur 5 étoiles

I purchased a "Spear & Jackson 34cm…

I purchased a "Spear & Jackson 34cm Cordless Lawnmower - 24V (No Battery & No Charger) × 1" for a great price, to replace my broken one. When it arrived, I took it out of the box and it had been used. I have kept it as I really needed it, but I wasn't too happy as I wasn't aware it was refurbished.

31 juillet 2025
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Réponse de GED Outlet

Thank you for your feedback. We’re pleased you found the lawnmower at a great price, but we’re sorry to hear you weren’t aware it was refurbished. Where applicable, items on our website are clearly advertised as refurbished on the product page so customers can make an informed choice.

We appreciate your comments and will review our listings to see if we can make this even clearer. We hope the lawnmower serves you well, and thank you for shopping with us.

Kind regards,

Noté 1 sur 5 étoiles

sent me a refund that had already been…

sent me a refund that had already been broken and missing certain parts. no reply in over a week. absolute joke of a company

14 juillet 2025
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Réponse de GED Outlet

We're sorry to hear you're unhappy, but we’re a little confused by your review. According to our records, we haven’t issued a refund for this order, and we’ve also not received any direct contact from you regarding a problem.

We’d really like the opportunity to resolve this. Please get in touch with us at [your contact info] with your order details so we can look into this properly and assist you.

Kind regards,
Naidine

Noté 4 sur 5 étoiles

Exactly as described

Exactly as described, although the box looked as if it had been previously opened

11 juillet 2025
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Réponse de GED Outlet

Thank you for your kind review! We’re glad to hear the item was exactly as described. Some of our products may arrive in packaging that shows signs of handling, but they’re always checked to ensure the contents are complete and in good condition.

We really appreciate your feedback and hope you enjoy your purchase!

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