From the Day 1, i got good guidance by the team. They really have well knowledge and explained all different aspectsvfor buying gemstone to selection of metals. The ring design is absolutely the same... Voir plus
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Lisez les avis des autres
It's first time I was buying gemstone through online mode, so for obvious reason I was little sceptical..However, I took a chance reading all the review. But Aviral made me really comfortable by sh... Voir plus
L'entreprise a répondu
I was looking for something very specific with very minimal knowledge regarding the gemstone I wanted. I was assisted by Kriti Gupta throughout the process and she was so considerate and patient with... Voir plus
I was searching for White Sapphire, after having spoken to couple of Jewellers and surfing , I landed at the GEMPUNDIT’s website and I got immediate response from them , Ms Ritu called up and explain... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
GemPundit is one of the leading online loose gemstone retailers, dealing in a wide array of precious as well as non-precious gemstones. The collection of gemstones includes Sapphires, Rubies, Natural Pearls, and Emeralds apart from Amethyst, Hessonites, Red Coral, Opal, and many more. Each gemstone offered comes with a gemstone testing Laboratory Certificate, asserting its authenticity and genuineness. Today, they are offering their products and services to their customers based in several countries, apart from India.
Coordonnées de contact
C/O Fortuna Retail Pvt Ltd, 122002, Gurgaon, Inde
- 0114084 4599
- support@gempundit.com
- www.gempundit.com
4,3
Excellent
1 k avis
A répondu à 9 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Yellow Sapphire Order feedback
Kavita has assisted me in finding a yellow sapphire based on my preference and has exceptionally handled the service from ordering to dispatch. Thank you Kavita for your service.
10 décembre 2024
Avis spontané
Rocket service
The delivery is within the time period. It’s a thumbs up for the entire team. 👍
20 décembre 2024
Avis spontané
I am a USA Gemstone Dealer....
As a USA Dealer, I very much like the selection and quality of stones and the prices are competitive. I also like the inhouse certification and energizing options.
Sometimes the customer service responses are disappointingly long and the New York telephone number of:
+1 646 736 7654 (USA) does not work... and I am just next door in New Jersey!
Overall, would recommend Gem Pundit as a good source of gemstones with a nice selection.
10 novembre 2024
Avis spontané
This people are fraud and very very bad…
This people are fraud and very very bad at customer service, I had order yellow sapphire gemstone gold ring, the guy who was helping me said they are running a discount if I want to buy that gemstone it’s best time to do it right now so that I can get discount, they never specify you real price. It’s always they will tell you to pay half and then rest after ring is ready, when you check out on their website total price with jewellery making and shipping include comes out to less then what they will actually charge you, this guy Aman who was helping me from very first he was very bad at customer service, they took all my money and stop responding, I have to go through so many other numbers to get any answers after I paid them in full, it’s long story short, I paid fir express shipping. It’s been almost month and they haven’t even shipped my item till today, and I doubt I will get what I paid for, I would never ever buy anything from gem pundit.com ever again.
4 novembre 2024
Avis spontané
Réponse de Gempundit
Dear Dharmesh desai,
Greetings from GemPundit!
Thank you for reaching out to us.
First and foremost, we sincerely apologize for any inconvenience caused. This is certainly not the level of service we strive to provide.
Please be assured that a member of our support team will be in touch with you shortly to address the issue and assist you with a suitable resolution. We kindly request your patience as we work to ensure this is resolved promptly.
Thank you for your understanding.
Best regards,
Team GemPundit
Thank you Gempundit!!!
Thank you Gempundit!!!
Sheetal really helped me in choosing my emerald. Despite numerous calls during day and night she was always on her toes to clear my any doubts. The ring is beautiful.
I am really happy with the purchase 🥳
8 octobre 2024
Avis spontané
They are very bad at customer service plus bad products
They are very bad at customer service. Their product lack quality and when you try to contact them, they keep stalling till you are out of paypal claim warranty. Very awful,I will never buy anything from them ever again. Don't wait too long or you won't get your money back. I hate gempundit.
12 août 2024
Avis spontané
Great service from Sheetal
Great service from Sheetal. It was not about how much the gem was it was about me getting the most approriate gem thats going to work for me. The quality of the ring exceeded my expectations. Thank you Team Gem Pundit.
23 septembre 2024
Avis spontané
Absolutely love the final product
Absolutely love the final product! The team is highly professional and capable in what they do! Just close your eyes and trust them.
Shout out to Kavita and Khush for providing a fantastic customer experience!
17 septembre 2024
Avis spontané
Good support, easy approach
Received good online support while buying the piece. There was a slight delay in communications though during making and final invoicing process. Rest experince is good. Gempundit has big online inventory with lots of filter options, offering more and more buying options to the end consumer.
7 septembre 2024
Avis spontané
Rohan kumar was very quick and prompt
Rohan kumar was very quick and prompt, I am satisfied with the way he made my transaction smooth from the day I placed the order till the day I received my pearl pendant.
Thanks Rohan
26 août 2024
Avis spontané
Réponse de Gempundit
Dear Sanju,
Thank you so much for your kind words and feedback! We’re thrilled to hear that Rohan provided you with excellent service and made your transaction smooth and efficient. Your satisfaction is our top priority, and it’s wonderful to know that you are happy with your experience. If you need any further assistance in the future, please don’t hesitate to reach out.
Best regards,
Team GemPundit
Really great experience
Really great experience, likes rhe black pearl necklace.
Sheetal ma'am was really helpful
22 août 2024
Avis spontané
Réponse de Gempundit
Dear Dushyant,
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you had such a great experience with us. Your feedback means the world to our team, and it truly inspires us to keep delivering the best service possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back soon! 😊
Best regards,
Team GemPundit
Best deal given by Sheetal madam I only…
Best deal given by Sheetal madam I only buy from her
20 août 2024
Avis spontané
Réponse de Gempundit
Dear PUNEET HOSPITAL &ALLERGY CENTRE,
Greetings from GemPundit.com!
Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we’re grateful for your support. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Team GemPundit
Black opal.
I recently purchased a black opal from Gem pundit. The whole experience was hassle free and I was ably assisted by Ms. Sheetal.
10 août 2024
Avis spontané
Réponse de Gempundit
Dear Gopalakrishnan,
Greetings from GemPundit.com!
Thank you so much for sharing your experience with us! 🌟 We're delighted to hear that your purchase of the black opal went smoothly and that Ms. Sheetal was able to assist you so well. Your satisfaction is our top priority, and it's wonderful to know we could make your shopping experience hassle-free. If you need any further assistance or have questions, feel free to reach out. We look forward to serving you again in the future! 😊
Best regards,
Team GemPundit
Please do not trust as I had bad esperience
Please do not trust as I had bad experience with them. Goods sold and delivered does not fit description and price does not reflect value of food. What was ordered completely differed with what was delivered. On top the stones were quite pricey. An emerald ordered for a man was small and round and the silver necklace was short. It hey would not cancel the order and if cancelled would retain 25 percent of the price. Delivery was expensive as well with additional costs. By in UK where tou can verify the stones. Do not trust them they are just after your money.
16 août 2024
Avis spontané
Réponse de Gempundit
Dear Soneea,
Greetings from GemPundit.com!
We're truly sorry to hear about your experience, and we deeply regret that we fell short of your expectations. Your feedback is very important to us, and we want to make things right. Please know that someone from our team will be reaching out to you shortly to address your concerns and work towards a resolution that meets your satisfaction. Our goal is always to provide high-quality products and excellent service, and we are committed to resolving any issues you’ve encountered. Thank you for bringing this to our attention, and we’re here to help every step of the way.
Best regards,
Team GemPundit
Thank You Gempundit for genuine product
I have ordered citrine ring which from Gempundit which is really very beautiful and genuine product... I was little skeptical about the authenticity of gemstone but when I got the ring my jaws dropped.. i wish to buy more gemstone from Gempundit in future days... Thank you Rohan sir for providing me good discount and helping me out choosing carat under my budget... Thank You Gempundit
12 août 2024
Avis spontané
Réponse de Gempundit
Dear Dina,
Greetings from GemPundit.com!
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you love your citrine ring and that it exceeded your expectations. It's completely understandable to have concerns about authenticity, and we're so glad that we could put your mind at ease with a product that truly impressed you. A big shoutout to Rohan for assisting you with the perfect choice and for ensuring you got the best value. Your kind words mean a lot to us, and we can't wait to help you find more beautiful gemstones in the future. Thank you for choosing GemPundit, and we look forward to serving you again soon! 😊
Best regards,
Team GemPundit
They delivered the product late and…
They delivered the product late and defective.Moreover when I tried to reach them they don't even reply me.Worst customer service and I would say that never ever buy from this shop.
24 juin 2024
Avis spontané
Réponse de Gempundit
Dear Nirali Godhani,
Thank you for taking the time to share your feedback. We are very sorry to hear about your recent experience with our service and apologize for any inconvenience caused.
This is not the level of service we strive to provide, and we are currently investigating the issues you’ve raised to ensure they are addressed promptly.
Our team is working on it and someone from our team will reach out to you shortly.
Best regards,
Team GemPundit
Good Experience with Gempundit
We were looking for a green emerald stone and we found one in gempundit online. We contacted them through their marketing executive.
Convincing information by marketing executive Mr. Neel Das and clearing all our doubts made us to select this high value green emerald. As per our request he arranged for testing by IGI . After our payment, the stone was personally handed over to us by their staff to Aurangabad. The process was smooth and without any confusion.
Then we ordered for one more stone for which gempundit provided help of their astrologer and it was received by blue dart courier. We are happy with the services provided by gempundit and look forward to deal with them in future.
17 mai 2024
Avis spontané
Réponse de Gempundit
Dear Satishchandra,
Greetings from GemPundit.com
Thank you for your wonderful review! We are delighted to hear that you found the perfect green emerald with us and Mr. Neel Das, was able to provide you with convincing information and clear all your doubts. We’re pleased that the testing process with IGI went smoothly and that our team could personally deliver the stone to Aurangabad. It's great to know that your subsequent order was also handled efficiently, with the help of our astrologer and delivery by Blue Dart. We truly appreciate your kind words and look forward to serving you again in the future.
Thanks & regards
Team GemPundit
BEST GUIDE AND BEST ADVANCED PLATFORM…
BEST GUIDE AND BEST ADVANCED PLATFORM FOR THEM, WHOM BELIEVE IN ASTROLOGY AND GEMS ❤️🙏.
Gems pundit 💫 IS MY BEST EXPERIENCE and 💯 % Satisfied more than my Thoughts about them.❤️
Big Thanks 🙏 GEM PUNDIT
4 juin 2024
Avis spontané
Réponse de Gempundit
Dear Sudarshan Bairagi,
Greetings from GemPundit!
Thank you so much for your enthusiastic review! We are thrilled to hear that you consider GemPundit the best guide and advanced platform for astrology and gemstones. Your satisfaction and trust in our services mean the world to us.
We are delighted that your experience with us exceeded your expectations. Your kind words and appreciation inspire us to continue providing top-notch service and guidance to all our valued customers.
A big thank you from the entire GemPundit team! We look forward to assisting you with all your future astrological and gemstone needs.
Warm Regards,
Team GemPundit
Trustworthy
Trustworthy and totally recommended . Loved the way they explained the details about the stone .
I was assisted by Akshit Chaudhary as part of this process , he had been so patient in explaining the details and sharing the required stone images and videos based on my requirements. I was incredibly happy with his service and all the support provided . The process of shipping from India to Australia was seamless and without any worry. Really appreciate how I was kept informed of all the updates .
Thank you Gempundit 🙂
3 juin 2024
Avis spontané
Réponse de Gempundit
Dear Priyanka Kumar,
Greetings from GemPundit!
Thank you for your wonderful review! We are delighted to hear about your positive experience with GemPundit and the exceptional service provided by Akshit Chaudhary.
It’s fantastic to know that Akshit’s patience and detailed explanations helped you feel confident in your purchase. We’re glad he could provide you with the images and videos you needed to make an informed decision.
We strive to make the shipping process as seamless as possible, and it’s great to hear that your order arrived in Australia without any issues. Keeping our customers informed is a priority for us, and we are pleased that you appreciated the updates.
Your trust and recommendation mean a lot to us. Thank you once again for choosing GemPundit. We look forward to serving you again in the future.
Warm Regards,
Team GemPundit
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