When you get it right you are brilliant. When you get it wrong, your customer service falls well short of what I would expect of a company with your reputation. Try keeping the customer informed rathe... Voir plus
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I ordered a set of salopettes from Gerry's as their price was the most competitive. Delivery was timely and they were packaged well. Happy with the product.
Acquisto da Gerrysfishing le attrezzature che non trovo in Italia. Anche in questa ultima occasione ho avuto modo di apprezzare la grande professionalità riscontrata in passato. L'attrezzo, in questo... Voir plus
Comprehensive range of tackle for all disciplines.Probably the best choice of gear for trips to Norway.Some time ago I spoke directly to staff for advice on upgrading my beachcasters,after quite in de... Voir plus
À propos de l'entreprise
Coordonnées de contact
Gerrys of Morecambe Ltd, 52-54 Marine Road West, la4 4eu, Morecambe, Royaume-Uni
- 01524422146
- sales@gerrysfishing.com
- www.gerrysfishing.com
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Good customer service at a good price
Good customer service at a good price
Delivered promptly when said it would…
Delivered promptly when said it would be, hassle free!
Delivery - non event
Item ordered and paid for on 25th November still not delivered as of 20 December, Despite being shown as in stock, the entire time.
Numerous phone calls to no avail.
Clearly, they are waiting for delivery from Pure Fishing, but I would have expected an accurate delivery time from a company, this big. Disappointing to say the least and more so for my son, who will not get his Xmas present on Xmas day!
Where do I start with this place
Where do I start with this place, what a shower of muck they are.
Fantastic fishing reel!
My husband was absolutely delighted with his fishing reel and he can’t wait to use it when he goes fishing in Cornwall over Christmas! Brilliant customer service with quick delivery! Thank you.
Placed order during xmas mail time
Placed order during xmas mail time, order was sorted and delivered within 48 hours very fast, brilliant selection of items at a very good price, if you want good service use Gerry's thanks
Terrible ordered a reel for my best…
Terrible ordered a reel for my best friend for Christmas 21st Nov. Now told won't receive until January. Do you really think I will shop again!!
Colin
A blast from the past still going!!
Good price, good comms, reasonable posting time, not used them since I was younger, but will use again for the grand kids. Thank you.
Extremely pleased with my purchase
Fishing rod was delivered well packaged and in excellent condition. Extremely pleased with my purchase. Only thing I would fault was the delivery time as it took just under a month to my purchase to arrive however staff where helful in keeping me upto date on its progress .
Happy customer
Good service and good product will definatly use again when looking for tackle.
Only not so positive comment would be that I would like to have been kept more up to date with the progress of the order. This won't put me off using Gerrys again though.
Terrible service
I ordered over £500 worth of fishing tackle and not 1 order went smoothly, 1st order took nearly 4 weeks to arrive. 2nd order never arrived and over 2 months later am still waiting for response, 3rd order had items missing which took another 3 weeks to arrive and 4th order didn’t deliver items that were shown in stock, although they did end up reducing my payment for that one. Customer service is terrible and they do not respond to emails. They advertise as a fishing company run by people who fish, don’t get taken in.
Extremely helpful guys
Really helpful guys who offered us an alternative when our order was delayed
They kept in touch by email so we knew what was happening and the alternative was excellent and was sent the following day
Highly recommended
A great service as usual I have been…
A great service as usual I have been using Gerry’s since the original green mag elites came out in around 1998 never had a problem with Gerry’s
Very pleased with the outcome of my…
Very pleased with the outcome of my order, will definitely use again.
Birthday present was never sent
I ordered some bits for my Nephews Birthday. 2 weeks later I found out they hadn't arrived.
I messaged to explain it was for a birthday that had since passed and that the items hadn't been delivered. I later received a generic "Dispatched" email. I politely emailed to ask why it was held up but they never replied.
I had used them before, my son's Birthday and for Christmas last year, and to think about it they were very slow to deliver.
With Christmas coming and having a fishing mad son and Nephew, they've just lost a customer. I can't rely on them, nor do they seem to care. Competition in the industry is pretty fierce and Angling Direct have always been better.
I am considering recalling the payment with my bank as it still hasn't arrived and I can't stand lack of accountability and poor customer service.
I was looking for a spinning rod but also a bait fishing rod too an in betweener…
I was looking for a spinning rod but also a bait fishing rod so the daiwa rod I bought fitted the bill admirably. As it would cast up to 115g so enabling to cast an over 3oz weight as well as a large lure.
I knew of gerry’s fishing being…
I knew of Gerry’s fishing being reliable but it was also the cheapest on the internet, the packaging when it arrived was really secure and tough. Plus they delivered in really good time. I ordered the Sonik sis black which I’m very pleased with. Thank you
Placed my order for a few gifts for a…
Placed my order for a few gifts for a friend , arrived in good time with the exception of one item that was unfortunately temporarily unavailable. Refunded before I had even realised. The only problem I have found with the site is that my bank balance won’t allow me to buy everything I would like😂
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