Get Connected Avis 

594
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had to upgrade my phone and can't thank Geoff enough for his knowledge, support and patience when guiding me through the process. No hard sell, nothing was too much trouble and no question was left... Voir plus

Noté 5 sur 5 étoiles

Josh is very friendly, honest, knowledgable and extremely helpful. He is very good at putting us at ease and taking time to explain things. My husband and I would never go anywhere else now. Great... Voir plus

Noté 5 sur 5 étoiles

Excellent service from David Jones at Get Connected in Porthmadog today. Suitable options offered. Huge assistance with data transfer to new phone (for a tech-illiterate like me). Made the whole pr... Voir plus

Noté 5 sur 5 étoiles

David in Craven Arms has looked after me for a while now. Iv always had exceptional service and placed a lot of trust in his hands with my phone being used for my business. David has never let me down... Voir plus

À propos de l'entreprise

  1. Magasin de téléphonie mobile

Informations provenant de diverses sources externes

We're Get Connected – the people friendly phone shop. We're the UK's largest privately-owned mobile phone retailer, with over 54 stores across the country. In 1998 we won the Gwent TEC business award for marketing; in 1999 we were the 10th fastest growing company in Wales and in the following year, 2000 we were the 2nd fastest growing company from a total of 51,000 businesses!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

594 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(594)

146 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Great Service, Thank you Tom

Great Service and reduced contact price too, whilst maintaining same excellent levels of service.
Tom at the Welshpool store went the extra mile to renew for two years.

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Five star service

Excellent service from Dave as he talked me through updating my phone, very patient and helpful.
I had to go back a couple of times to check what had been installed and for help changing to my original number.
Would definitely recommend him.

3 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

If you purchase something in store…

If you purchase something in store (mifi router) there is NO returns policy or 14 day.cooling off.

They dont tell you this...
And when you complain you get a snotty email full of attitude.

Do your selves a favour.
AVOID! AVOID AVOID!
Absolute shite!

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

I originally went into the Cardiff store looking for a repair. Jordan advised me that the repair would probably not be the best option as to purchase a new similar phone with an upgraded spec would not cost a lot more than a repair. We agreed the contract. The day after I realised that because I intended to use the phone for an extended period in Spain the Vodaphone contract was not the best one for me so I returned to the shop. Even though this was my error and technically I had already signed a contract with Vodaphone Jordan managed the cancellation process with them and arranged for a more suitable contract with an alternative service provider. Great service all round.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Happy Customer

We had been undecided as to whether to change our phones and Jordan in Whitchurch store was very helpful and not at all pushy . In the event a day later my husband lost his phone so we had to get a new one for him at least. Jordan advised us as to what to do about lost phone and somehow managed to retrieve most of its content. Although I'm OK with technology this was way beyond my capabilities. I was very happy with Jordans work and patience.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

David my telephone guru.

David is so very helpful and very patient, I live in south staffs but prefer to deal with David in Portmadog because he speaks clearly and I can understand him and he also very importantly gets me the best deals. It's also good to know you who you are dealing with and David is a pleasure to do business with.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant customer service.

VERY happy with the service provided at the Welshpool store. Excellent advice and help in updating my phone. Totally patient with a ' non tecky' with many questions.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend David/Porthmadog branch

David at the Porthmadog branch could not be more helpful, knowledgeable and a lovely guy! Nothing is too much trouble, especially for a tech phobe like me. He goes above and beyond, I can't recommend him enough. He's renewed my phone/tablet and broadband contracts these past months, seamlessly. Thank you David 😊

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

David in Craven Arms is a knowledgeable…

David in Craven Arms is a knowledgeable & helpful gentleman. Multi tasking with several customers he sorted out my new phone & had time to patiently help an elderly lady, one who was clearly quite confused about modern technology. Great guy, super service.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Had a very positive experience with…

Had a very positive experience with David the Store
Manager in Portmadog. I needed a new contract and nothing was to much trouble,everything explained simply ,easy to understand, all my questions answered. i would recommend Get Connected and David at Portmadog to everyone.Ken

26 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Tom and Matt have always been very…

Tom and Matt have always been very helpful. Great service from them both, would highly recommend, sorted new phone and broadband. Even though I had problems with one device not working properly, it was sorted straight away and no more problems. Great staff

26 juin 2026
Avis spontané

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