Had to upgrade my phone and can't thank Geoff enough for his knowledge, support and patience when guiding me through the process. No hard sell, nothing was too much trouble and no question was left... Voir plus
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Lisez les avis des autres
Josh is very friendly, honest, knowledgable and extremely helpful. He is very good at putting us at ease and taking time to explain things. My husband and I would never go anywhere else now. Great... Voir plus
Excellent service from David Jones at Get Connected in Porthmadog today. Suitable options offered. Huge assistance with data transfer to new phone (for a tech-illiterate like me). Made the whole pr... Voir plus
David in Craven Arms has looked after me for a while now. Iv always had exceptional service and placed a lot of trust in his hands with my phone being used for my business. David has never let me down... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We're Get Connected – the people friendly phone shop. We're the UK's largest privately-owned mobile phone retailer, with over 54 stores across the country. In 1998 we won the Gwent TEC business award for marketing; in 1999 we were the 10th fastest growing company in Wales and in the following year, 2000 we were the 2nd fastest growing company from a total of 51,000 businesses!
Coordonnées de contact
19, Nevill Street, NP7 5AA, Abergavenny, Royaume-Uni
- 01873858811
- webadmin@get-connected.com
- www.get-connected.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Once again Bobby to the rescue sorted…
Once again Bobby to the rescue sorted my phone and a new deal .
Thanks Pete
Dave dealt with us very professionally…
Dave dealt with us very professionally and sorted out our needs
Great Service, Thank you Tom
Great Service and reduced contact price too, whilst maintaining same excellent levels of service.
Tom at the Welshpool store went the extra mile to renew for two years.
Five star service
Excellent service from Dave as he talked me through updating my phone, very patient and helpful.
I had to go back a couple of times to check what had been installed and for help changing to my original number.
Would definitely recommend him.
Excellent service
Excellent service, clear advice and support.
Highly recommended.
KH.
If you purchase something in store…
If you purchase something in store (mifi router) there is NO returns policy or 14 day.cooling off.
They dont tell you this...
And when you complain you get a snotty email full of attitude.
Do your selves a favour.
AVOID! AVOID AVOID!
Absolute shite!
Great Customer Service
I originally went into the Cardiff store looking for a repair. Jordan advised me that the repair would probably not be the best option as to purchase a new similar phone with an upgraded spec would not cost a lot more than a repair. We agreed the contract. The day after I realised that because I intended to use the phone for an extended period in Spain the Vodaphone contract was not the best one for me so I returned to the shop. Even though this was my error and technically I had already signed a contract with Vodaphone Jordan managed the cancellation process with them and arranged for a more suitable contract with an alternative service provider. Great service all round.
Bobby was really helpful and made the…
Bobby was really helpful and made the process of transferring everything over to new phone easy.
Good service thanks
Happy Customer
We had been undecided as to whether to change our phones and Jordan in Whitchurch store was very helpful and not at all pushy . In the event a day later my husband lost his phone so we had to get a new one for him at least. Jordan advised us as to what to do about lost phone and somehow managed to retrieve most of its content. Although I'm OK with technology this was way beyond my capabilities. I was very happy with Jordans work and patience.
Thanks for a swift and clear sale by…
Thanks for a swift and clear sale by Llewellyn, of a suitable Vodaphone package to get down my monthly bill that had crept up too much over recent months with O2.
David my telephone guru.
David is so very helpful and very patient, I live in south staffs but prefer to deal with David in Portmadog because he speaks clearly and I can understand him and he also very importantly gets me the best deals. It's also good to know you who you are dealing with and David is a pleasure to do business with.
Brilliant customer service.
VERY happy with the service provided at the Welshpool store. Excellent advice and help in updating my phone. Totally patient with a ' non tecky' with many questions.
Highly recommend David/Porthmadog branch
David at the Porthmadog branch could not be more helpful, knowledgeable and a lovely guy! Nothing is too much trouble, especially for a tech phobe like me. He goes above and beyond, I can't recommend him enough. He's renewed my phone/tablet and broadband contracts these past months, seamlessly. Thank you David 😊
David in Craven Arms is a knowledgeable…
David in Craven Arms is a knowledgeable & helpful gentleman. Multi tasking with several customers he sorted out my new phone & had time to patiently help an elderly lady, one who was clearly quite confused about modern technology. Great guy, super service.
Great service
Great service, David knows his business, friendly and very helpful..
Very helpful and friendly service…
Very helpful and friendly service explained everything well.
Bobby from the Abergavenny branch made…
Bobby from the Abergavenny branch made the switch easy most grateful
Had a very positive experience with…
Had a very positive experience with David the Store
Manager in Portmadog. I needed a new contract and nothing was to much trouble,everything explained simply ,easy to understand, all my questions answered. i would recommend Get Connected and David at Portmadog to everyone.Ken
Tom and Matt have always been very…
Tom and Matt have always been very helpful. Great service from them both, would highly recommend, sorted new phone and broadband. Even though I had problems with one device not working properly, it was sorted straight away and no more problems. Great staff
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