Overall a good experience with Mobile Direct. The process was quick and straightforward for the sale of a brand new iPhone. Communication via WhatsApp is helpful. There was some initial back and forth... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The phone came in wonderful condition. It felt brand new. All parts, including the battery, were professionally refurbished! The screen is flawless, and the body of the phone is scratch-free.
Bought refurbished Google Pixel. Arrived within 2 days with DPD in a 1 hour time slot. Bought premium condition, it's like new. No visible marks or scratches, nothing. Very pleased. Would recommend... Voir plus
L'entreprise a répondu
This is the second time I've now used Mobile Direct and once again have been very impressed with the value offered, the quality/condition of the handset and the speedy delivery time. On this occasion... Voir plus
À propos de l'entreprise
À propos de Mobile Direct
Écrit par l'entreprise
Mobile Direct Your Go-To for Top-Quality Pre-Loved Mobiles and iPads
Discover unbeatable prices and enjoy a 1-year warranty, with free shipping on every order. Shop smart and save big while staying connected with the latest tech.
Flexible payment options are available to make your purchase easier. Explore our range today and experience exceptional value and service.
Return Policy
We provide a straightforward return process. Should you choose to return a product, simply send it back to us, and we’ll handle the rest with no additional questions, ensuring a seamless experience.
Quality Assurance
Each phone comes with a comprehensive 1-year warranty, giving you peace of mind about the durability and performance of your purchase.
Risk-Free Purchase
Enjoy a 30-day return policy, allowing you to shop with confidence knowing you have the flexibility to return products if needed.
Convenient Payment Options
We offer flexible payment plans with Klarna and Clearpay, making it easier for you to manage your purchases according to your budget.
Experienced Provider
With over 7 years of experience in the industry, we have the expertise to provide reliable and high-quality products. Trust our long-standing reputation for excellence.
Discover unbeatable prices and enjoy a 1-year warranty, with free shipping on every order. Shop smart and save big while staying connected with the latest tech.
Flexible payment options are available to make your purchase easier. Explore our range today and experience exceptional value and service.
Return Policy
We provide a straightforward return process. Should you choose to return a product, simply send it back to us, and we’ll handle the rest with no additional questions, ensuring a seamless experience.
Quality Assurance
Each phone comes with a comprehensive 1-year warranty, giving you peace of mind about the durability and performance of your purchase.
Risk-Free Purchase
Enjoy a 30-day return policy, allowing you to shop with confidence knowing you have the flexibility to return products if needed.
Convenient Payment Options
We offer flexible payment plans with Klarna and Clearpay, making it easier for you to manage your purchases according to your budget.
Experienced Provider
With over 7 years of experience in the industry, we have the expertise to provide reliable and high-quality products. Trust our long-standing reputation for excellence.
Coordonnées de contact
85 Bury New Rd, M8 8FX, Manchester, Royaume-Uni
- +44 161 521 5551
- info@mobiledirectonline.co.uk
- mobiledirectonline.co.uk
4,4
Excellent
1 k avis
Demande des avis aux clients
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A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Product as good as brand new
Product was exactly as described, looks brand new and performs the same. Really good quality buy. Thank you.
22 mai 2026
The phone was great and in very good…
The phone was great and in very good condition very pleased
22 mai 2026
I had a mobile for sale on contract
I had a mobile for sale on contract, so I emailed the to ask if they would a accept this, the replied saying yes that’s not a problem and they would acccept it!and a link to complete the sale wich I did and it gave me the price they would pay! When they received my phone they offered me 143 pound less! I had to accept but I’m not happy I wouldn’t of sent it to them if knew this I got a rubbish price
29 mai 2026
Avis spontané
my grandoughter loved the phone from…
my grandoughter loved the phone from her mum and dad 👍
25 mai 2026
Bought a few firesticks for family and…
Bought a few firesticks for family and friends, great price and delivered as quick as Amazon.
25 mai 2026
I ordered it on and 48h delivery
I ordered it on and 48h delivery, have still not received it. Won't answer my emails either.
looks as if I have been scamed
18 mai 2026
Can you email me plz
Can you email me plz, I'm having problems with my mobile, when making calls is cut off, the selfie mode is very blurred and seeing double please get bk to me
14 mai 2026
Second time ordering phones from you in…
Second time ordering phones from you in less than a month.
I love the experience
20 mai 2026
Avoid these people at all costs
Competitively priced to sell at £104, I sent my as-new iPhone 12 mini to Mobile Direct and described it as 'EXCELLENT'. To my horror they reported that the phone was only 'FAIR' with bad damage and offered £22. So, they had the phone and the money. As a 'goodwill gesture' this was increased to £50 and eventually after pressing my case £60 was paid. Steer clear - its a scam!!
21 mai 2026
Avis spontané
Réponse de Mobile Direct
Dear Customer,
Thank you for taking the time to share your feedback. We’re sorry to hear that you were unhappy with your experience.
We would like to clarify that, upon receiving your device, our inspection identified visible scratches, which meant it did not meet the condition initially selected (Excellent). Please note that for a device to qualify as Excellent condition, it must have no visible scratches. In your case, the scratches observed during inspection meant the device did not meet this category, as outlined in the inspection report.
Our valuations are always based on the actual condition of the device at the time of inspection, and we do have photographic evidence available should you wish to review it.
As part of our effort to reach a fair outcome, we initially offered £45, and following further internal review, this was increased to £60 as a goodwill gesture.
We always aim to be transparent and fair in our assessments, and we take the accuracy of customer claims and public feedback seriously, as this helps ensure a fair experience for all parties.
If you would like to discuss your case further, we would be more than happy to review everything with you and share the supporting details.
Kind Regards
Mobile Direct Team
Terrible company I returned a phone to…
Terrible company I returned a phone to them they latter refused a refund after the box and seal was broken in there warehouse statement the phone was missing I have proof the box was never opened by myself and was returned in a unused sealed condition
11 mai 2026
I was very pleased with the whole…
I was very pleased with the whole service provided from the speed with the delivery of my purchase and the quality and condition of my purchase.
14 mai 2026
Excellent experience!!
Excellent experience! Ordered my phone on Wednesday and received on Friday via recorded delivery. Delighted with the phone, the price, and the super fast service. Great work! :)
14 mai 2026
My experience with the phone
The phone came in wonderful condition. It felt brand new. All parts, including the battery, were professionally refurbished! The screen is flawless, and the body of the phone is scratch-free.
5 mai 2026
was as described and quick delivery
was as described and quick delivery
only moan didnt supply sim card remover pin but luckly had one
11 mai 2026
Quick trade in
The trade in price was a good valuation and the process was fairly quick and easy. Once the price was agreed, the payment was with me very soon.
Would use the service again.
8 mai 2026
Avis spontané
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