Get Connected Avis 

595
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had to upgrade my phone and can't thank Geoff enough for his knowledge, support and patience when guiding me through the process. No hard sell, nothing was too much trouble and no question was left... Voir plus

Noté 5 sur 5 étoiles

Josh is very friendly, honest, knowledgable and extremely helpful. He is very good at putting us at ease and taking time to explain things. My husband and I would never go anywhere else now. Great... Voir plus

Noté 5 sur 5 étoiles

Excellent service from David Jones at Get Connected in Porthmadog today. Suitable options offered. Huge assistance with data transfer to new phone (for a tech-illiterate like me). Made the whole pr... Voir plus

Noté 5 sur 5 étoiles

We needed help with getting WiFi to our Lodge at the caravan park close by, and David was very helpful in setting us up with the correct provider. David was very patient and went above and beyond wh... Voir plus

À propos de l'entreprise

  1. Magasin de téléphonie mobile

Informations provenant de diverses sources externes

We're Get Connected – the people friendly phone shop. We're the UK's largest privately-owned mobile phone retailer, with over 54 stores across the country. In 1998 we won the Gwent TEC business award for marketing; in 1999 we were the 10th fastest growing company in Wales and in the following year, 2000 we were the 2nd fastest growing company from a total of 51,000 businesses!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

595 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,8

Tous les avis

(595)

146 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Three years of satisfied customers

We've been customers of Get Connected in Church Stretton since we moved here almost three years ago and have had nothing but excellent service at all times. Josh and his colleagues have been helpful, professional, and efficient in every transaction, from updating phones and changing networks to help and advice on the smallest of problems that tend to crop up now and again. The shop has been our communications lifesaver, and we couldn't be happier.

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Brad glade was really helpful

Brad glade was really helpful at showing me the best options I could go for as I was due a new upgrade on my phone, 10/10 would recommend going to him directly for a new phone. Cracking lad

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Michelle in the Brecon branch was…

Michelle in the Brecon branch was extremely helpful patient and nothing was too much trouble for her. She is a great asset to the company and if I have phone problems in the future I will definitely go to her.
VH

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Transfer of contracts

I know little or nothing about the technicalities of mobile phones. David completed the transfer from my old phone to a new one quickly and professionally,and with no glitches. Thoroughly recommended.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Was served quickly and efficiently by…

Was served quickly and efficiently by brad. And given the most competitive rate for a phone that suited my personal business needs the most. Great customer service, will definitely recommend get connected in Hereford for anyone looking for a new phone

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Jon from the Chepstow (Monmouthshire)…

Jon from the Chepstow (Monmouthshire) branch of Get Connected has been most helpful, extremely patient and highly knowledgeable during two successive visits I have made to the shop in order to resolve router and mobile telephone-related connectivity issues - a first-class, friendly and informative service on both occasions I visited the Chepstow branch.

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I would highly recommend Alex at Get…

I would highly recommend Alex at Get Connected in Newport shropshire. He helped me change my phone contract and gave me a fantastic deal . Im no good with technology at all so Alex has been very helpful and patient with me showing me how to use my new phone. I have been to Alex numerous times for his help with my new phone. I have also witnessed Alex's customer service with alot of the older generation in Newport. For a young man his customer service is absolutely fantastic. Would definitely recommend Alex at Get Connected in Newport if you need to change your phone contract or need any help with your mobile. Thank you so much Alex for all your help .

22 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Well done Get Connected Blackwood!

Justin in the Blackwood store was very helpful. I have used Get Connected previously and have recommended it to friends. I feel confident that if I have any questions or queries about my phone I would receive good aftercare from the company!

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Phone upgrade

Michael in the Cardigan shop was great! He was very helpful when it came to upgrading my phone. He managed to sort out both mine and my brothers phone the same time. Very friendly, professional and explained everything thoroughly.

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Top man

Top man! Thank you very much with all your help very helpful definitely recommend you to my family and friends much appreciated

26 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Big shout out for Alex at Newport

Big shout out for Alex at Newport, Shropshire shop. We always get our phones and accessories from him and he’s a wealth of information and advice. Nothing is too much trouble. Great bloke and popular with customers. Great service.

3 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Old age pensioner deceived

I’m an old age pensioner in my 80s and I have just realised after a few months that the chap I dealt with has put me into another contract without my knowledge. I was paying £8 a month and now I am paying £15, I was told I needed to change and upgrade as it was wrong but my son has just informed me that I could’ve stayed with three and paid the £8 I was always paying. I only went in because I was receiving so many calls from their call centre, if it wasn’t calls I was getting messages and it was becoming overwhelming for a woman of my age. Be careful what you sign in future because they don’t explain what contract you’re getting into. It’s not just about the money it’s also not nice being deceived.

3 juin 2026
Avis spontané
Logo de Get Connected

Réponse de Get Connected

Hello R Jackson,

Thank you for your review.

We have reached out to you via Trustpilot as we cannot find a deal for you, but we have no had no response.

We cannot find any deals under your name matching the information you have given.
We therefore do not feel that it was Get Connected that dealt with you.

If this is incorrect, please reply to Trustpilot so we can come back to you.

Noté 5 sur 5 étoiles

This company has a 'help everyone'…

This company has a 'help everyone' policy, everything is carefully explained without being patronising, we are not all tech wizards!! Josh has just sorted out a new phone for me, transferred everything over including photos etc. All I had to do was put it on charge. How simple is that? He offers free advice and tech support, why go anywhere else?

2 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great place to get a contact

I went into the Port Talbot store today and I had an amazing experince with Lauren. I went in as my business contract was due to expire. We explored my options and found that a personal line would be cheaper than a business line so I went forward with it. Lauren gave excelent customer service and communicated really well. I couldn't have asked for better.

2 juin 2026
Avis spontané

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