The support team at DearDoc is amazing. While utilizing a platform where data comes in and out on a daily and such a mass amount it's important to have a dedicated team for when adjustments are needed... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Alberto was fantastic assisting me with an issue I was having with our calls getting forwarded. He made sure we both understood the resolution and he was quick to offer suggestions and help me to fin... Voir plus
I've been working with Tyler for a little over a year now. He is the reason why I am still with Deardoc. He will review with me our progress and not push too too hard for new product sales. He unde... Voir plus
We have been working with DEARDOC for a couple years and have been very happy with their services. They have been instrumental in our website set up and have worked closely with our marketing team to... Voir plus
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
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Les gens ont aussi consulté
DearDoc offers the best customer…
DearDoc offers the best customer service. Issues are resolved timely and professionally. I would highly recommend their service.
Very professional and quick to respond
Very professional and quick to respond. This service has made a difference in our company. Highly recommend their services.
Quick turnaround time
Alberto got what I asked for him to do done in a very short amount of time which was nice.
The service was worthless!
The service was worthless!! Then after I cancelled the service they keep billing me monthly for years ? I email them call them ,, no one responds. Then all of a sudden the manger calls oh we are sorry for not getting back to you over the year ! We can now help and respond to you. I said no. Yet they are still billing me !! I dont think I ever wrote a bad review on anyone. However with this i felt the need. Maybe if dear doc reads this they will call. They will apologize again , Im guessing if I remove this
Beware of the autorenewal
Beware of the autorenewal. Google phone number tracking mix-ups - calls not coming through. Other business calls rerouted to us. A big mess.
Cassidy is one of the nicest…
Cassidy is one of the nicest representatives I've had the pleasure of working with at DearDoc. She was professional, knowledgeable, and took the time to explain all of my options without ever pressuring me to purchase upgrades. I truly appreciated that she listened to my concerns, respected my decisions, and made the entire experience comfortable and stress-free. Because of the excellent service Cassidy provided, I look forward to continuing to work with both her and DearDoc. Thank you, Cassidy, for your outstanding customer service!
Audrey was incredibly helpful
Audrey was incredibly helpful and assisted me with my request quickly and professionally. She made the process easy, answered my questions, and provided excellent customer service. I really appreciate her help. Thank you, Audrey!
Camille was quick to respond to my…
Camille was quick to respond to my request for assistance and within minutes my issue was resolved.
Cristina was very prompt and got my…
Cristina was very prompt and got my problem solved very quickly
Andrea was very helpful in reviewing…
Andrea was very helpful in reviewing numbers with me and helped me understand the ways deardoc can continue to benefit my practice.
She provided good rapport and support…
She provided good rapport and support to my inquiries.
Fast, efficient support
Alberto was very timely and efficient in making the requested changes. We appreciate the support. Thank you
clear explanations no confusing jargon
clear explanations no confusing jargon
Thank you for the quick action!
I received a quick response and…
I received a quick response and resolution to the issue presented to Audrey Palacios
Audrey has been helpful with the…
Audrey has been helpful with the support she has given to our account at GetDearDoc.com
We always appreciate her timely responses.
Andrea DePaula is terrific
Andrea DePaula is terrific. She answered all of my concerns and I am sure that she will help my practice grow.
Tyler has been very helpful explaining…
Tyler has been very helpful explaining and guiding me through the process of using Dear Doc to get more client referrals. The results have been impressive so far!
Very courteous and professional
Everyone was very courteous and professional. It took a while to get the issue resolved, but we got there. Audrey was the last representative I worked with who was able to resolve the issue almost immediately.
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