Gibbs Gillespie - Ruislip Sales Avis 

37
TrustScore 4 sur 5

4,2

172 High Street, HA4 8LJ Ruislip, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sarah Cleverely was fantastic and very helpful and very professional at her job, and looked after me very well. I would would recommend her to anybody who needs help with lettings

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a very positive experience Gibbs, in particular with Luca. He was very on the ball during the crucial stages of both our purchase and sale was keeping us updated almost daily, which really help... Voir plus

Noté 1 sur 5 étoiles

Terrible service during buying a property. Seller left trash in attic and garden,...but made sure to take thermostat and smoke alarm. I feel estate agent have responsibility to see smooth transition... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole team from Matt, Sinead, Ian and Lauren were great in getting our property listed and re-listed and then finding another buyer when the chain collapsed. Since then, Luca has been fantastic in... Voir plus


À propos de l'entreprise

  1. Agence immobilière
  2. Maintenance immobilière
  3. Société de gestion immobilière
  4. Évaluateur immobilier
  5. Consultant immobilier
  6. Géomètre-expert immobilier

À propos de Gibbs Gillespie - Ruislip Sales

Écrit par l'entreprise

Over the last 30 years Gibbs Gillespie has grown from a single office in Ruislip to be one of the most successful estate agents in London, Hertfordshire and Buckinghamshire, with a network of 17 offices. Our continued success is down to three things: our customers, our staff and our passion for property.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Gibbs Gillespie customers can get everything they need under one roof.

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Écrit par l'entreprise


Coordonnées de contact

  • 172 High Street, HA4 8LJ, Ruislip, Royaume-Uni

4,2

Bien

TrustScore 4 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,2

Tous les avis

(37)

82 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Professional and proactive

Moving is very stressful for all of us, Gibbs Gillespie is very hands on, proactive and really helpful all the way, effective communication with both buyer and myself, I felt ease because I always know I can trust them, especially my move manager Luca.

29 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great experience

My experience of Gibbs Gillespie has been really positive - each of the team who have supported me during my sale and purchase have been instrumental to getting the transaction over the line. Huge thanks to Sam Robbins for helping me navigate the buying process and getting be back on track when circumstances changed. My Move Manager, Luca Beltrami, was fantastic at pushing the process forward and liaising with the many stakeholders on each side. I appreciated Gibbs Gillespie having a slick processes, too, as not every company has this even in 2023. Moving home is always stressful so I am grateful for their support. Their deep understanding of the market and of people is really strong.

28 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Supportive staff throughout the process

We have had a great experience with GG. When we put our house on sale, Sinead was extremely helpful and professional. All the other staff at the Ruislip, including Opinder, Sam and Ian have all been extremely helpful and supportive. Finally Luca has been great at keeping us up to date throughout the process. I am extremely grateful for their advice and guidance which has led to the successful sale of my house. A huge thank you to all the Ruislip staff who have been amazing during every step.

2 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience

Terrible experience ! The sales people are very arrogant when they are talking to the customers. I hope they realize the market and understand that keeping customer happy and talking to them politely is the basic principle to any business.

22 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Great work from the Ruislip team

Great work from the Ruislip team. Very professional and responsive at all times.

13 février 2023
Avis spontané
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Réponse de Gibbs Gillespie - Ruislip Sales

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Excellent service by Gibbs Ruislip

The support given to us by the whole team at Gibbs Ruislip was excellent. Particular thanks to Sinead and Elaine.

4 septembre 2022
Avis spontané
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Réponse de Gibbs Gillespie - Ruislip Sales

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

I am very grateful to the whole team…

I am very grateful to the whole team for their help, patience and understanding at all stages of our work. Thank you very much.

19 août 2022
Avis spontané
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Réponse de Gibbs Gillespie - Ruislip Sales

Dear Olga,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Many thanks to Elaine for being such a…

Many thanks to Elaine for being such a great help throughout the process of buying my first home! Gibbs have been great from start to finish and I would definitely use them again. I would recommend Gibbs to all :)

28 mai 2022
Avis spontané
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Réponse de Gibbs Gillespie - Ruislip Sales

Dear Cristina,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service from Gibbs Gillespie

Fantastic service from Gibbs Gillespie, a great team, Especially Matthew Barseghian and Elaine Lawrence who were very professional and went over and above any expectations i had with the sale, Thank you all

1 avril 2022
Avis spontané
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Réponse de Gibbs Gillespie - Ruislip Sales

David Ward, we're happy you found our staff to be so supportive during your experience here at Gibbs Gillespie Estate Agents Ruislip. Have a lovely day! - Gibbs Gillespie, Ruislip

Noté 1 sur 5 étoiles

Ruislip office - awful

Ruislip office
Appalling lack of communication - no replies to emails, calls not returned, messages lost or not understood

29 mars 2022
Avis spontané
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Réponse de Gibbs Gillespie - Ruislip Sales

Dear Alex

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Absolutely Fantastic!

We have nothing but such gratitude for Gibbs Gillespie, all the team have been so brilliant from start to finish. They made us feel every bit at ease with both of our transactions, nothing was ever too much to ask, always at the other end of phone to help with anything that we needed! They have been an absolute delight and we would never hesitate to refer their services to anyone that asked! Absolutely fantastic thank you so very much. We are now very excited to start our next chapter of our journey with a huge thanks to all the team for getting us here!

18 mars 2022
Avis spontané
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Réponse de Gibbs Gillespie - Ruislip Sales

Dear Jodie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Outstanding selling through Stephen he…

Outstanding selling through Stephen he was very proactive, professional and responded to me at all times. He kept a very cool head. I am very grateful to you for getting the sale over the line.

4 mars 2022
Avis spontané
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Réponse de Gibbs Gillespie - Ruislip Sales

Hi Rosni Prajapati, we are very happy to have provided you with such a positive experience, ee really appreciate your feedback! - Gibbs Gillespie, Ruislip

Noté 1 sur 5 étoiles

Terrible service during buying a…

Terrible service during buying a property. Seller left trash in attic and garden,...but made sure to take thermostat and smoke alarm. I feel estate agent have responsibility to see smooth transition of process till keys are handed.. they ask to come to their office and pick keys and do not care what state house seller has left. I feel that service as unprofessional.

21 février 2022
Avis spontané
Logo de Gibbs Gillespie - Ruislip Sales

Réponse de Gibbs Gillespie - Ruislip Sales

Dear Sir/Madam
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

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