Gideon Robinson Avis 

154
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We wanted a kitchen that worked and we felt would last many years. Quality items and workmanship. We got all of that. We love the design, it works really well. The team were great, all the trades. The... Voir plus

Noté 5 sur 5 étoiles

Had a great experience - Ian and Gideon couldn’t have been more helpful designing me my dream kitchen. They were also really great working with my fitters to ensure they knew how to properly install e... Voir plus

Noté 5 sur 5 étoiles

Gideon Robinson just installed our new schuller kitchen. ( July 2021 ) Despite Covid challenges & unavoidable delays, just cannot fault Gideon & his team. From design to installation to attention... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good experience right from the beginning and through to the end. Listened to us and worked on the design at every stage, kept to the prearranged dates and finished ahead of time. Excellent work force... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

At Gideon Robinson whether we’re designing a kitchen, a bedroom, a living space or a study area, our main aim is to make a positive difference to the way you live your life. Great design doesn’t need to be exclusive. That was fundamental to us when we started and it holds true today. The furniture we source has to be extremely well made and very well designed. We are passionate about our products and we have chosen the designers we work with carefully. They must display passion, originality and the ability to innovate whilst blending fantastic design with robust components and sustainable techniques. Whatever room you are looking at, be it the kitchen, the bedroom, a living or dining room or even a home office it will benefit from great design. We are proud to present our Glasgow showroom in Haggs Road, Pollokshields with displays from Schuller, Next 125, Novamobilli and Battistella. Call us or pop into our showroom, we’d be delighted to discuss new ideas for your home


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4,9

Excellent

TrustScore 5 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(154)

24 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The whole kitchen redesign was a …

The whole kitchen redesign was a pleasure. The team were knowledgeable and a delight to have in our home. The result is fabulous. Gideon installed our kitchen 8 years ago and we had no hesitation in employing his team again for our redesign.

22 octobre 2017
Avis spontané
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Réponse de Gideon Robinson

Hi Pat,

Thankyou for taking the time to leave a review. The redesign and the incorporation of additional units has worked well and made for a great space to entertain and cook in.

I am sure you will enjoy using it for many years to come.

kind regards

Gideon

Noté 5 sur 5 étoiles

I had a great experience

I had a great experience, from start to finish they are a great company to deal with. I was struggling to find exactly what I was looking for, and as soon as I went to Gideon Robinson I found it. It def was more expensive than I expected but on reflection I would spend the money again, the end results are amazing. There were a few hiccups not caused directly by GR however they offered to resolve everything without additional cost to me. When my neff oven slide and hide door came off on the evening of Good Friday (and I was due to cook Easter lunch for 12), the Neff helpline couldn't get an engineer out over the Easter weekend so I called GR, Gideon himself was round at my house at 7pm that evening to try and fix it, it couldn't be fixed but he was there by 10am the next morning with a replacement, absolutely amazing service. If you spend the money you will def get an amazing end result!

30 août 2017
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Réponse de Gideon Robinson

Hi Cat,

Thankyou for your comments. We do try to provide a personal service and I am absolutely delighted that you are happy with your kitchen and hope you enjoy using it for many years to come.

regards

Gideon

Noté 4 sur 5 étoiles

Only negative was that we had planned …

Only negative was that we had planned for the work to be completed while on holiday and hadn't received update so work was then done after our holiday that & plastering was over looked meaning it had to roll onto the following week

8 août 2017
Avis spontané
Noté 5 sur 5 étoiles

This is the second kitchen we bought …

This is the second kitchen we bought from Gideon Robinson and we have been delighted yet again. What stands out most is the flair for design that's Gideon offers, he offers something a little bit better, different or unique from competitors which makes the kitchen stand out from the rest. The product itself is fantastic but the ability to design and deliver the full room is inspiring and Gideon does it exceptionally well. The quality of products is visible, their standards are high and Gideon ensures everything is perfect and as agreed. I would not hesitate in recommending Gideon Robinson. I was sad in leaving the first kitchen when we moved (the kitchen helped sell the house quickly) but I'm delighted I have another one that is exceptional in its own way. It is a fantastic space. Thanks

24 juillet 2017
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Réponse de Gideon Robinson

Hi Jill,

Thank you for your comments. We are all delighted that you are so pleased with the kitchen and the delivery of it. Wishing you all the best to enjoy it and I am sure it will be a great family kitchen as well as one to entertain in.

kind regards

Gideon

Noté 5 sur 5 étoiles

We love our new kitchen

We love our new kitchen!

The whole experience of designing and choosing our kitchen was a pleasure. The design process led by Scott ensured that our needs, quirks and requirements were met in terms of function and budget. Scott listened carefully to our chat and came up with a design that suits our lifestyle. He made creative suggestions for the awkward corners and never imposed his ideas or solutions to the extent that he made us feel like partners in capturing the final design.

The installation was pain free and efficient. The team, led by John were extremely skilled and considerate. We were dealing with a difficult family situation at the time of installation and every member of the team treated us with respect and consideration.

The result of all the discussion in the preliminary stages meant there were no surprises when the kitchen was installed.

I would certainly recommend Gideon Robinson .

13 juillet 2017
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Réponse de Gideon Robinson

Hi Hugh & Diane,

I have just returned from annual leave to see your lovely comments which have been passed on to the whole team I am delighted that we have been able to understand your requirements and meet your expectations and wish you many years of enjoyment using your new kitchen.
.

kind regards

GIdeon

Noté 1 sur 5 étoiles

Really bad after sales service

I purchased a kitchen in march 2016 all went well until I had a problem with the wooden worktop. I have now had someone it to look at the worktop and take pictures on at least three separate occasions and have been told the problem is with the worktop I have now been waiting for something to be done for about 9 months every time I phone I am given one excuse after another. Great company till something goes wrong. I was considering buying another kitchen from them for my new property but certainly won't be now.

26 juin 2017
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Réponse de Gideon Robinson

Dear Linda,

I am sorry to read your comments, we do pride ourselves on giving a personal service and try resolve any issues that may arise as quickly as possible and this comes as a surprise to me. I will look into the issue tomorrow morning and update you.

kindest regards

Gideon

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Hi Linda,

I have had a look into the service we have provided.

As the kitchen was provided supply only we asked that you liaise with the installer in the first instance and in March this year you advised us that you were unable to resolve the issue with the installer. I can see our offer to repair in early April was declined and since then we have been in touch with our supplier of the worktops and are following their complaints procedure.

Wooden worktops do require regular maintenance and oiling to prevent water ingress. The damage to your work top around the sink is consistent with water ingress.

I acknowledge that our communication to you since contacting our supplier has been poor and updates on progress have been lacking. I apologise for the frustration this must have caused you and also for the resultant delay in resolving.

Please rest assured that we have taken ownership of this issue and I have asked John to contact you to keep you updated.

kind regards

Gideon

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Hi Linda,

I am glad to hear that Alan has spoken with you and the issue has been resolved.

kind regards

Gideon

Noté 5 sur 5 étoiles

New Kitchen

Gideon Robinson were recommended by a friend and after being disappointed with reviews on some larger companies, we enquired about a new kitchen with a little apprehension. This became a very positive experience from beginning to end. What began as a quest for a modern kitchen became a personalised experience! Great personal attention from Scott with every small detail covered. The quality of the products are second to none and suit every budget. Lots of assistance and advice given and no pressure unlike the larger companies. Kitchen units look great and have been complimented by friends and family. We hope to return in the future.

16 juin 2017
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Réponse de Gideon Robinson

Hi Janice & Stephen,

Thankyou for your kind review, I am glad you are delighted with end result and wish you many years of enjoyment.

kind regards

Gideon

Noté 5 sur 5 étoiles

Excellent design advice on a fantastic …

Excellent design advice on a fantastic range of varying styles of bedroom furniture. Very prompt personal attention and after care. Flawless installation by real craftsmen - they even tidied up after themselves and disposed of all packaging!!! Would have no hesitation to highly recommend using Gideon Robinson.

8 juin 2017
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Réponse de Gideon Robinson

Hi Margaret & Ronnie,

Thank you for your comments. I am delighted that you are happy with your installation.

Kind regards

Gideon

Noté 5 sur 5 étoiles

We now have a superb new kitchen which …

We now have a superb new kitchen which is fabulous. The room has been transformed from an old (and worn out) kitchen in a room with a seriously slopping floor and squint walls into a wonderfully straight, flat and modern kitchen which looks superb and is great fun to cook in, eat in and entertain in. We just love it.
Throughout the entire process, we have felt wonderfully well looked after by all the staff at Gideon Robinson. From the design process (where Scott took us through every step, came up with a great design and didn't pressurise us), through the installation process (where John was in touch virtually every day and they kept us informed of what was happening as well as keeping the place remarkably clean) through to the handover, they have been first class.
Our one major glitch was with the protective covering on our hall floor which proved very difficult to remove. Whereas other companies might just have left us to get on with it, they spent a long time getting the coating off (and we are sure that they won't be using that stuff again)!
We would be delighted to recommend Gideon Robinson to anyone looking to get a new kitchen. Certainly they have provided us with really great service and a wonderful kitchen.

7 mai 2017
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Réponse de Gideon Robinson

Hi Martin & Susan,

I am so glad to hear that you are delighted with your new kitchen and are enjoying the space. the team all worked hard to delivery your project and your feed back is wonderful to hear.

We certainly will be choosing an alternative floor protector :)

We wish you all the best in your new space,

kind regards

Gideon Robinson

Noté 5 sur 5 étoiles

Quality products and excellent design …

Quality products and excellent design advice.
Absolutely delighted with new kitchen
Would highly recommend.

29 avril 2017
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Réponse de Gideon Robinson

Hi Anna,

Glad you are delighted. Hope you enjoy using it for many years to come.

Please do not hesitate to contact us if you need anything else.

kind regards

Gideon

Noté 5 sur 5 étoiles

Design and product perfection

From start to finish the whole experience has been excellent. From design inspiration to the quality of the kitchen and all the materials - we cannot find fault. The attention to detail and the attitude that nothing is too much trouble has made what can be a stressful situation actually enjoyable. The quality of the fit and excellent help with lighting and flooring has meant we now have the kitchen we have always wanted!
We would certainly recommend Gideon Robinson to our family and friends.

21 avril 2017
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Réponse de Gideon Robinson

Hi Alan & Deborah,

Thank you for taking the time to review us. I really am delighted that you are so happy with the kitchen and the whole living area. I am sure you will have many years of enjoyment using the space.

kind regards

Gideon

Noté 5 sur 5 étoiles

The perfect kitchen!

From initial planning, design and adaptations to the final fitting of the kitchen, the team at Gideon Robinson was fantastic! The designer came up with a terrific option which looks amazing. Advice on laying the flooring and decoration was great. Very different from what I may have chosen but the result is stunning. Fitters were first class and perfectionists. I said I would not go anywhere else for my new kitchen but Gideon Robinson, having seen the quality of the products previously and I am more than delighted. Thank you to every member of the team for their kindness, courtesy, professionalism, skills and help in producing an outstanding result.

14 avril 2017
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Réponse de Gideon Robinson

Thankyou for your comments. We are all delighted that you are happy with your new kitchen and wish all the best. I have passed on your comments to all the team here.

Gideon

Noté 5 sur 5 étoiles

Excellent!

From start to finish the service from Gideon Robinson was excellent. We were helped with our selection of a product right down to color matches and even when a hiccup occurred with delivery we were kept informed of progress at all times. The quality of products are really quite superb, and again, various options were discussed and talked through with the emphasis on what we as customers wanted, rather than the "quick sale" that other places seem eager for. Five stars.

15 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Very impressed -would happily recommend

I was looking to replace a series of integrated appliances in an existing kitchen.Very helpful advice and recommendations on which ovens to buy based on the types of cooking I do regularly. Service before and after installation was very attentive. Good old fashioned desire to ensure that their customer made the right buying decision and was happy with what you bought

13 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Great Company

An excellent and efficient Company to deal with. Staff always helpful and reliable.
Would thoroughly recommend.

5 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Beautiful living space

Just finished another project with Gideon and team and really pleased with the end result again. Two years ago I had a garage conversion and extension to the rear of the house carried out. Result was a lovely open space kitchen / dining / living area, plus utility room and a study / home office. I've just finished the home office now and it has been admired for the unusual design and lovely colours. First called into the showroom and Scott was great with ideas on space design, colours and working to the budget. He was very patient and helped fine tune some of my ideas. Fitting team also worked well with our builders. It was so convenient to work with Louise and Hilary on the soft furnishings and that finished off everything perfectly. Thanks everyone.

13 décembre 2016
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Réponse de Gideon Robinson

Hi Gill,

Thank you for your comments. We are all delighted that you are happy with the finished look and that we could provide you with interior design support also to complete the look. I hope you enjoy using the space for many years to come.

kind regards

Gideon

Noté 5 sur 5 étoiles

Modern, well made and good quality fitted Italian bedroom furniture

After having had wardrobes fitted by Gideon about a year ago went back to get matching occasional furniture. He spent time going over various options. Never felt rushed. Very pleasant and welcoming showroom and staff. Would certainly recommend them.

25 novembre 2016
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Réponse de Gideon Robinson

Hi Anne,

Thankyou for your comments. It was good to welcome you back to the studio and glad we could help again.

kind regards

Gideon

Noté 5 sur 5 étoiles

Great experience & kitchen

Like some of the other reviewers we only stumbled upon Gideon Robinson after a disappointing visit to the nearby showroom of a kitchen chain. We're so glad we did. Alan the designer inspired confidence and came up with a plan we were delighted. It was so much better than anything else we had seen. He was happy to make changes along the way to accommodate us. There were a couple of hitches with our order as there always tend to be with these projects but we can't fault the way GR responded and wouldn't hesitate to recommend them. Overall the experience was an overwhelmingly positive one. It was refreshing to work with a smaller company with high levels of service and personal attention.We love the Schuller units and couldn't be more delighted with the kitchen, it's genuinely transformed our house.

24 novembre 2016
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Réponse de Gideon Robinson

Hi Lynn,

Thank you very much for your review. It was unfortunate that you experienced a couple of hitches along the way, this is obviously something we try to avoid however I am glad we managed to resolve these quickly and satisfactorily.

I hope you enjoy using your new kitchen for many years to come. Please do not hesitate to contact us of we can be of any further assistance.

Kind regards

Gideon

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