I found the whole experience rather enjoyable from our first visit to the showroom through to completion there was no major drama . The fitters and plumbers were all exceptionally experienced in their... Voir plus
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Our process from start to finish has been nothing short of great service. From Neil in the showroom sitting down with us and working through our designs and generally helping with the whole process ke... Voir plus
Very happy with the kitchen and the quality is exactly as was expected. We had some issues getting missing parts delivered but this didn’t dampen our experience. We arranged our own fitting, which is... Voir plus
L'entreprise a répondu
I couldn’t fault Lazlo or Patrick, they completed job to high standard, they kept me upto date, they weren’t happy with a few doors which I didn’t notice, everything replaced within 2 weeks due to Chr... Voir plus
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À propos de l'entreprise
- Prestataire de réaménagement de cuisine
- aussi dans
- Ébéniste
- Fournisseur de meubles encastrés
- Magasin de matériel de cuisine
- Magasin de meubles de cuisine
Écrit par l'entreprise
B-Spoke Kitchens: Crafting Bespoke Spaces with Passion At B-Spoke Kitchens, we specialise in creating beautiful kitchens, bedrooms, dressing rooms, and offices tailored to our clients' homes. Our commitment to uncompromising quality and attention to detail ensures that every space we create is a testament to fine craftsmanship. Our Promise of Quality With a dedication to excellence, we offer a generous 10-year guarantee on all our bespoke kitchen installations, providing our customers with peace of mind and confidence in our standards. Expert Guidance Every Step of the Way Our experienced design experts are here to guide you through the decision-making process, offering personalised advice from design to installation. Whether you need assistance with layout, selecting appliances, or choosing finishes, we're here to help. The B-Spoke Process in a Nutshell Consultation: Schedule a complimentary Home Measure and Design Appointment. Design: Collaborate with our expert team to create your dream space. Customisation: Choose from a wide range of colours, finishes, and accessories to personalise your design. Manufacturing: Experience German-engineered precision and craftsmanship in every detail. Installation: Sit back and relax as our skilled fitters bring your vision to life. Enjoy: Celebrate the transformation of your space with a bespoke kitchen built to last. Join the B-Spoke Family Become a part of the B-Spoke family and experience the luxury of custom-designed spaces at competitive prices. Contact us today to schedule your consultation and let us help you create the home of your dreams. Contact Information: Address: 11-13 Deerdykes View, Westfield Industrial Estate, Cumbernauld, G68 9HN We look forward to welcoming you to our world of beautiful design and excellence. Best Wishes, The B-Spoke Kitchens Team
Coordonnées de contact
11-13 Deerdykes View, G68 9HN, Cumbernauld, Glasgow, Royaume-Uni
- 01236 282016
- sales@b-spokek.co.uk
- b-spokek.co.uk
4,6
Excellent
124 avis
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I found the whole experience rather…
I found the whole experience rather enjoyable from our first visit to the showroom through to completion there was no major drama . The fitters and plumbers were all exceptionally experienced in their trade and i constantly have a smile on my face when I go into my lovely shinny new kitchen.
12 octobre 2026
Avis spontané
Réponse de B-Spoke Kitchens
Hi Alan,
What a lovely review! Thank you so much for taking the time to share your experience with us. It really does mean a lot to the whole team!
We have to say, hearing that you actually enjoyed the process of getting a new kitchen is music to our ears! 😁 We know that having work done in your home can sometimes feel a little daunting, so making the experience as smooth, straightforward and enjoyable as possible is something we really pride ourselves on.
It's fantastic to hear your lovely comments about our fitters and plumbers too. They're a hardworking bunch who take great pride in their workmanship, and we'll make sure your kind words are passed on to them!
But the best part of your review has to be hearing that you still have a smile on your face every time you walk into your lovely, shiny new kitchen! That's exactly why we do what we do, and it genuinely makes all the hard work worthwhile. ❤️
Alan, thank you again for choosing B-Spoke Kitchens and trusting us with such an important part of your home. We hope that beautiful new kitchen keeps putting a smile on your face for many, many years to come!
From all of us at B-Spoke Kitchens
B-Spoke designed and fitted my kitchen…
B-Spoke designed and fitted my kitchen from removing the old one to fitting the new one was an amazing procedure , all the staff from the showroom to the fitters to the guys who removed all the rubbish were amazing , My kitchen was even better than I expected and what an impact it had made I really love it and would definitely recommend them , thanks keith
28 septembre 2026
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Réponse de B-Spoke Kitchens
Hi Keith,
What a fantastic review! Thank you so much for taking the time to share your experience with us. It really does mean a lot to everyone here at B-Spoke Kitchens!
There's nothing we love hearing more than a customer saying their new kitchen has turned out even better than they imagined! That's exactly what we aim for, and we're absolutely delighted that you're so happy with the transformation. 😊
It's especially lovely that you've mentioned everyone involved, from our showroom team and kitchen fitters right through to the guys clearing away the rubbish. Every single person plays an important part in making a kitchen renovation run smoothly, and it's wonderful to see their hard work being recognised. We'll be sure to pass your kind words on to the whole team!
As a family-run Scottish business, we genuinely care about every kitchen we create, and knowing we've made such a positive difference to your home makes all the hard work worthwhile.
Keith, thank you again for putting your trust in us and for recommending B-Spoke Kitchens to others. That really is the biggest compliment we could ask for!
We hope you enjoy your beautiful new kitchen for many, many years to come! ❤️
From all of us at B-Spoke Kitchens
Excellent Service and a Fantastic Kitchen
I had my kitchen fitted by B-Spoke Kitchens in August 2026, and I couldn’t be happier with the result
The kitchen looks fantastic and the quality of the units and fittings is excellent. Everything has been fitted to a very high standard, and it’s clear that a lot of care and attention has gone into the installation.
One of the biggest positives for me was that the whole kitchen was fitted while I was away on holiday, which made the process incredibly convenient and stress-free. The team were extremely helpful, professional and kept everything moving along smoothly.
The pricing was also competitive, especially considering the quality of the kitchen and the standard of workmanship.
Pros: great-looking, well-made kitchen; high-quality installation; helpful and professional staff; competitive pricing; hassle-free experience.
Cons: honestly nothing of relevance - I genuinely have no complaints.
I would have no hesitation in recommending B-Spoke Kitchens to anyone looking for a quality kitchen and a reliable, professional service. I’m absolutely delighted with my new kitchen!
17 août 2026
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Réponse de B-Spoke Kitchens
Hi Helen,
What a wonderful review! Thank you so much for taking the time to share your experience with us. It really does mean the world to our whole team!
We absolutely love that you were able to head off on holiday and come home to a beautiful new kitchen! That's certainly one way to make a kitchen renovation a little more enjoyable! 😊
Having work carried out in your home while you're away takes a lot of trust, and we're genuinely grateful that you put that trust in us. It's lovely to hear that everything went so smoothly and that our team made the whole experience as stress-free as possible.
As a family-run Scottish kitchen manufacturer, we take enormous pride in the quality of our kitchens, our workmanship and making sure our customers feel looked after from beginning to end. Hearing that you've noticed all those little details makes all the hard work worthwhile.
We're also delighted that you felt you received great value for money. We believe a beautifully made kitchen and excellent service should go hand in hand without an unnecessarily high price tag.
And we have to say, a review with no cons is always a lovely thing to read! 😁
Helen, thank you again for choosing B-Spoke Kitchens and for your lovely recommendation. We hope your new kitchen brings you many years of happiness, and it really has been a pleasure being part of transforming your home.
From all of us at B-Spoke Kitchens
From an experienced kitchen fitter- I…
From an experienced kitchen fitter- I wanted something a bit more than the big retailers for my own home. Went to meet Neil in the showroom and made the call to buy from bspoke. High quality kitchen and top service from Neil, Chris and the designer Charlie 👍 will be buying more
7 septembre 2026
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Réponse de B-Spoke Kitchens
Hi DG,
Thank you so much for taking the time to leave us such a lovely review!
Coming from someone who fits kitchens for a living, your feedback really does mean that little bit extra to us! You know better than most what makes a quality kitchen, so we're absolutely delighted that you chose B-Spoke for your own home.
We're a family-run Scottish manufacturer, and we take a lot of pride in the quality of our kitchens and the personal service we provide. It's fantastic to hear that Neil, Chris and Charlie all played their part in making your experience such a positive one. We'll be sure to pass your kind words on to them!
And hearing that you'll be buying more from us is probably the biggest compliment we could ask for! 😁
Thank you again for choosing B-Spoke Kitchens and putting your trust in our team. We really appreciate your support and look forward to working with you again!
Thanks
B-Spoke Kitchens
Great Service
Our process from start to finish has been nothing short of great service. From Neil in the showroom sitting down with us and working through our designs and generally helping with the whole process keeping things clear and transparent. To Chris during the post install process. An all round great experience.
21 mai 2026
Avis spontané
Just had a beautiful kitchen designed…
Just had a beautiful kitchen designed and installed by B-Spoke. From the beginning, when Nick came over to look at my existing kitchen and ask me what I wanted, the attention to detail has been second to none. My main issue was that there were issues with rodents in the building I live in, and while I had pest control out they informed me that due to the fact I had no actual flooring underneath my kitchen cabinets, mice were making their way in. So to answer the q of what is the most important thing to me with a new kitchen it was that it would be rodent proof. (I have to say I was already thinking of getting a new kitchen, I didn't just get one in order to deal with the mice...) Anyway, Nick took this on board and when I met with Alex in the showroom, we discussed ways to make the kitchen rodent proof-I had flooring put down under the cabinets and every hole filled in (the fitter Matt was incredible-he covered every hole, and took the time to make sure that everything was sealed) The reason I went with B-Spoke was their attention to detail. Also because they make their cabinets here in Glasgow they were able to make the holes for pipes coming into the cabinets (under the sink) even smaller than usual. I really appreciate being listened to and the adjustments and lengths that everyone went to to ensure they delivered. I spent 6 months going back and forth with plans and adjustments, and Nick and Alex always were friendly, helpful and knowledgable. The actual fit which was just last week went very smoothly-Matt was incredible as was Sean who was helping him, the joiner (who I'm afraid I can't remember the name of) and Jordan the electrician were all professional, super neat (everything was tidied away at the end of the day) and also were able to provide advice on certain details. For example, I wasn't sure exactly where the shelves needed to go, and Matt took the time to help me figure it out. I'm really grateful for all the work, the level of professionalism. Chris was managing the project and although we never met in person he was always prompt to reply to whats app messages. This was my first rodeo with any kind of building work to this level and was - as when researching so often seems to be the case- that something bad would happen somewhere along the lines-with the design or the fit or something. But this has been a smooth process from start to finish and I couldn't be happier with the end result. I keep looking at it and just grinning. Thank you B-Spoke for your attention to details, your communication and your excellent product.
8 août 2026
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Réponse de B-Spoke Kitchens
Hi Mhairi,
Wow, what a lovely review! Thank you so much for taking the time to share your experience with us. Reading this genuinely put a smile on our faces!
We absolutely love that you keep looking at your new kitchen and grinning. That's exactly how we want every customer to feel when they walk into their finished kitchen!
We know you had some very specific concerns from the beginning, and we're so pleased that Nick, Alex and the rest of the team really listened and worked with you to find the right solutions. A kitchen should not only look beautiful but also make your home feel comfortable and secure, and we're delighted we could help achieve that for you.
Six months of planning and making changes is all part of getting your dream kitchen just right, and we're so grateful you trusted us throughout that journey.
It's especially lovely to hear your comments about Matt and the care he took with all those little details that can make such a big difference. We'll make sure everyone involved gets to read your kind words. They'll be absolutely delighted!
We also understand how daunting a project like this can feel, especially when it's your first time having major work done in your home. Knowing that we helped make the whole experience smooth and enjoyable means so much to us.
Mhairi, it really has been a pleasure being part of your kitchen journey. Thank you for putting your trust in our little Scottish kitchen company and for recognising the care and pride our team puts into what they do.
We hope your new kitchen brings you many years of happiness, and most importantly, that it keeps making you grin every time you walk into it! ❤️
Thanks
B-Spoke Kitchens Team
Stunning kitchen from B-Spoke
We recently got an amazing kitchen from B-Spoke, we are absolutely delighted with it and love all the unique customisations. There were a few bumps along the way as can only be expected but the team at B-Spoke were on hand to resolve them and bent over backwards to help resolve any issues and provide general help with queries etc during the installation. We would highly recommend B-Spoke and would absolutely use them again!!
19 juin 2026
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Réponse de B-Spoke Kitchens
Thank you so much for your wonderful review, Bernie! 😊 We're absolutely delighted to hear how much you love your new kitchen and that the bespoke customisations made it exactly what you were looking for.
We really appreciate your understanding that, from time to time, there can be a few bumps during a project. We're pleased our team was able to resolve everything quickly and support you throughout the installation process.
Thank you for your recommendation and for trusting B-Spoke Kitchens with your home. It was a pleasure working with you, and we hope you enjoy your beautiful new kitchen for many years to come!
Thanks
B-Spoke Kitchens
I was shown round the show room and saw how the kitchens were made
I was shown round the show room and made my own kitchen from the desgines they had.Be-spoke kitchens delivered and fitted my kitchen. The kitchen fitters were realy good and did a few things for to finish my kitchen look. There was no gap where my microwave was going as it wasnt an integrated one, but the look made it look like it was. The sales people were really nice listened and gave me my perfect kitchen along with the floor. Everyone has said how lovely it is, would definitely recommend
Be-Spoke kitchens. They also will show you round where they make the kitchens
Margaret Bishop
24 juillet 2026
Avis spontané
Réponse de B-Spoke Kitchens
Thank you so much for your wonderful review, Margaret! 😊 It was a pleasure helping you create your perfect kitchen, and we're delighted to hear how happy you are with the finished result.
We're so pleased you enjoyed visiting our showroom and seeing how our kitchens are manufactured. As a Scottish manufacturer, we're proud to show customers exactly how their kitchen is made. It's also fantastic to hear our fitting team went the extra mile with the finishing touches to achieve the look you wanted.
Thank you for your kind words about our sales team as well—we'll be sure to pass your feedback on to everyone involved. We're thrilled to hear you've had so many compliments on your new kitchen. Thank you for choosing B-Spoke Kitchens and for recommending us!
Bespoke kitchens
Recently got a kitchen designed and supply only package. Everything arrived in perfect order and excatly to size. Great quality caskets and a breeze to deal with. Chris and Neil are top guys thanks again and id 100% recommend these fuys for your kitchen needs. 👌
24 juillet 2026
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Réponse de B-Spoke Kitchens
Thank you so much for your fantastic review, Jordan! 😊 We're delighted to hear everything arrived in perfect condition and exactly as expected. It's great to know you were happy with the quality of the cabinetry and found the whole supply-only process straightforward.
We'll be sure to pass your kind words on to Chris and Neil—they'll really appreciate the mention! Thank you for choosing B-Spoke Kitchens and for recommending us. We hope you enjoy your new kitchen for many years to come! 👌
Thanks
B-Spoke Kitchens
Fantastic work
Customer service great, efficient and fast moving. Thanks again 👍
8 juillet 2026
Avis spontané
Réponse de B-Spoke Kitchens
Hi Rebecca,
Thank you so much for your fantastic 5-star review! ⭐
We're delighted to hear you had a great experience with our team and that you found our customer service efficient and responsive. Your kind words mean a great deal to everyone at B-Spoke Kitchens.
We hope you enjoy your new kitchen for many years to come, and thank you once again for choosing B-Spoke Kitchens.
Kind regards,
The B-Spoke Kitchens Team
Great 1st impression, shame about the service after that.
We were impressed and confident following the home survey and the sales pitch in the showroom. But sadly following on from this we were left disappointed frustrated and with so many issues we lost count.
Having read other recent reviews on here we had many of the same issues.
We had to have almost all cupboard doors replaced after fitting because they were damaged during 1st fit, when someone came out to do a walk round to check them they advised my husband to be careful with his belt as that would likely cause these issues. We also had to do our own snag checks I did call to ask whem someone would be out and they said noone was coming I was to just send over images on WhatsApp of the issues.
We had a dishwasher fitted with no waterproof seal which resulted in the kitchen being flooded as it wasn't checked by the team after fitting. The plumber that came back from bspoke to resolve this couldnt believe the way it was fitted.
We has our outside door frame cut in to while fitting our floor which was never resolved and our brand new window frame facing broken and had to ask several times to have this replaced. Our kitchen door also still doesn't close without hitting the new door trim.
We were asked by the fitters to pay the majority of the outsaltanding balance, (apparently on instruction from the office) as they hadn't been paid yet because they were essentially freelance so only got paid on completion and reading a reply to another review from bspoke below I can see that this was a lie as apparently all fitters are employed by bspoke.
I had no contact from bspoke after the last of the numerous revisits to complete my kitchen, all I got was an email with a bill to pay. And no final walkround despite all the following up issues. I'd like to say money well spent and it was all well in the ens but sadly it was not. Ive been stressed since day 3 of the fitting and it went on for weeks past the estimated finish date. Communication and customer service was horrific after they started work in the property.
I really do wish we had went with another company.
27 avril 2026
Avis spontané
Réponse de B-Spoke Kitchens
Hi Stacey,
Thank you for taking the time to share your experience. We're genuinely sorry to read that your project fell short of the standards we aim to deliver.
It's particularly disappointing to hear about the issues you experienced during the installation, including the damaged doors, the dishwasher installation, the damage to your property, the delays, and the communication throughout the project. We completely understand how frustrating this must have been, especially during what should have been an exciting renovation.
Whilst we're pleased that the issues requiring replacement and revisits were addressed, we accept that this should not have been necessary in the first place. We also recognise that communication and project coordination did not meet the expectations we set for ourselves.
Since your installation, we've reviewed and strengthened our internal project management and communication processes to help ensure information is shared more effectively between departments and that customers receive clearer updates throughout their installation.
We appreciate you bringing these matters to our attention. Feedback such as yours has helped us identify where improvements were needed, and we're committed to delivering a better experience for every customer.
Kind regards,
The B-Spoke Kitchens Team
Service and quality
I need to make it clear that my kitchen isn't yet complete, however all that is currently left to do is the tiling.
From the outset, B-Spoke impressed me. Having a designer visit my home to create the kitchen with me, then produce detailed drawings and a 3D model is a real selling point. The sales team were approachable, knowledgeable and incredibly accommodating. As my renovation evolved, they were happy to adapt the design and nothing ever seemed too much trouble.
Unfortunately, once the project moved into production and installation, the experience became much less consistent. Information that had been discussed with the sales team didn't always appear to reach production or the fitting team. For example, when my site manager, John, introduced himself, I contacted him to confirm the latest project changes only to find he hadn't been made aware of them and I had to bring him up to speed. To John's credit, once he had the correct information, his communication throughout the project was excellent. He adapted well to the changes required and always kept me updated on what was happening and for John too, nothing was ever too much trouble and he always dealt with my requests.
The fitters, Alan and Craig, were also excellent. They regularly consulted me throughout the installation, took pride in their work and, in many ways, exceeded my expectations. My only criticism was that the sequence of work occasionally left me confused, with explanations given at times not always matching how the project ultimately progressed.
The overall project also took considerably longer than originally planned. While some of the delays were due to external factors beyond B-Spoke's control, the lack of clear communication and coordination at various stages made what should have been an exciting project more stressful than it needed to be.
The end result is a beautiful kitchen that I'm genuinely delighted with (so far), and I can't fault the quality of the workmanship. However, a great product alone isn't enough to make for a great customer experience. With stronger communication between departments and more consistent project management, I believe B-Spoke could deliver an experience that matches the quality of the kitchens they produce.
3 juillet 2026
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Réponse de B-Spoke Kitchens
Hi Natalie,
Thank you for taking the time to leave such a detailed and balanced review.
We're delighted to hear that you're pleased with your new kitchen and that the design process, showroom experience, and the work carried out by John, Alan and Craig met your expectations. We'll be sure to pass your kind comments on to them.
We're equally sorry to hear that the communication and coordination between departments didn't meet the standard you rightly expected. While we're pleased our team adapted to the changes as the project progressed, we recognise that this should have been a smoother experience from start to finish.
Over recent months we've reviewed and strengthened our internal communication processes to improve how project updates are shared between our design, production and installation teams. Our aim is to ensure every customer receives the same high standard of service throughout their entire journey, not just at the beginning.
We appreciate your honest feedback, as it helps us continue to improve. We hope you enjoy your new kitchen for many years to come, and we look forward to completing the final tiling so your project is finished to the standard you deserve.
Kind regards,
The B-Spoke Kitchens Team
From the planning with Neil
From the planning with Neil, help from John, the kitchen fitters Alan and Duncan and the tiler they were amazing. John overseen everything and could not fault them. Would recommend this company. Thanks again
26 juin 2026
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Réponse de B-Spoke Kitchens
Hi Jean,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you had such a positive experience from the initial planning with Neil through to the installation. It's fantastic to know that John, Alan, Duncan and our tiler all contributed to making your project a success. We'll be sure to pass your kind comments on to the whole team.
Thank you for your recommendation and for choosing B-Spoke Kitchens. We hope you enjoy your beautiful new kitchen for many years to come.
Kind regards,
The B-Spoke Kitchens Team
Beautiful Kitchen
From ordering to installation, a very professional and friendly gang of guys. Nothing was ever an issue for them and tidied as they went. Kitchen quality is second to none and beautifully finished. Would definately recommend B-Spoke Kitchens. Great job well done. Very satisfied
5 juin 2026
Avis spontané
Réponse de B-Spoke Kitchens
Hi Jill,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you had such a positive experience from ordering through to installation. It's fantastic to know our team provided a professional, friendly service and that you were pleased with both the quality of your kitchen and the finished result.
Your recommendation means a great deal to us, and we'll be sure to share your kind feedback with the entire team.
Thank you for choosing B-Spoke Kitchens. We hope you enjoy your beautiful new kitchen for many years to come.
Kind regards,
The B-Spoke Kitchens Team
I'm not in the habit of giving reviews
I'm not in the habit of giving reviews. However, I can't praise this company enough.
Every staff member from start to finish are true to their word.
The kitchen design for a very small Kitchen is fantastic. Every inch has been utilised to give me the extra space I so need.
The Kitchen itself is fantastic quality, the best I've had. My last kitchen was from Howdens and it surpasses that one.
To say I'm delighted with my New Kitchen is an understatement. I love it.
Thank you B-Spoke Kitchens.
3 juin 2026
Avis spontané
Réponse de B-Spoke Kitchens
Hi Joyce,
Thank you so much for taking the time to leave such a wonderful review, especially as you don't usually write them. That makes your kind words even more meaningful to us.
We're absolutely delighted to hear how pleased you are with your new kitchen. Making the most of every inch of space is something our designers take great pride in, so it's fantastic to know the design has given you the extra storage and functionality you were looking for.
It's also wonderful to hear your comments about the quality of your new kitchen and that it has exceeded your expectations. We'll be sure to share your feedback with the entire team, who will be thrilled to know they helped create a kitchen you love.
Thank you once again for choosing B-Spoke Kitchens. We hope you enjoy your beautiful new kitchen for many years to come.
Kind regards,
The B-Spoke Kitchens Team
Poor Customer service, Installation issues Avoid this company
Avoid this company. Issue after issue, from missed details at design meetings, being sent another customer's personal details and kitchen order, to the installation errors, mistakes on the final bill and them trying to get payment for works not done! Watch out for the installations manager who is particularly argumentative and absent from our job, and likes to shout at customers. I had leaks with plumbing, poor wiring not to standard, a hole in my kitchen floor was made by B-Spoke and left for over a month, they accused me of making the hole, despite photographic evidence to the contrary! It was down to me to snag my own build /install and had to argue and make the same requests over and over. The project also overran by 3 weeks. Wiring left hanging out of the ceiling, ovens not secure, delays with worktops, drawers had to be replaced I was without a washing machine for 3 weeks, faulty cupboards. Watch out for their office staff too, again who are happy to argue with customers, and also want to come after you to pay for work not done and, they try to offset necessary agreed work as extra charges. I feel really let down by this company and you don't get value for money and the customer service is poor, they do not value your custom or money and they forget their shortfalls and mistakes are in your home. Save yourself aggravation and do not use this firm. I only wish I had used another firm, what should have been a really positive remodel was stressful and became my problem to sort.
One positive are the fitters who are free lance - these guys far outshine the B-Spoke employees, they are polite and work really hard and nothing is a problem, if the fitters ran the install then I wouldn't have needed to leave a negative review! Just watch though as some of the things the fitters offer you end up on your final bill without even being told the price or informed its an extra. Not a transparent process. I have more work to do in my house but could not justify using this company again!
6 avril 2026
Avis spontané
Réponse de B-Spoke Kitchens
**Update**
Following our original response, we have remained in direct contact with the customer and our director has since visited the property personally.
We're pleased that the outstanding items were completed and the concerns raised during the installation were addressed. We appreciate the opportunity we were given to resolve the matter and understand that the customer indicated they were satisfied with the final outcome.
While we're disappointed this project did not deliver the experience we strive to provide from the outset, we have continued to strengthen our installation management and internal communication processes to help ensure a smoother experience for future customers.
We thank the customer for their feedback and wish them many years of enjoyment with their new kitchen.
Kind regards,
The B-Spoke Kitchens Team
Delighted with my new kitchen
Delighted with my new kitchen. Before getting my new kitchen I had issues with storage which are now resolved. The kitchen is modern and finished to a high standard.
17 avril 2026
Avis spontané
Réponse de B-Spoke Kitchens
Hi Wendy,
Thank you so much for your lovely 5-star review!
We're delighted to hear that you're so pleased with your new kitchen and that it has solved the storage issues you were experiencing. Creating beautiful, practical spaces that make everyday life easier is exactly what we strive for.
It's also wonderful to know you're happy with the modern design and the high standard of finish. We'll be sure to share your kind feedback with the team.
Thank you for choosing B-Spoke Kitchens. We hope you enjoy your new kitchen for many years to come.
Kind regards,
The B-Spoke Kitchens Team
New kitchen and flooring
I had to reschedule my kitchen fitting twice and this was no problem. The tradesmen arrived at the time they advised. Everything was done to a very high standard and all the fitters were very helpful and kept me informed throughout the installation. John was my point of contact throughout the installation and any inquiries were handled very efficiently and quickly. I was very impressed with everyone at b-spoke from the initial survey to the completion of my kitchen, they were all helpful and knowledgeable and they found a way to realise my vision of my new kitchen. The quality of the whole kitchen and flooring is outstanding and if in the future I ever need anything done b-spoke will be my first phone call.
23 mars 2026
Avis spontané
Réponse de B-Spoke Kitchens
Hi Andrea,
Thank you so much for your fantastic review — we really appreciate you taking the time to share your experience!
We’re glad we could accommodate the changes to your fitting dates without any hassle, and it’s great to hear everything ran smoothly once the installation got underway. Keeping you informed and delivering to a high standard is exactly what we aim for, so your feedback means a lot.
I’ll be sure to pass your kind words on to John and the rest of the team — they’ll be delighted to hear how happy you are with both the service and the finished result.
It’s brilliant to know we were able to bring your vision to life, and that you’re so pleased with the quality of both your kitchen and flooring.
Thanks again for choosing B-Spoke Kitchens, Andrea — we’d be more than happy to help again in the future!
All the very best,
B-Spoke Kitchens
Love the new kitchen!
After putting off refitting our kitchen due to the dread of the disruption and mess, I can honestly say that the B-Spoke Team have been amazing from start to finish, taking everything our house threw at the them in their stride. We had very little disruption and our kitchen was finished before we knew it!
Both the quality of the build and the quality of their workmanship are quite impressive and I just love my new kitchen!
7 avril 2026
Avis spontané
Réponse de B-Spoke Kitchens
Hi Su,
Thank you so much for your lovely review — we really appreciate you taking the time to share your experience!
We know how daunting a kitchen refit can feel, so it’s fantastic to hear that the process was smooth, with minimal disruption, and finished quicker than expected — that’s exactly what we aim for.
It’s also great to hear your kind words about both the quality of the build and the workmanship. The team will be delighted to know their efforts made such a positive impact.
Most importantly, we’re so glad to hear you love your new kitchen — that’s what it’s all about!
Thanks again for choosing B-Spoke Kitchens, Su. We hope you enjoy your new space for many years to come!
All the very best,
B-Spoke Kitchens
Steph’s kitchen
Hi, I planned to have a new kitchen put in for my daughter so B-Spoke was recommended to me so we started the process about 3 months before installation.
My first point of contact was Conor, really friendly and helpful. He has been a constant throughout the whole process as he seemed to be the only one that answered his phone every time lol.
The survey team, Darren and Stuart were really helpful and highlighted things I hadn’t thought of so that was great.
Sales and design team also friendly although some of what I asked wasn’t on the design initially but was changed without any fuss.
Alan and Craig were the guys that installed the kitchen and they were absolutely brilliant, Alan got the head down and powered through the work.
I have to say, Conor, Alan and Stuart stood out in my opinion, they know their job well and r very professional on all counts. B-Spoke are lucky to have them.
2 mars 2026
Avis spontané
Réponse de B-Spoke Kitchens
Hi Iris,
Thank you so much for taking the time to leave such a detailed review — it really means a lot to us!
We’re delighted to hear how happy you are with the whole process, especially knowing this was for your daughter’s kitchen — that makes it even more important to get everything just right.
I’ll make sure your kind words are passed on to Conor, Darren, Stuart, Alan and Craig. Conor will definitely get a smile out of the “always answers his phone” comment 😊 and it’s great to hear the survey team picked up on those important details early on.
We also appreciate your feedback on the design stage — I’m glad everything was adjusted quickly and without any hassle in the end.
It’s brilliant to hear Alan and Craig delivered such a strong installation, and we’ll be sure to recognise Conor, Alan and Stuart for standing out — feedback like that goes a long way with the team.
Thanks again for choosing B-Spoke Kitchens, Iris — we hope your daughter enjoys her new kitchen for many years to come!
All the very best,
B-Spoke Kitchens
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