Gioia Wall Art Avis 

The website and the range of artwork to choose from was huge. Easy ordering and updates on delivery was appreciated. Our pri is were as expected and securely wrapped. Thank you.

Beautiful print. Dispatch took about a week or so, but the product is beautiful and is of fantastic quality. Customer service was very responsive.

Do not recommend. I ordered a piece in early December as a Christmas gift, relying on website advertising about delivery timeframe. I was informed on 19 December that Christmas delivery was no longer possible. I immediately asked for the order to be cancelled and they agreed (as well as agreeing to review the cancellation fee given the circumstances). When I contacted them to check progress with the refund (allowing them one business day to undertake the promised review), they informed me it was now too late to cancel at all. I consider this completely unacceptable as multiple failures on their part have now led to me being out of pocket in terms of having to buy another alternative gift without the benefit of a refund from this company.

Editing on 7 Jan to add that I contacted Gioia straight away (as the reply to this review suggested below) to request the refund (minus the cancellation fee) and was refused again by the company. Having said that the print has now arrived and seems pretty good quality, just a shame that I have no need for it now. I would also add that at no point during the check out process was it communicated that pre Christmas delivery was not possible and the opening pages were full of Christmas advertising (although I note that the reply below says that it was noted on their website somewhere). Overall - the product seems fine but service is really not reasonable and I would be careful in dealing with them. I assume that they will reply again to say I am wrong but, honestly, I am trying to fairly recount my experience.

I love my canvas from Gioia. The quality is great & they have such a great range of products! My painting looks even better in real life. Professional service with good communication. Highly recommend!

The framed prints I ordered exceeded my expectations for quality and wall appeal. They arrived promptly and packaged exceptionally well. My communications with Gioia staff were handed professionally and they went the extra mile to ensure my prints arrived ahead of my deadline, for which I was very grateful. I highly recommend Gioia for all your wall art requirements. You will definitely not be left disappointed.

Extremely happy with my purchase from Gioia Wall Art. The process was so easy and my artwork was delivered promptly.
A very happy customer

I ordered a print from Gioia a few months ago (Oct 2024). The print arrived very clean, well packed and in great condition. Ordering was easy. Good price. What's not to like?

Good service good communication good quality

Canvass print looks good overall,quality was exactly what I expected.However did notice a small chip in the panel when I opened the package. Thankfully, I ordered a black panel,so i just used a sharpee to touch it up rather than go through the hassle of returning. It worked out ok. Just bummed it wasn't perfect out of the box. Otherwise it was a good purchase.

This site is a scam, three emails ignored. Have lodged complaint with after pay .

Do not purchase from them . They have reuined my christmas.

Horrible communication. Continuously getting ignored. Never again

Scam scam scam scam

What a nightmare.

It takes forever for them to get you your order. The worst thing is how they do not bother to give any updates on the delivery at all. So frustrating I wish I did not place an order with them.

Ordered two large canvases on 28th October for $850. One has been delivered, the other has not. Despite repeated emails to Gioia, and the promise it has been re-sent to us, it still has not been delivered. Now, as at 4th December, they do not even both responding to my emails. Terrible service, and no guarantee you will ever get what you ordered.

I have ordered pictures from Gioia twice. The first time was a good experience but this 2nd time has just been a nightmare. I ordered two pictures, one was too big to be delivered to the post office. So Etsie said she'd get it delivered to my street address, but the delivery company said that they don't deliver to my area. (This is strange as that company delivers to the business next door.)
So after contacting Gioia several more times (18 emails between them and me so far) AND making a complaint via PayPal I am yet to see BOTH pictures. The smaller one was finally delivered last week- I only waited SEVEN weeks for it. (I'm five hours from Melbourne.) I guess the Paypal complaint encouraged them to finally deliver it.
But here is still no sign of the other bigger picture.
I don't even want that one now and just want a refund but they continue to ignore my request.
Ordered 11/5/23 now 3/07/23
Really would not take a chance on this company.

Excellent art with professional and kind employees. My prints are beautiful and I have ordered several through their company. I would buy from them again.

After ordering numerous pieces from this company 4 plus actually
My last order was delayed
The man at customer service was very understanding and I believe was genuine in solving this problem.
Final response via customer service not the Manager
Not rheir words
Got your money too bad
Blame the delivery on Covid
Not your time management skills.
Would strongly advise consumers never order through this company.
As mentioned I have orderes numerous art pieces before
Whoever is the Manager needs training.
Keep the customer happy.

Overall am happy, the colours are what I'm after. I didn't realise it is a print on canvas. Thought it was a painting on canvas - would of been much nicer and the price was on the higher end, so would of liked it to be a painting. Needed to read finer print. Perhaps the description could say "print" not "Artwork".
Service excellent.

Absolutely thrilled with the service from start to finish, no hiccoughs whatsoever. Delivery was even quicker than first expected and the product itself 1st class, so happy I'm looking at ordering another one very soon.

Prints are exactly as expected with rich, deep colour. I have three in my home and they look amazing.