The service was slick. An instant quote. Easy to send the items. Immediate response to an email I sent. I was then advised that the value of the goods I sent was significantly more than my original qu... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
What made my experience as good as it was? I would have to say, the speed in which they communicated to me. Even on a weekend! Very professional and thorough, and friendly also. Absolutely no compl... Voir plus
I am so impressed! I weighed my gold and took pictures of each piece and its weight. I submitted the amount in grams and was given a price. I received a special delivery envelope and instructions th... Voir plus
L'entreprise a répondu
Super fast service, explained everything all the way through. Will use again. Just brilliant Received more than I thought and payment straight into account
À propos de l'entreprise
À propos de The GoldMonkeys
Écrit par l'entreprise
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
Coordonnées de contact
PO BOX 860, Bedford, MK45 9ET, Bedford, Royaume-Uni
- 08006889230
- hello@goldmonkeys.co.uk
- www.goldmonkeys.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super fast service
Super fast service, explained everything all the way through.
Will use again. Just brilliant
Received more than I thought and payment straight into account
What made my experience as good as it…
What made my experience as good as it was? I would have to say, the speed in which they communicated to me. Even on a weekend! Very professional and thorough, and friendly also. Absolutely no complaints from me.
I feel the prices were very fair and on point, and the payment was fast. They said into my bank, by tonight.
Great service and I appreciate that a lot.
Excellent from start to finish.
Great company to deal with
Great company to deal with, very honest, great communication and fast service and payment
Was really happy to find this company…
Was really happy to find this company as its hard to find trusted ones, very clear transparent and very fast. They offered more than what I thought and was very honest about the weights and amounts. Will definitely use again and recommend to anyone selling gold.
Excellent service
The service was slick. An instant quote. Easy to send the items. Immediate response to an email I sent. I was then advised that the value of the goods I sent was significantly more than my original quote. When I agreed to sell, the money was paid into my bank account within hours. (The price paid was almost double that offered by another well known company that does valuations in a van in local car parks). Highly recommend.
Absolutely fantastic
Absolutely fantastic. There was gold that was a higher Karat and they were totally honest and gave me more money. Transferred immediately
Amazing experience from start to…
Amazing experience from start to finish. Extremely quick and easy to request the pack to send in your gold. The pack is simple to understand to use. On the same day my pack was delivered, I was contacted with a slightly revised quote (which I expected as the workings in the watch were not gold so were removed) but which was still way higher than anywhere else and included an extra £10 for sending my pack back quickly. Once I replied to accept the offer, the money was in my account immediately. All communications were polite and professional and I thoroughly recommend The Goldmonkeys as a highly professional and trustworthy company.
Great dealings with Gold Monkey were easy
My dealings with Gold Monkey were easy. From start ( requesting postal bag & Special delivery tracking) to the email/call to confirm value & whether I wished to proceed. The payment was in my account within 1 hour of the call. The representative of the company was very polite.

Réponse de The GoldMonkeys
Only a three due to amount offered…
Only a three due to amount offered being very much lower than amount promised. Reason given was after stone removal. Stones would definitely not have weighed what was deducted from original offer. Be cautious! Fast payout.
In reply to your reply..
After reading your email last night it's obvious that nobody other than yourself is allowed an opinion. My opinion stands. I'm actually allowed it! I didn't actually get out of bed and decide to send you my gold for the soul purpose of leaving a review like I left. I'm sorry you feel I wasn't allowed to leave one without contacting you first or indeed going through the hassle of having it returned so I could send it to a competitor.
P.s. yes the picture you sent was very nice but! It really wasn't clear enough to show every item.. plus I can clearly see black stones.

Réponse de The GoldMonkeys
Great from start to finish excellent…
Great from start to finish excellent service from the team would highly recomended

Réponse de The GoldMonkeys
AMAZING!
I was very impressed by the speed at which my cash from GOLD MONKEY'S was made. The whole experience was so easy and I received more than I expected.
I received an email with the quote after 7.30pm. I accepted the offer, expecting to hear back the next day. I was shocked to see the cash was in my bank in less than half an hour. Amazing!!
Thanks Guys x

Réponse de The GoldMonkeys
Happy customer!
Extremely helpful and polite when I got in touch over the telephone! Sorted out my issue immediately!!😊

Réponse de The GoldMonkeys
I am so impressed!
I am so impressed! I weighed my gold and took pictures of each piece and its weight. I submitted the amount in grams and was given a price. I received a special delivery envelope and instructions the next day and sent my gold off . I got an email within 36hours informing me that one of the items was , in fact, 18ct gold and my offer had increased substantially . I accepted the offer by email and the full amount was in my account within the hour.
Simple process, honest and accurate assessment and immediate payment.
Very happy and will recommend!

Réponse de The GoldMonkeys
Very good service and experience from…
Very good service and experience from here gold prices
had dropped a little but they still honoured
the price they gave me and you don't get
a lot of these companies that do this.

Réponse de The GoldMonkeys
Brilliant Service
This company is so trustworthy
Wouldn't go anywhere else
Honest prices up front
Paid same day when you approve quote

Réponse de The GoldMonkeys
Fantastic customer service
Fantastic customer service. Clear from
the start with regards to the process and the price you would get. Excellent communication throughout and prompt payment. Would definitely use this company again.

Réponse de The GoldMonkeys
Unreal communication
Unreal communication, great price and just so good to deal with. Money in account within 2 hours - just awesome.

Réponse de The GoldMonkeys
Amazing company
Amazing company. Keeping me updated. Very quick, sent gold on one day, next day money in my bank account. Very honest, my gold weighed more than I had stated and was told and got the extra money. Will definitely be using again

Réponse de The GoldMonkeys
My experience with this company was fantastic
My experience with this company was positive from the outset. Clear friendly communication and fantastic customer service. Price quoted was transparent and fair, no hidden costs at all. Within a day of me receiving the postal pack, to then sending the items to them, i received the exact payment as quoted, plus an additional £10 for returning the postal pack within the timeframe stated. Really happy, many thanks.

Réponse de The GoldMonkeys
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







