The GoldMonkeys Avis 

453
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The service was slick. An instant quote. Easy to send the items. Immediate response to an email I sent. I was then advised that the value of the goods I sent was significantly more than my original qu... Voir plus

Noté 5 sur 5 étoiles

What made my experience as good as it was? I would have to say, the speed in which they communicated to me. Even on a weekend! Very professional and thorough, and friendly also. Absolutely no compl... Voir plus

Noté 5 sur 5 étoiles

I am so impressed! I weighed my gold and took pictures of each piece and its weight. I submitted the amount in grams and was given a price. I received a special delivery envelope and instructions th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super fast service, explained everything all the way through. Will use again. Just brilliant Received more than I thought and payment straight into account

À propos de l'entreprise

  1. Service de rachat de bijoux
  2. Entreprise de négoce de l'or et de l'argent
  3. Marchand d'or

À propos de The GoldMonkeys

Écrit par l'entreprise

GoldMonkeys: Sell Gold Online – Instant & Transparent Quotes & Top Prices.

The Most Transparent Gold Buyer in the UK.

We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.

With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.

High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.

That didn’t sit right with us.

So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:

✅ Get a market-leading price

🔒 Know your quote before sending your items

📦 Enjoy free, insured next-day delivery

💷 Avoid hidden charges — our quotes are honest and upfront

We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

453 avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(453)

134 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Super fast service

Super fast service, explained everything all the way through.
Will use again. Just brilliant
Received more than I thought and payment straight into account

14 juillet 2026
Noté 5 sur 5 étoiles

What made my experience as good as it…

What made my experience as good as it was? I would have to say, the speed in which they communicated to me. Even on a weekend! Very professional and thorough, and friendly also. Absolutely no complaints from me.
I feel the prices were very fair and on point, and the payment was fast. They said into my bank, by tonight.
Great service and I appreciate that a lot.

11 juillet 2026
Noté 5 sur 5 étoiles

Was really happy to find this company…

Was really happy to find this company as its hard to find trusted ones, very clear transparent and very fast. They offered more than what I thought and was very honest about the weights and amounts. Will definitely use again and recommend to anyone selling gold.

4 juillet 2026
Noté 5 sur 5 étoiles

Excellent service

The service was slick. An instant quote. Easy to send the items. Immediate response to an email I sent. I was then advised that the value of the goods I sent was significantly more than my original quote. When I agreed to sell, the money was paid into my bank account within hours. (The price paid was almost double that offered by another well known company that does valuations in a van in local car parks). Highly recommend.

5 juillet 2026
Noté 5 sur 5 étoiles

Absolutely fantastic

Absolutely fantastic. There was gold that was a higher Karat and they were totally honest and gave me more money. Transferred immediately

3 juillet 2026
Noté 5 sur 5 étoiles

Amazing experience from start to…

Amazing experience from start to finish. Extremely quick and easy to request the pack to send in your gold. The pack is simple to understand to use. On the same day my pack was delivered, I was contacted with a slightly revised quote (which I expected as the workings in the watch were not gold so were removed) but which was still way higher than anywhere else and included an extra £10 for sending my pack back quickly. Once I replied to accept the offer, the money was in my account immediately. All communications were polite and professional and I thoroughly recommend The Goldmonkeys as a highly professional and trustworthy company.

3 juillet 2026
Noté 5 sur 5 étoiles

Great dealings with Gold Monkey were easy

My dealings with Gold Monkey were easy. From start ( requesting postal bag & Special delivery tracking) to the email/call to confirm value & whether I wished to proceed. The payment was in my account within 1 hour of the call. The representative of the company was very polite.

29 juin 2026
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Réponse de The GoldMonkeys

Dear Jacqueline,
Thank you very much for your review! We are delighted that you were happy with the speed and courtesy of our staff.
Best wishes
The GoldMonkeys

Noté 3 sur 5 étoiles

Only a three due to amount offered…

Only a three due to amount offered being very much lower than amount promised. Reason given was after stone removal. Stones would definitely not have weighed what was deducted from original offer. Be cautious! Fast payout.
In reply to your reply..
After reading your email last night it's obvious that nobody other than yourself is allowed an opinion. My opinion stands. I'm actually allowed it! I didn't actually get out of bed and decide to send you my gold for the soul purpose of leaving a review like I left. I'm sorry you feel I wasn't allowed to leave one without contacting you first or indeed going through the hassle of having it returned so I could send it to a competitor.
P.s. yes the picture you sent was very nice but! It really wasn't clear enough to show every item.. plus I can clearly see black stones.

24 juin 2026
Avis spontané
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Réponse de The GoldMonkeys

Dear Ed,
Thank you for the "Fast payout" comment.

For anyone reading, we would like to directly address the suggestion that the weight deducted for stones was inaccurate, because the implication of dishonesty is something we firmly reject.

Your initial quote was an estimate based on your own description, before we had received and weighed your items. Once received, we tested and weighed the actual gold content and found it to be 1.67g less once stones were removed. Before you accepted our revised offer, we sent you a photograph of your items on our scales showing this exact figure — giving you full visibility, and the opportunity to ask questions, request the stones be weighed separately, or have the items returned to you free of charge, before you chose to proceed. You made no comment or objection, but instructed us to "please proceed".

The 1.67g deducted was not an estimate. It was the difference between your items as received (with stones) and the actual 9ct gold content, weighed and photographed, with the evidence sent to you before you accepted. The accuracy of your own scales isn't relevant here because you weighed your items when they still had the stones in.

We'd also point anyone reading this to our wider review history: customers regularly tell us that, when their gold turned out to weigh more, or test at a higher carat, than they expected, we increased our offers accordingly. That's the same honest weighing and testing process applied in every direction, and we are very proud of it.

We also honoured your original locked-in price with our 7 day price guarantee despite the gold price having fallen significantly, and added our Early Return Bonus on top — nobody else would do this.

We're sorry you feel the final amount was lower than hoped, but the figures here were honest and accurate, based on clear evidence, and - crucially - shown to you before you agreed to proceed, making no objection or query.

Thank you for the update, Ed. To be clear, we have never suggested you aren't entitled to an opinion — only that the opinion expressed isn't accurate, and that's an important distinction. Our weighing evidence was provided to you before you accepted, and you chose to proceed without objection or query.
On the photograph: if any very small stones remain in the setting after removal, we don't deduct for those — we pay for them as though they were gold, even though they have no value to us or any gold buyer. So in that respect, any stones still visible in the picture would have worked in your favour, not against you.
We wish you well and hope you'll consider the full picture here — including the transparency, the price guarantee from which you benefited and the Early Return Bonus — when reflecting on your experience.

Best wishes
The GoldMonkeys

Noté 5 sur 5 étoiles

Great from start to finish excellent…

Great from start to finish excellent service from the team would highly recomended

26 juin 2026
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Réponse de The GoldMonkeys

Dear Mr. Sleigh,
Thank you very much indeed for leaving us this kind review!
Best wishes
The GoldMonkeys

Noté 5 sur 5 étoiles

AMAZING!

I was very impressed by the speed at which my cash from GOLD MONKEY'S was made. The whole experience was so easy and I received more than I expected.
I received an email with the quote after 7.30pm. I accepted the offer, expecting to hear back the next day. I was shocked to see the cash was in my bank in less than half an hour. Amazing!!
Thanks Guys x

25 juin 2026
Avis spontané
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Réponse de The GoldMonkeys

Dear Ms. Leadbetter,

Thank you so much for this lovely review! We're delighted you received more than expected, and that your payment landed in your bank within half an hour — even after 7.30pm. Fast, same-day payouts are something we try to do for everyone, whatever time you accept your offer. Thank you again for choosing the GoldMonkeys!
Best wishes
The GoldMonkeys

Noté 5 sur 5 étoiles

Happy customer!

Extremely helpful and polite when I got in touch over the telephone! Sorted out my issue immediately!!😊

25 juin 2026
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Réponse de The GoldMonkeys

Dear Hazel,
Thank you very much for your kind review!
Best wishes
The GoldMonkeys

Noté 5 sur 5 étoiles

I am so impressed!

I am so impressed! I weighed my gold and took pictures of each piece and its weight. I submitted the amount in grams and was given a price. I received a special delivery envelope and instructions the next day and sent my gold off . I got an email within 36hours informing me that one of the items was , in fact, 18ct gold and my offer had increased substantially . I accepted the offer by email and the full amount was in my account within the hour.
Simple process, honest and accurate assessment and immediate payment.
Very happy and will recommend!

24 juin 2026
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Réponse de The GoldMonkeys

Dear Shirley,
Thank you for such a generous review! We're so pleased our testing identified that one of your pieces was actually 18ct, meaning we could increase your offer rather than leave it underpriced — that's exactly the kind of accurate, honest assessment we aim to provide on every single item, whichever way the carat or weight turns out. Delighted you found the process simple and the payment so fast too. Thanks for recommending us!
Best wishes
The GoldMonkeys

Noté 5 sur 5 étoiles

Very good service and experience from…

Very good service and experience from here gold prices
had dropped a little but they still honoured
the price they gave me and you don't get
a lot of these companies that do this.

22 juin 2026
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Réponse de The GoldMonkeys

Dear Mr. Fusco,
Thank you for your kind review and for highlighting that — honouring our price guarantee even when the gold price has dropped is a promise we take seriously, not just a marketing line. We're really pleased it gave you the confidence in the service it should. Thanks for taking the time to write this!
Best wishes
The GoldMonkeys

Noté 5 sur 5 étoiles

Brilliant Service

This company is so trustworthy
Wouldn't go anywhere else
Honest prices up front
Paid same day when you approve quote

24 juin 2026
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Réponse de The GoldMonkeys

Dear Elizabeth,
Thank you so much for these kind words. Honest, upfront pricing and same-day payment once you approve your quote is exactly what we aim to do and we are delighted you found that to be the case
Best wishes
The GoldMonkeys

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. Clear from
the start with regards to the process and the price you would get. Excellent communication throughout and prompt payment. Would definitely use this company again.

18 juin 2026
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Réponse de The GoldMonkeys

Dear Ms. Duddy,
Thank you very much indeed for taking the time to write a review!
Best wishes
The GoldMonkeys

Noté 5 sur 5 étoiles

Unreal communication

Unreal communication, great price and just so good to deal with. Money in account within 2 hours - just awesome.

14 juin 2026
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Réponse de The GoldMonkeys

Dear Mr. Howarth,
Thank you very much for taking the time to write a review, and we are delighted that you were happy with the communication and speed of payment.
Thank you again!
Best wishes
The GoldMonkeys

Noté 5 sur 5 étoiles

Amazing company

Amazing company. Keeping me updated. Very quick, sent gold on one day, next day money in my bank account. Very honest, my gold weighed more than I had stated and was told and got the extra money. Will definitely be using again

12 juin 2026
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Réponse de The GoldMonkeys

Dear Ms. Davies,
Thank you for your review! We're so glad that your gold was actually heavier than estimated, so we paid you extra - that's exactly the honest, accurate approach we apply to every customer. Delighted the payment was so quick too, and thank you again!
Best wishes
The GoldMonkeys

Noté 5 sur 5 étoiles

My experience with this company was fantastic

My experience with this company was positive from the outset. Clear friendly communication and fantastic customer service. Price quoted was transparent and fair, no hidden costs at all. Within a day of me receiving the postal pack, to then sending the items to them, i received the exact payment as quoted, plus an additional £10 for returning the postal pack within the timeframe stated. Really happy, many thanks.

12 juin 2026
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Réponse de The GoldMonkeys

Dear Ms. Evans,
Thank you very much indeed for your kind review, we are delighted you could benefit from the extra £10 for quick return. Lots of companies apply hidden charges and we are proud not to do so.
Thank you again!
Best wishes
The GoldMonkeys

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