Wow amazing customer service, exceptional quick turn around. I sent the jewellery, they received the next day, the quote was spot on, and paid within minutes of me accepting. They stayed in contact t... Voir plus
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Website was clear and easy to use. Requested & received selling pack promptly. Returned pack as instructions said, received an offer the next morning which was accepted and approximately 10 minutes l... Voir plus
I am so impressed! I weighed my gold and took pictures of each piece and its weight. I submitted the amount in grams and was given a price. I received a special delivery envelope and instructions th... Voir plus
L'entreprise a répondu
The service was slick. An instant quote. Easy to send the items. Immediate response to an email I sent. I was then advised that the value of the goods I sent was significantly more than my original qu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The GoldMonkeys
Écrit par l'entreprise
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
Coordonnées de contact
PO BOX 860, Bedford, MK45 9ET, Bedford, Royaume-Uni
- 08006889230
- hello@goldmonkeys.co.uk
- www.goldmonkeys.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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AMAZING!
I was very impressed by the speed at which my cash from GOLD MONKEY'S was made. The whole experience was so easy and I received more than I expected.
I received an email with the quote after 7.30pm. I accepted the offer, expecting to hear back the next day. I was shocked to see the cash was in my bank in less than half an hour. Amazing!!
Thanks Guys x

Réponse de The GoldMonkeys
Happy customer!
Extremely helpful and polite when I got in touch over the telephone! Sorted out my issue immediately!!😊

Réponse de The GoldMonkeys
I am so impressed!
I am so impressed! I weighed my gold and took pictures of each piece and its weight. I submitted the amount in grams and was given a price. I received a special delivery envelope and instructions the next day and sent my gold off . I got an email within 36hours informing me that one of the items was , in fact, 18ct gold and my offer had increased substantially . I accepted the offer by email and the full amount was in my account within the hour.
Simple process, honest and accurate assessment and immediate payment.
Very happy and will recommend!

Réponse de The GoldMonkeys
Very good service and experience from…
Very good service and experience from here gold prices
had dropped a little but they still honoured
the price they gave me and you don't get
a lot of these companies that do this.

Réponse de The GoldMonkeys
Brilliant Service
This company is so trustworthy
Wouldn't go anywhere else
Honest prices up front
Paid same day when you approve quote

Réponse de The GoldMonkeys
Fantastic customer service
Fantastic customer service. Clear from
the start with regards to the process and the price you would get. Excellent communication throughout and prompt payment. Would definitely use this company again.

Réponse de The GoldMonkeys
Unreal communication
Unreal communication, great price and just so good to deal with. Money in account within 2 hours - just awesome.

Réponse de The GoldMonkeys
Amazing company
Amazing company. Keeping me updated. Very quick, sent gold on one day, next day money in my bank account. Very honest, my gold weighed more than I had stated and was told and got the extra money. Will definitely be using again

Réponse de The GoldMonkeys
My experience with this company was fantastic
My experience with this company was positive from the outset. Clear friendly communication and fantastic customer service. Price quoted was transparent and fair, no hidden costs at all. Within a day of me receiving the postal pack, to then sending the items to them, i received the exact payment as quoted, plus an additional £10 for returning the postal pack within the timeframe stated. Really happy, many thanks.

Réponse de The GoldMonkeys
Amazing support and great service and…
Amazing support and great service and fast payment. Will be using again

Réponse de The GoldMonkeys
Their service is extremely fast and…
Their service is extremely fast and transparent. I would recommend their service anyday! Super efficient

Réponse de The GoldMonkeys
Excellent service and totally…
Excellent service and totally trustworthy. Would definitely use again, and the whole process was transparent and very competitive. Wouldn't hesitate to recommend

Réponse de The GoldMonkeys
Fantastic service from Gold Monkeys
Fantastic service from Gold Monkeys.
Easy process, super quick processing, no quibbles, polite and timely email communication and money in the bank in 48 hours and that included a Sunday!

Réponse de The GoldMonkeys
Thumbs up!
Transparency which was lacking with another company.
Honoured their quote.
Sent photo to confirm weight which matched mine.
Prompt payment.
Would recommend!

Réponse de The GoldMonkeys
100% service and customer satisfaction
Just wish everything in life was this straightforward. From initial enquiry to money in my account in less than a week. Great price given as well which as promised, tracked up with current prices on the day of exchange. If you have gold to sell. These are the folks to go to. Thanks again for a flawless brilliant service.

Réponse de The GoldMonkeys

Réponse de The GoldMonkeys

Réponse de The GoldMonkeys
Excellent
Excellent, fast efficient service. Gold price guaranteed for 7 days even if prices go down, and if they go up they pay you more. Superb

Réponse de The GoldMonkeys
Easy process quick offer or decent…
Easy process quick offer or decent amount sent immediately to my account verry good 👍

Réponse de The GoldMonkeys
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