Goodbyeinventory Avis 

Product came in and it’s all busted up. Hope I can spray some out still and test it.

UPDATE: 2/25/26: A member from Goodbye Inventory has personally reached out via telephone for assistance and a resolution, will update once order is completely fulfilled.

February 11, my partner purchased Goodbye Inventory’s subscription Business Tier “$1,000 Starter Box” for me (total $1,072). Within minutes, a UPS label was generated, so I assumed the order was being packed and would ship shortly.

That label ended up being the only “progress” I ever saw. The shipment remained stuck at “label created” with no movement and no proactive updates.

Documented timeline (so there’s no dispute about what happened)
• Feb 16: I emailed politely requesting an order status and expected ship timeline due to no movement. No response.
• Feb 18: Follow-up email. No response.
• Feb 19: Third email—now close to a week with no updates. No response.
• Feb 20: Fourth email reiterating it had been over a week with no communication and I needed a status update ASAP. No response.
• Feb 22: After being ignored for days, I emailed stating I felt scammed due to the lack of communication and that I was beginning the process of a credit card chargeback for product not received + non-communication.

Only after mentioning a chargeback did I receive any reply — from Bar (Inventory Manager) apologizing and asking for my phone number to “follow up and come to a conclusion.” I provided my number on Feb 22, then sent it again to ensure it wasn’t missed, and followed up again that evening.

Feb 23: Still no call, no meaningful resolution, and no shipment movement.

I exhausted every channel

I did not jump straight to a dispute. I gave multiple opportunities to fix this privately. I reached out through:
• Multiple emails
• Facebook message to Yuli (owner) and to the Goodbye Inventory business page
• Whatnot messages to the Goodbye Inventory account and directly to Bar
I even joined lives trying to get someone to check messages and was ignored. BeautyBlitz replied saying they had “no control,” but Goodbye Inventory still did not follow through.

Additional cancellations with zero explanation (pattern matters)

After placing the initial order, I also subscribed to a $250 reseller box (advertised value $1K) and ordered a Revlon cosmetics mixed box — both were canceled with no explanation or real follow-up. This isn’t just one mistake; it reflects a pattern of poor communication and customer handling.

Forced into a chargeback

By Feb 23, after documenting everything (emails, messages, shipping status) and receiving no resolution, I opened a credit card chargeback. Their website also went down during this, which made it even harder to manage/cancel subscription billing.

Why this is unacceptable

Delays happen. acklogs happen. Inventory issues happen. But what’s not acceptable is:
• Taking $1,072 and going silent
• Creating a label that sits with no movement
• Ignoring repeated outreach for days
• Only responding once a chargeback is mentioned
• Asking for a phone number and promising follow-up — then not calling
• Canceling additional orders with zero explanation

Accountability request: Goodbye Inventory, respond publicly with written confirmation of the resolution (refund/chargeback outcome) and written confirmation my subscription/autodelivery is canceled so there are no further charges.

I urge others to research carefully before spending serious money here — because if something goes wrong, you may be left chasing responses across multiple platforms.

I never leave reviews but the total lack of respect I have recieved from this company has forced me to do so. They do not care in any respect about your business. They will lie, they will say they gave the order to UPS when they haven’t done so. They will send you automated return emails from India at 3 am to ANY inquiry regarding an order. They do not answer phone calls. They are scammers who need to be sued into oblivion, probably should be thrown in jail. Out thousands of dollars due to these scammers, and I gave them more time than I should have. Order placed at the end of October and I sit here on February 4th with nothing. TOTAL FRAUD COMPANY. Remember this review, do not make the mistake I did.

The reviews speak for themselves. Shipments paid for but not received or received a month after marked as shipped. Shipments being marked as fulfilled but never given to UPS. Items sold but unavailable. Items expired or broken. Difficulty contacting customer service. FRAUDULENT ACTIVITY. Do yourself a favor and go anywhere else! They are not trustworthy, not reliable, not accountable. DON’T DO IT.

I was skeptical as well- but 3 orders later - I will be placing another. Rome wasn’t built in a day with customer service- try to give them 24-48 hours to reply- it takes them a bit, yes, but they will respond.

I truly have had great items show, to be honest I ordered one item - received another that I didn’t order - but was happy - the one I received was more expensive and sold out! But they would have fixed - if I would have told-

Julie Nichols - 5 star from me

Placed 4 orders in total.
First order - They didn't have the product. had to make a change. Items arrived ok.
Second order - items unavalable, refunded lost a 3 weeks on this
Third order - Items unavailable, refund took a long time a month was lost
fourth and last order - wrong items received. Customer service just stopped answering my mails, didnt get a refund or anything for that matter. They just didn't care.

Don't risk your money. They don't actually carry what they list and don't care if you get what you order. Horrible service and i have to say i was veeery patient and tried to fix issues until they didn't care to take responsability. Now i have to make up for the money i lost in this store.

Loved everything I purchased from them. Came on time and accurate.

I made a online purchase through the goodbyinventory.com website. The next day ups label was created. 2 weeks later the package was never shipped. I contacted them via email and was told the package was shipped but ups never scanned it. One month later I never got the package and the tracking only shows label created. Now im fighting with my credit card company to get my money back. DO NOT BUY FROM GOODBYINVENTORY.COM!!!!!

I ordered almost $700 of product on June 26, 2025. While I received the tracking information the next day, the tracking still shows that UPS never received the package. It took me over a week and a half and several attempts at emailing to get a response, which said there had been an issue with the label and that they had "resolved the issue and generated a new label." They said my order would be heading out "very soon" and that I would receive updated tracking information "shortly." That was over a week ago, and there is still no sign that I'm ever going to get this order. I wish I had checked these reviews prior to ordering, as I feel like I'm going to be fighting a months-long battle to try to get my order or a refund at this point, and I would hate to have to take legal action to get the refund. If you're looking for wholesale beauty products, I recommend going elsewhere.

Been over a month still hasnt been fixed literally some the stuff I got was the wrong shade the Elizabeth Arden wasn’t even the right thing u can look at the receipt and see it was supposed to be a compact not a lose powder the tarte lip crayon was purple not brown the tart eye lashes were wrong fenty eyeliner wrong shade so not only was 60 items missing 50 of the one’s I received wrong I’m very disappointed then it’s been over a month before anyone really wants to fix the problem is crazy to me as a business do better maybe the list the packers get isn’t in color or maybe they get a list no pictures but it’s unacceptable to take this long to try to fix this I spent almost $3000 and this is definitely not the way I should have been treated

Many items were canceled right after order. No big deal. Package received not packaged well, or professionally, not great but not a huge deal. Missing half my order, leaky products and wrong products: big deal. Took 3 weeks to get a refund for the missing products, Not acceptable. Now it's been over a month, after multiple sent emails. No email responses and no return shipping label for the leaking and wrong products = DEAL BREAKER! Do not buy from this company!

They will sell you wrong expired long time ego items, will tell you to return them, and never will refund your money. Horrible customer service.
Highly not recommended.

Scam. Ordered items that were available in stock. Then I was said some of sku not in stock. I canceled order. I couldn’t receive money back. Was trying to claim transaction but refunded only 1/3 of amount. The rest was charged for shipping that can’t be refunded. That’s insane! Stay away from buying at this scam shop

As soon as we asked for a wholesale account, we been barraged with different emails announcing availability of all kinds of brand name products for wholesale.
Early last week, we placed TWO DIFFERENT ORDERS. We received 3 UPS tracking numbers on April 21, 2025 showing a delivery date on April 24.
Until now, UPS showing that they did not have possession of any of these 3 tracking numbers.
Three emails went to seller to verify what is going on, and 3 voice messages left to them ... but NO ANSWER YET.
Unless they give us a satisfactory excuse for this apparently fraudulent operations, that would be last time we deal with them.
WE WILL SEEK FULL LEGAL PROTECTION AVAILABLE TO US