GO Outdoors - Banbury Avis 

932
TrustScore 5 sur 5

4,9

Unit 1 Gateway, Banbury, OX16 3ER Banbury, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I dealt with three members of staff during my visit and all were happy, helpful and positive. In particular there was a very nice young lady called Olivia. She helped get me the prices and offers on t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very nice members of staff, very helpful and couldnt recommend Tom enough! He dealt with a very rude customer perfectly and very profesionally! And the girls at the till were helpful and polite! Not o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Greated with a huge smile and a hello from the lovely Jess as soon as we walked in. Even though she was busy she offered help straight away. Jess advised us on the best footwear for our son’s charity... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The help in my purchase decision was first rate. Ellie was informative as well as being honest enough to tell me when she didn't know the answer to something I asked her. She was polite, patient and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Centre de randonnée équestre
  3. Clud d'escalade
  4. Magasin d'articles de course à pied
  5. Magasin de vélos
  6. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Banbury

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

932 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(932)

36 695 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5 star service!!

Shaun was fantastic help with showing me the right walking shoes to buy and and giving me the right and necessary information. Would definitely recommend

7 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Shaun - great service

Shaun was so helpful, knew the brands he was selling, represents Go Outdoors with professionalism and friendlines.

6 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great shop with friendly and helpful staff.

Staff are really helpful, knowledgeable and patient. Olivia made our shopping easy and enjoyable.

6 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Gold DofE shopping

Was assisted by Olivia who was incredibly helpful and knowledgeable. This made our last minute dofe kit list shopping trip very easy and stress-free. brilliant place.

6 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

New walking boots

Called in to Go Outdoors Banbury to look at walking boots as I'm signed up to Trek 26. A 26 miler around the Jurassic Coast in June to raise money for the Alzheimer’s Society.
Shaun spent a good 30-40 minutes with me going through various brands and types of boots. I went in with a particular boot in mind, but found they weren't all that supportive and either cramped or too big.
Shaun was able to help me narrow the choice down to a pair of Brashers which are just perfect. He also showed me a better way of tying the laces which gave me much more support in the ankle.
We talked about socks and he got me some Merino wool medium weight to try. The combination are amazing. I'm now really looking forward to getting some miles done in them. Thanks Shaun, great service.

6 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Shaun was super helpful

Shaun was super helpful in fitting my son out with new walking boots. Brilliant service- thank you

5 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

This is a really great store!

This is a really great store! An excellent range of stock and the staff are all really helpful and knowledgeable about the products. A special shout-out to Shaun for your excellent help. Thank you.

2 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great store

Shaun took the time to help me choose the right walking boot. He was very knowledgeable and extremely helpful. He taught me a much better way to tie my boots better. He didn’t rush me, even though he was assisting other customers at the same time. The store was very clean, and the lady on the till was also very friendly. Great store!

4 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great advice and help

Fully kitted out for my long hike with the fantastic help of Jess who was very knowledgeable, friendly and patient. The clothing and equipment is all top quality and Banbury is now my ‘Go to’ branch.

27 février 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant service by Shaun

We were met by Shaun. His enthusiasm made sure we understood how to use the collapsible cool bag. Nothing was too much trouble and we are veryy pleased with Go Outdoors and Shaun.

2 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

It's all about Shaun

It's all about Shaun! Super helpful, massively knowledgeable and nothing was too much effort to make sure we got the right product (Brasher walking boots in this case).

Will choose to travel to this store rather than Coventry just for the staff experience

19 février 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly and expert staff

Great range of DofE recommended kit. The staff were friendly and knowledgeable, in particular Shaun's expert advice when choosing an expedition rucksack.

21 février 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service

Rebecca was so helpful when choosing my son’s walking boots today. She gave great advice and gave us plenty of time to try different sizes.

19 février 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful member of staff.

Very helpful staff was more than willing to try and find us what we wanted, the staff member that helped us was very friendly and a credit to your store his name was Shaun 😊

15 février 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rucksack purchase

Shaun was really helpful with our purchase of a rucksack. He was knowledgeable and gave us good advice on how to adjust it depending on terrain and it's contents

15 février 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I returned to Go Outdoors again today…

I returned to Go Outdoors again today and as usual Shaun and the young lady ( sorry I didn't catch your name) were extremely helpful
Thanks again.

15 février 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Best service ever experienced

I have to give a massive shout out to Shaun who was absolutely amazing. His knowledge, manners, patience and understanding were exemplary!

I cannot rate him high enough l.

15 février 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great, friendly service.

Came in originally looking for some climbing gloves but were out of stock, had a good chat with Shaun about alternatives, bonded over some combined hiking experiences and decided to try some La Sportiva approach shoes for the summer, Shaun was very helpful and knowledgeable about the products on offer, ended up purchasing several items, great team all around and cashiers were also helpful, very pleasant visit and will be going back soon.

14 février 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rosie + Emma in store really helped me…

Rosie + Emma in store really helped me search for the items I needed when I’d left it last minute before a trip!

8 janvier 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

What a difference!

What a refreshing change to visit a store with quality products & knowledgeable staff. This was our 2nd visit to the Banbury store after visiting a similar store on the same retail park (no names but Ben Nevis Everest etc come to mind…) what a difference! Bought exactly what I was looking for after receiving first class & genuine interest in what I was after.
Shaun was great to deal with, very professional with a sense of humour too!

12 février 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse de GO Outdoors - Banbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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