GO Outdoors - Barnstaple Avis 

I was so pleased to find you now had a store in Barnstable. In the past I drove to Tuanton. Just bought a caravan so was equipping it. The staff were extremely helpful. As always, ended up buying more than I planned. Prices are still competitive and rarely beaten.
Can I make a suggestion. A few trolleys would be useful. As someone who now has to walk with sticks. A trolley is nice to lean on. Also encourages customers to walk more of the store. Not just purchase what they can carry. I would have looked at and purchased more items. Once again. Thank you to two female members of staff who were helpful and good humoured.

We popped in to look at tents and various camping extras. Kevin was super helpful and very informative and understood our needs without trying to sell us items that weren’t necessary. An asset to the Barnstaple store. Great experience, great prices and lots of choice. 10 out of 10.

We wanted to come in and get ourselves set up for camping, we dealt with Kevin, lovely genuine, down to earth guy and he was so much help! Deserves a promotion!

Fantastic service!

Was welcomed by Kevin, who was very happy to help me out with my purchase of a 12v/240v fridge/cooler. Good advice on which one to buy. I would highly recommend the Barnstaple store

Excellent, well laid out store and friendly attentive staff! Jeremy serving in the Walking Shoes Department was extremely helpful, thank you 😊

Kacey was very helpful with tech advice on waterproof walking boots.
I needed a wide fit and she was accurate in specifying the best ones. Loved the member discount 20% off too.

Kevin was great, very helpful in choosing our rent and floor mat. Great knowledge of the products and guidance on savings. Very kindly carried our bags to the car to load. Overall just a great and efficient shopping experience :) Thanks Kevin!

I was looking for a camping table & chair.
A nice young Man Connor asked if I needed help.
I told him I needed to buy a chair or table as I couldn't afford both.
He showed me a perfect table & then said i get the other one cheaper if I bought both.
He was very professional & polite.
I look forward to going back again

Connor was ultra helpful, with nothing being too much trouble for him. Full of product knowledge and incredibly personable. This experience was like going back to when retail customer relations was practically an art form. Amazing. Great example of why customer-fronting, physical retail presence is still important.

Kevin (kev) in the Barnstable store was very helpful, being an indecisive person he was patient with us scanned multiple items for us for prices and stock levels. Would highly recommend anyone going to the Barnstable store and ask for kev.

Visited Barnstaple branch this morning in search of walking shoes. Great store - and I had it all to myself! Despite being the only customer I waited an inordinate amount of time to be served. When eventually I persuaded a reluctant assistant to help me, she could not have been more sullen and unhelpful. In total I saw four staff members this morning: one walked by en route to the warehouse, telling me that someone would be along shortly. Then the girl who finally served me after having been asked twice. And the the woman on the till (actually, on her phone) to whom I complained as I left, and finally a man who appeared out of nowhere as I was leaving. Customer service is virtually non-existent. The absence of other customers and the non-appearance of willing sales staff does not bode well. I left without buying anything. this is a relatively new store: I give it about a year.

Very friendly and helpful staff.
Thanks goes to Kevin for assisting me with my boot fitting.

Popped into store to buy a tent for the weekend, came out with an air bed and some chairs also. assisted by Kevin, lovely man, helped us in every way, even carrying the tent to the car. Great service 😎

Cheers Kevin!
Very helpful! Stayed until the problem was solved. Used his knowledge to offer the best he could!!

We went into store whilst on holiday in the area. Kevin was very helpful assisting us with what we needed and gave some advice about the local area. The staff member on the till was also friendly. We would highly recommend this store.

. Nice clean store
Gabriel was very helpful

Excellent advice and service from Kevin today, very happy with my Osprey backpack!

Needed some help with camping stuff.
The man that helped me was brilliant such a great character. So helpful and very grateful
I believe his name is Kevin.

Great customer service and extremely helpful and knowledgeable staff, especially Kevin, who went above and beyond to help; making our purchase so much more pleasurable

Ben was extremely helpful and attentive. Nothing was too much trouble.