GO Outdoors - Barnstaple Avis 

293
TrustScore 5 sur 5

4,9

Rose Lane, EX32 Barnstaple, England, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was only looking at the walking boots and trying on a few pairs when the sales assistant came over. He was extremely friendly, helpful, attentive in a non- pushy manner. After his advice and recom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at the counter, Leo and Charlotte, were very approcable, friendly and helpful, and helped us with our membership and pricing on wet weather gear bought for university. We thought we'd write... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had ordered a paddle board online and had traveled for 40 minutes to pick it up. On entering the car park, I received a message to say that my money had been refunded and the product was no longer... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I had tried to buy sandals in my local Millets shop, where I was advised as they hadn't the ones I wanted, but Go Outdoors did. There was someone on the door who was welcoming. Then i was assisted... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Barnstaple

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Rose Lane, EX32, Barnstaple, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

293 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(293)

35 625 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good customer service

Very happy with the help provided by Kevin today.

24 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Polite and helpful staff

Jeremy and Kevin were polite, helpful, and amiable, and guided us throuhg our purchades. The goods on offer were varied and of good quality and we easily got what we needed.

24 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Upgraded my hiking boots

Visited the store for a new pair of hiking boots. Kevin was very polite and helpful. Great service.

24 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kevin was a very helpful member of…

Kevin was a very helpful member of staff and assisted me to find the right chair and footstool for my garden. He also carried them out to the car and was very pleasant.

22 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely helpful staff

Kevin was very helpful and knowledgeable with his job. He made a great impression on us and was lovely and chatty. The staff are always lovely in here. We got what we needed and the prices are well worth becoming a member for.

22 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kev is the best salesman in banstaple

Kev is the best salesman in banstaple

22 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Served by Felicity

Served by Felicity, who was so helpful. Felicity had such good customer skills and reminded me if I had a bluelight card which I forgot. Felicity was friendly and helpful, I would have no hesitation in recommending gooutdoors Barstable.

18 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, knew exactly what I needed. Will definitely highly recommend

30 décembre 2025
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great overall experience

Great customer service, and excellent range of stock.

13 octobre 2025
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Served by Ben who was very…

Served by Ben who was very knowledgeable and helpful. Lots of choices. Pleased I supported Go Outdoors

12 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thanks so much for the 4 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Gabriel was so patient and helpful in…

Gabriel was so patient and helpful in the shoe department. He has product knowledge and goes out of his way to help.

11 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

I was served by a charming girl called Felicity. She was knowledgable and very friendly.
Great service !

11 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Jeremy was extremely helpful with our purchasing highly recommended

3 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service in the shoe department

We were served in the shoe department by Jeremy who advised us very professionally on the best walking shoes to meet our needs. Both my wife and I are very satisfied with our Meindl shoes.

8 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Shopfloor Customer service was…

Shopfloor Customer service was excellent.

3 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service and stock

Made our first trip to Go Outdoors today and was really impressed by the amount of stock they had and helpfulness of staff. Jeremy helped me find the size of boots I was looking for and was the right amount of helpful and attentive without being pushy which I really appreciated. He happily took the boots to the till for me and advised me on cleaning and proofing as I hadn't had a pair of suede boots before. At the till we were served by a very lovely and chatty girl (Felicity I think) who was really helpful and pleasant despite me having awkward gift cards and an ever mounting queue due to them not working. Having worked in retail myself both Jeremy and Felicity were an asset to the go outdoors team!

3 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely customer service

Jeremy helped us with trying on walking boots. He was very helpful, friendly and professional! Thank you

3 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great deals

24 mars 2026
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Had a great experience

Had a great experience, I was able to get everything I needed and Simona who helped me was brilliant.

18 mars 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service and helpful staff.

Great service and helpful staff.
This store is smaller the the plymouth one but surprisingly crammed with a good range of goods well worth a visit.

26 mars 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus