GO Outdoors - Chesterfield Avis 

2 811
TrustScore 5 sur 5

4,8

The Spires Retail Park, S40 2WG Chesterfield, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

Employee was rude behind the counter. We asked if we can get our student discount code (as it stated in the store students had 10% discount) and then before even looking at the discount she rudely sai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Sales Assistant, Richard was incredibly helpful and honest with the way he approached what we needed. He was polite and respectful, something which is sadly becoming rare in retail these da... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into store looking for hiking boots and quickly became very overwhelmed by the large variety. Dan gave me honest advice based on personal experience that helped narrow down my options. He went... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just a really good shop At Chesterfield. plenty of stock, staff not hassling you. All staff very friendly. Becca on the till was very professional, helpful, so a big Thank you to bacca, a credit to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Chesterfield

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • The Spires Retail Park, S40 2WG, Chesterfield, Royaume-Uni

  • 01246 932107

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 811)

36 233 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Richard very helpful

Richard very helpful, friendly and knowledgeable.

Store clean and tidy.

29 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

First class experience in Chesterfield

Visited the Chesterfield store to purchase a good quality coat. Sales assistant was very knowledgeable and patient explaining about the differences between then. She was very patient and understanding- thank you. I did purchase a Montane Hydron GTC. Very happy . Thank you

24 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Click and collect order

Picked up my click and collect order. (Ready in a short time after ordering). The member of staff was really helpful and friendly.
A good experience all round.
Thank you.

24 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

I was served today by Athena, she was really friendly and very helpful, she put my jackets in my bag as I was having difficulty. In my opinion she is a valuable member of staff.

22 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Go out doors chesterfield

We popped into go outdoors today for the first time we were very surprised how big a store it was, and the amount of choice I got a few bargains, the staff were very friendly and helpful especially Athena who served us on the till

22 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Hiking backpack…

Called in today for a hiking backpack for a birthday present. I discussed my needs with Jenson the shop assistant who seemed to know everything about everything to do with the great outdoors. He recommended the perfect pack for my requested needs and then I was served by a lovely young lady called Athena who was very nice. Both assistants are a credit to Go Outdoors and I'll be back again to buy Christmas presents in a few days time.

19 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Very helpful

Very helpful, Nice & friendly

15 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rohan was really helpful today!

Rohan was really helpful today. We had an item to return/exchange and we bought some more items too. His customer service skills were excellent and he was very helpful. Good service deserves to be recognised!

17 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great Friendly Service

Great Friendly Service, Easy To Navigate Around The Store And Quality Merchandise.

15 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Found what was looking for

Found what was looking for, great deals and friendly staff

14 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Large selection to suit all budgets

Got a great selection of gifts and items for ourselves. Wide choice of clothing and equipment to suit all budgets. Helpful and friendly staff.

13 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff. Good product selection. Members discounts.

13 septembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Search for Binocculars.

I asked a member of staff where I would find binoculars. Although he was busy with a task he made the time to take me to the other end of the store to find them.

When I got to the till I asked about becoming a member before I purchased a product. I was served by Susie who took me through the process very politely and efficiently.

Both members of staff made things so easy for me and I'm really grateful for that.

8 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Early morning visit so not busy

Early morning visit so not busy. Salesman Richard very helpful and knowledgeable. Gave me plenty of time to decide which boots I wanted

8 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

Liz took time to explain re purchasing walking boots that are great for the outdoors and walking in cities
Came away with the perfect boots

5 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

David was very knowledgeable in helping…

David was very knowledgeable in helping me find the right walking boots and he gave me his undivided attention. Unfortunately in the end there was nothing suitable...but he stood out because of his honest in depth knowledge of the stock and the time he devoted to helping me.

31 octobre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Richard was brilliant

Richard was brilliant. Very patiently advised me on several pairs of shoes in several sizes as I deliberated. I ended up getting his recommendation and so far so good!

1 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service, great products

Unfortunately I didn't get the name of the staff member I chatted with however he was working in the footwear department between 9-10am on 01/11/25. He was incredibly friendly and helpful, he made a fuss of my dog and was sure to check if I needed any assistance. I found exactly what I was looking for with no problems at all.
I was served promptly at the till by Mellie (I think that's spelt correctly!) and overall had a great experience shopping at the Chesterfield branch.

1 novembre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

This is the first time ive been im

This is the first time i have been in this shop and most certainly not the last,, i went in for a shower coat and not a rain
Coat, could not have been for helpful in showing me what i needed
Excellent service form a lady cslled Susie
Thankyou

30 octobre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

*STAY CLEAR OF OUTWELL TENTS*

*STAY CLEAR OF OUTWELL TENTS*

Would NOT recommend any Outwell tent after our experience. Went to Cornwall for a camping holiday during half term with our children. The first bit of rain and wind it absolutely poured in through the seams on the tent and 5 poles broke like a warm knife through butter. It ruined everything within the tent including a new electric cool box and power point. We also had to cut our holiday short due to this appalling tent failing on us. The tent wasn't cheap either.

I wouldn't recommend purchasing any Outwell tent due to our experience. They charge an absolute fortune but the quality is absolutely appalling.
If it helps just one family or anyone avoid what we went through then that makes us feel a happy.
Nothing against Go-Outdoors just leaving reviews wherever Outwell sell products.

*STAY CLEAR OF OUTWELL TENTS*

26 octobre 2025
Avis spontané
Logo de GO Outdoors - Chesterfield

Réponse de GO Outdoors - Chesterfield

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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