Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn... Voir plus
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Lisez les avis des autres
Very strange shopping experience at Go Outdoors Clydebank. Purchased a waterproof jacket and had to take it back as it was not the jacket that was described on the descriptions above the fill row of j... Voir plus
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I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of s... Voir plus
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I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to ex... Voir plus
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À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Clydebank
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
79 Livingstone Street, G81 2XA, Clydebank, Royaume-Uni
- 01414 062665
4,9
Excellent
3 k avis
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Top class service from Ciaran and colleagues at Clydebank Branch🏴💙🏃♂️👏
I went to Clydebank branch to pick up a water proof Jacket and trousers. The staff were very knowledgeable and helpful. At checkout I had a " love2shop" voucher, but was unable to activate it.
Ciaran on check out checked my phone and found I had'nt logged into the vouchers security set up. He talked me through it, and I was able to make my purchases.
Ciaran, as well as all the staff on the shop floor were top class and could'nt do enough to help me.
10 out of 10 from me! Well done guys and girls!🎊👏👏👏👏🏴🏃♂️
7 juillet 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I don't normally leave reviews
I don't normally leave reviews, but the service I received from Laurence at GO Outdoors today absolutely deserved one.
I came in looking for hiking trainers that were water-resistant, breathable, and had really good grip. Laurence listened carefully to what I needed, talked me through the different options, and never once made me feel like he was trying to rush me into a sale.
What really stood out was that after I'd tried on one pair, he took the initiative to bring over two more pairs that he thought would suit my needs even better. He wasn't asked to do that—he simply wanted to make sure I left with the right boots. One of those pairs turned out to be exactly what I was looking for, and I'm genuinely delighted with them.
Laurence was knowledgeable, patient, approachable, and clearly takes real pride in helping customers. It's becoming increasingly rare to receive service that feels so personal and genuine, and he made the whole experience enjoyable from start to finish.
People like Laurence are the reason customers come back. He's a real credit to GO Outdoors, and I sincerely hope his hard work and attitude are recognised because employees like him make a lasting impression.
Thank you again, Laurence. You turned what could have been a straightforward shopping trip into an excellent customer experience.
7 juillet 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I had a fantastic experience at GO…
I had a fantastic experience at GO OUTDOORS Clydebank when purchasing a roof tent. Chris was absolutely excellent from start to finish. He was friendly, knowledgeable and took time to check the roof tent was fitted safely. I would highly recommend GO OUTDOORS for anyone looking for quality gear and outstanding service.
26 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Chloe was absolutely brilliant she is…
Chloe was absolutely brilliant she is such a cheery person the only person in here serving with a smile .
4 juillet 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from May on the…
Great customer service from May on the Till and Suzie who helped my daughter with a pair of walking boots.
1 juillet 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Tent pole broke on 1st usage and Chris…
Tent pole broke on 1st usage and Chris fixed it for us .
27 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Chris
Excellent service from Chris. Went above and beyond to help us find what we needed. Would never have managed without his knowledge and assistance
30 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Chris
Chris , (the store manager I think) was very helpful & accommodating. Super choice fun stuff to buy. I’ll be back
30 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Outstanding customer service
Outstanding customer service by bike technician Ross C, great advice to help with my problem. I definitely recommend these superior products in store and trust them to do the job they are bought for.
28 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Really helpful and friendly service
Ross C and Chris R were really helpful sorting out a broken tent pole for me today. Great friendly 5* service!
27 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Fantastic place for tent spares.
I was in Go outdoors for barbeque spares but asked in the camping department about a spare part for my Vango spirit tent which I had not been able to get anywhere. Spoke to Chris who was very knowlegable and understood exactly what I needed and was able to find the correct part. Very pleased that the tent is now back in action. Unusual these days to get such good service.
27 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Thank you Chris and Suzie for your help
26 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Hiking boots
I was shopping for new walking boots and Laurence was very helpful and patient. He was knowledgeable and as an experienced walker himself I trusted his opinion. Thank you Laurence
18 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent place to shop
Excellent choice of clothes and other outdoor items. Very helpful staff, especially Susan who found what I wanted when I couldn't. Great value for money. Can't praise the shop and staff enough. Will be back soon for some more good bargains
25 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Just a really great experience
Susan in Go Outdoors Clydebank was amazing! Had come in to pick up an online order and other bits before heading out on the West Highland Way and she was amazing at both giving me some tips, helping me with my order and just being really friendly! Could not recommend more!
25 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great service and excellent quality kit
17 juin 2026
Réponse de GO Outdoors - Clydebank
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Tent choices
I was a bit undecided about which tent to buy. Chris P was great. Obviously knew his stuff and pointed me in the right direction. Great advice and one new tent purchased.
23 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great experience
Great experience. I was served by Adam who helped sort out a pricing error and was friendly and capable. I like that this branch has an equestrian section.
19 juin 2026
Avis spontané
Réponse de GO Outdoors - Clydebank
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Clydebank
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Clydebank
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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