GO Outdoors - Doncaster Avis 

Was charged incorrect amount and not realised till i got home. Called store in Doncaster, they had me on hold for 20 minutes. I hung up and called back.Manager agreed i had been over charged and said i had to return to store.I told her this was inconvenient, she said not stores fault as technical issue? So is that my fault then? Customer service was disgraceful and she actually slammed phone down.

We have just bought an electric bike from Go Outdoors Doncaster.
The customer service at this store is first class. My husband has not had an electric bike before & Matt explained everything about the different types of bikes. My husband decided that he didn't want to go anywhere else to look at bikes as he was so impressed with the customer service.
Fast forward to Monday when we went to pick up the bike & yet again Andy who assembles the bikes & services them spent ages going through how to use the touch screen & battery operation of the bike. As well as fitting lights & a pump.
Just want to say thank you to Andy, Matt & Paige for your help in our choice of buying an electric bike

Served by Emilia and a group of young workers and my experience was fantastic.

First of all they were not pushy or over bearing they just wanted to help to ensure I had an excellent experience.

I had phoned to enquire about winter lined wellington boots and the lady kindly stated they had some in stock, after trying various makes and sizes on, Emilia and the others on the team went to great lengths checking the fit etc.

I could not have received a better service 👍👍

Jess p was very helpful at the Doncaster branch

I needed a pair of walking boots and have had a problem finding a suitable pair. I visited go outdoors twice and eventually found a pair. Morgan was very helpful and patient and took time to help me find the right pair.

Arti in Footwear department was very helpful and patient with us both trying on various different boots and sizes until we were happy with our choices.

I wanted to purchase 2 particular sleeping bags, I asked Cameron (Rossington Store) to assist .
He was polite ,down to earth .
He explained the bags I wanted were only available if i bought the display 1 ..if allowed.He did explain that 2 crate deliveries had arrived but as of that time had not been unloaded and so therefore the bags could of been part of that crate .
In the end I went with a different option All in all very happy with the service .

I visited Go Outdoors to buy a fishing chair and was shown a Nufish model with two compatible-looking side trays. When I asked whether the trays would fit the chair’s legs, a salesman confirmed that they would and demonstrated how they attached. I purchased the chair and trays but discovered during my first use that the clamps did not secure them properly, causing them to slide and move.
I later learned from fellow anglers that universal clamp inserts should have been supplied with, or purchased alongside, the trays. The salesman did not mention this, leaving me with trays costing over £19 each that required an additional clamp to function properly. Not a happy Chappy to say the least

We visited Go Outdoors Doncaster to purchase several clothing items.
We have shopped here for years, however we have noticed recently that the customer service from the staff here has improved hugely.
We have always appreciated the product range and choice, however good customer service makes the experience more enjoyable.
This was demonstrated for example by Faith Yesterday who was so efficient and genuinely friendly bringing shoes to try on and helping with choosing other items.
We were next in line to pay at the Kiosk yet Faith appeared again to serve us.
Well done to the store and thank you Faith.

Everything you could possibly want for outdoor living. Two for one on the items I wanted so that was a bonus. Fay was very helpful.

Large store, easy to find, good parking, and huge choice inside. Person on till friendly and told me about an offer I could have.

John and Colin both very helpful went out their way to help us. Thanks alot very friendly helpful staff.

I got friendly and helpful service with a smile. Jess P. 😊

Gentleman named John from Doncaster go outdoors always goes out of his way to support myself and friends.

Good laugh and chat everytime we go in there and always professional.

Great store, greater staff

Arti was very helpful and knowledgeable

John was great helping me buy my new walking boots.

Charged me £6 for pint of red maggots

The manager was so nice and helpful. He sorted us a spare tent pole and even cut it down to size for us. Jess P on the till was also super friendly.
It’s great when the staff are so welcoming.

Excellent service.

Brilliant customer service