The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementHigh Street 206, EX4 3EB Exeter, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Rob was super helpful, and gave outstanding customer service. It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.
L'entreprise a répondu
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre?... Voir plus
L'entreprise a répondu
Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam. I cannot believe your closing the store let alone letting Duncan leave. He is a real a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Exeter (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
High Street 206, EX4 3EB, Exeter, England, Royaume-Uni
5,0
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Rob helped our bike packing
We come into Exeter town store today with some questions for our up coming bike tour, rob talked us through what we are likely to need and helped with all of our questions, great guy! We got out tent, Matt’s, stove and come away with some children’s shoes and work trousers! Could not recommend enough
12 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Customer service was excellent rob the…
Customer service was excellent rob the bearded wonder was great we came out with more than we went in for cheers
8 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Exeter store review
Rob in Exeter store was very helpful, answered all my questions and helped to choose the right equipment for me. Service with a smile. Highly recommend
12 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Sam was very helpful would recommend
Sam was very helpful would recommend
12 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Exeter (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Rob was great
15 juin 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Rob with the beard was very friendly…
Rob with the beard was very friendly and extremely helpful. I hope he enjoys his biscuit!
8 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Walking shoes
I called in earlier to look for walking shoes. Adam and Rob were both really helpful. I am very pleased with my purchase.
9 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We called in to see if we could get a…
We called in to see if we could get a few extra bits we needed while camping locally. A very nice chap called Rob helped us find exactly what we needed. He also renewed our membership card (we didn't realise it had expired) Nothing was too much trouble and he gave us some tips on the local area! All in all, top drawer service!
6 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Bearded Rob was really helpful when…
Bearded Rob was really helpful when selecting new water bottles - he even effectively put me off my initial choice with his honesty! We now have a better choice for us
8 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Rob was a legend and super helpful
8 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Rob such a great guy so friendly and…
Rob such a great guy so friendly and nice :)
8 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Exeter (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Rob was so friendly and helpful
8 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Rob was unbelievably helpful and…
Rob was unbelievably helpful and welcoming. I’m relatively new to hiking so had a lot of questions and he was more than happy to help answer them and point me in the right direction; some of the the best customer service I’ve ever had. I hope to see him in another shop after this one closes, he’s a great ambassador for the company.
1 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Rob was really helpful
Rob was really helpful, as I had an issue with my membership card and he sorted it out for me. Thank you!
7 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Really good service from Rob
Really good service from Rob, helped me find everything I needed
7 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Rob was fantastic great at showing well…
Rob was fantastic great at showing well priced deals
7 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very handy shop
Very handy shop, quality gear, decent prices, and fun and friendly service from the kind man Rob with the great beard 🏕️✨😄
6 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Rob in go outdoors was super helpful we found everything we needed and was served with a smile and also used his discount card saved us £50!
Rob in go outdoors was super helpful q a
6 juillet 2026
Avis spontané
Réponse de GO Outdoors - Exeter (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.