GO Outdoors - Exeter (Express) Avis 

1 433
TrustScore 5 sur 5

5,0

High Street 206, EX4 3EB Exeter, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rob was super helpful, and gave outstanding customer service. It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.

L'entreprise a répondu

Noté 3 sur 5 étoiles

Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre?... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam. I cannot believe your closing the store let alone letting Duncan leave. He is a real a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Exeter (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • High Street 206, EX4 3EB, Exeter, England, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(1 433)

34 797 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Been after one of the new oxe flux mats…

Been after one of the new oxe flux mats but have struggled to get it online. So I give a call to go outdoors in Exeter and Rob answered and assured me that they did have some so popped in and got one Was served by Rob. Really friendly guy. Very helpful. Does his best to help

5 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great and specific service

Great and specific service, thank you to Rob, he was great!

6 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Served by Rob who was really chatty and…

Served by Rob who was really chatty and friendly. Talking to us about my daughter’s imminent trip to Costa Rica. Helpfully told us about the socks being on offer.

6 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful advice

Paul, was really helpful giving good advice on walking boot features. Knowledge staff.

19 juin 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob with a truly great beard

Rob, with a most excellent beard was really helpfull.

5 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thanks to Rob and Will !

Thanks to Rob and Will !! Awesome advices ! You can come whenever you want in Normandy, France, Fecamp ! See you :)

5 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob was fantastic and super helpful

Rob was fantastic and super helpful. Helped me buy the right product which fitted my needs. Would recommend

5 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob was a fantastic host

Rob was a fantastic host, as he has been in that shop under its different guises for many years. I really hope he will be transferred to another local camping shop in the group as he has always given myself and my friends fabulous service - just as he did on this occasion when buying a Victorinox Waiter.

1 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob was very patient and understanding…

Rob was very patient and understanding helping me choose a pair of trainers today.

2 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob and Alan were super helpful

Rob and Alan were super helpful. Really great advocates for the company. Thank you.

1 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob who served us was really pleasant…

Rob who served us was really pleasant and helpful and got me a fantastic deal

1 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob was fantastic

Rob was fantastic! Fun friendly and knowledgeable

1 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob (beard!) was brilliant

Rob (beard!) was brilliant - helpful without being pushy. Showed us a range of chairs but then left us alone to mull it over. He strikes me as a man who would like a biscuit with his tea.

1 juillet 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good store with great staff !

Good store with plenty of selection, and the shop assistant Rob was lovely ! Would visit again

30 juin 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob is the GOAT

Was helped out by Rob, super friendly guy with a PHD in customer service. Give him a pay rise!

29 juin 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff all the times I've been, especially Rob, had a smile no matter how many pairs of shoes I sent him out for! Thanks to all of you!

29 juin 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob was a great energy guy who made the…

Rob was a great energy guy who made the shopping experience very enjoyable!

29 juin 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob beard

Rob beard - great customer service!!

29 juin 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great product choice

Great product choice. Excellent prices.
Good customer by Rob with the beard.

29 juin 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob is awesome thanks mate

Rob is awesome thanks mate, lovely shopping experience.

28 juin 2026
Avis spontané
Logo de GO Outdoors - Exeter (Express)

Réponse de GO Outdoors - Exeter (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

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