GO Outdoors - Gloucester Avis 

2 375
TrustScore 5 sur 5

4,8

98 - 108 Barton Street, GL1 4DZ Gloucester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to find what I wanted (waterproof over trousers) with a good stock of all sizes. Visited Gloucester stood mid week which was quiet and relaxed Good customer service from Ryan at checkout who wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After calling the store to check stock, Evan very kindly offered to put a tent and the extras by for us. Decided to head over before closing this evening to collect asap. Served by Evan and Kia t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Gloucester store for some sandals for my partner. We waited a while but then a young man came along asked him for a size 11 in the pair my partner had chosen he kindly got them, gave us th... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Had exactly what I went for, but I really dislike the pricing structure: a 33% saving if I signed up as a ‘member’. First time in GoOutdoors for ten years and this is the reason! I could have saved... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Gloucester

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • 98 - 108 Barton Street, GL1 4DZ, Gloucester, Royaume-Uni

  • 01452 229827

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 375)

35 367 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

George was very very helpful and polite…

George was very very helpful and polite when I visited today! Nice to have someone smiley and happy serving!
Thank you George :)

15 mars 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Go out doors Gloucester

Spoke to a member of staff about being a member. She was very polite and explained very well. Her name was Kia and it was a pleasure of shopping there. Will definitely go back again

12 mars 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from all staff

Excellent service from all staff. In particular Jack who helped our son with choosing size 13 walking boots. Very knowledgeable and not pushy.

7 mars 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Mat helped me

Mat helped me finding some new replacement boots. He was polite, competent and patient. What more could you need?

26 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant customer service

We took our son to look at the down hill mountain bikes. Alex helped us, and was extremely knowledgeable, helpful and brilliant with our son. His customer service was impeccable and we very much appreciated his time, patience ABs expertise. Thank you Alex! We will definitely use Go Outdoors again!

28 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly and helpful

Went to get some new walking boots, and needed a bit of advice. Freddie was very knowledgeable and offered good advice without being pushy. Would definitely recommend visiting if you're in need of some new boots.

28 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff - Kia served us and she could not have been more helpful!
Store was very well equipped with everything we needed - thank you!

28 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kia provided exceptional assistance in…

Kia provided exceptional assistance in locating the appropriate product I was seeking, and also informed me about their current offers. The customer service was outstanding, and I would wholeheartedly endorse their services.

28 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

returned an online purchase to store…

I returned an online purchase to store and whilst there was mixed opinions as to whether the store would allow me to do this, Kia ( the lady on the til) was extremely helpful and put herself out to facilitate my return. Many thanks

20 février 2026
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

Keir and Ellie were both exceptionally helpful. Keir's help in selecting good walking boots was very useful. I'd highly recommend this store based on the staff there.

22 novembre 2025
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service and good prices

Great service and good prices. Recommended

18 février 2026
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience

Great experience. Staff were excellent and knowledgable. Kia and Ryan went out of their way to sort me out with the kit I wanted.

24 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing customer service

We went to this store to our hade and electric bike. When we arrived the bike tech had already finished for the day meaning we wouldn't be able to take the bike home that day. Matt was brilliant at helping us to make a decision on a bike. He was very patient as we struggled to chose which bike to buy. Matt went above and beyond to call the Bristol store and get a bike check done on the same bike we wanted to buy. We drove to the Bristol store, as it was on our way home, and low and behold the bike had been checked over and was ready to collect. Thank you to Matt and the team for their amazing customer service

22 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We were searching for good quality…

We were searching for good quality hiking boots and were served by a young man called George. George was extremely knowledgeable about which boots were suitable for hiking, rambling and climbing etc. and as an experienced hiker himself, was able to recommend and suggest boot makes for all budgets. He went above and beyond to give us the best service, was extremely helpful and polite and we were able to leave feeling happy about our shopping experience. We wish him all the best with his career ahead.

16 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent staff

George gave brilliant assistance whilst purchasing shoes and jackets. Well worth 11 out of 10!
Kia was also brilliant on the till!
Many thanks to both members of staff

19 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, helped me select and get tents required. Couldn’t ask for more

15 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

George was great! Thankyou!

Great selection and variety of outdoors equipment - picket up some climbing clobber and a rain jacket. George was incredibly helpful and patient with me!

7 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Today we visited the Gloucester branch…

Today we visited the Gloucester branch and had outstanding customer service from George in the footwear department whilst trying on our kids shoes he offered to measure and find the right size pleasant and polite and even upsold us a pair of shoes.
It gets better Alex on the till had a fantastic customer service attitude focused and built rapport

7 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful and informative offering…

Very helpful and informative offering additional information and help to the car thank you

6 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

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