Easy to find what I wanted (waterproof over trousers) with a good stock of all sizes. Visited Gloucester stood mid week which was quiet and relaxed Good customer service from Ryan at checkout who wa... Voir plus
L'entreprise a répondu
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Easy to find what I wanted (waterproof over trousers) with a good stock of all sizes. Visited Gloucester stood mid week which was quiet and relaxed Good customer service from Ryan at checkout who wa... Voir plus
L'entreprise a répondu
After calling the store to check stock, Evan very kindly offered to put a tent and the extras by for us. Decided to head over before closing this evening to collect asap. Served by Evan and Kia t... Voir plus
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Visited the Gloucester store for some sandals for my partner. We waited a while but then a young man came along asked him for a size 11 in the pair my partner had chosen he kindly got them, gave us th... Voir plus
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Had exactly what I went for, but I really dislike the pricing structure: a 33% saving if I signed up as a ‘member’. First time in GoOutdoors for ten years and this is the reason! I could have saved... Voir plus
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Écrit par l'entreprise
Écrit par l'entreprise

98 - 108 Barton Street, GL1 4DZ, Gloucester, Royaume-Uni
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George was very very helpful and polite when I visited today! Nice to have someone smiley and happy serving!
Thank you George :)

Réponse de GO Outdoors - Gloucester
Spoke to a member of staff about being a member. She was very polite and explained very well. Her name was Kia and it was a pleasure of shopping there. Will definitely go back again

Réponse de GO Outdoors - Gloucester
Excellent service from all staff. In particular Jack who helped our son with choosing size 13 walking boots. Very knowledgeable and not pushy.

Réponse de GO Outdoors - Gloucester
Mat helped me finding some new replacement boots. He was polite, competent and patient. What more could you need?

Réponse de GO Outdoors - Gloucester
We took our son to look at the down hill mountain bikes. Alex helped us, and was extremely knowledgeable, helpful and brilliant with our son. His customer service was impeccable and we very much appreciated his time, patience ABs expertise. Thank you Alex! We will definitely use Go Outdoors again!

Réponse de GO Outdoors - Gloucester
Went to get some new walking boots, and needed a bit of advice. Freddie was very knowledgeable and offered good advice without being pushy. Would definitely recommend visiting if you're in need of some new boots.

Réponse de GO Outdoors - Gloucester
Really helpful staff - Kia served us and she could not have been more helpful!
Store was very well equipped with everything we needed - thank you!

Réponse de GO Outdoors - Gloucester
Kia provided exceptional assistance in locating the appropriate product I was seeking, and also informed me about their current offers. The customer service was outstanding, and I would wholeheartedly endorse their services.

Réponse de GO Outdoors - Gloucester
I returned an online purchase to store and whilst there was mixed opinions as to whether the store would allow me to do this, Kia ( the lady on the til) was extremely helpful and put herself out to facilitate my return. Many thanks

Réponse de GO Outdoors - Gloucester
Keir and Ellie were both exceptionally helpful. Keir's help in selecting good walking boots was very useful. I'd highly recommend this store based on the staff there.

Réponse de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester
Great experience. Staff were excellent and knowledgable. Kia and Ryan went out of their way to sort me out with the kit I wanted.

Réponse de GO Outdoors - Gloucester
We went to this store to our hade and electric bike. When we arrived the bike tech had already finished for the day meaning we wouldn't be able to take the bike home that day. Matt was brilliant at helping us to make a decision on a bike. He was very patient as we struggled to chose which bike to buy. Matt went above and beyond to call the Bristol store and get a bike check done on the same bike we wanted to buy. We drove to the Bristol store, as it was on our way home, and low and behold the bike had been checked over and was ready to collect. Thank you to Matt and the team for their amazing customer service

Réponse de GO Outdoors - Gloucester
We were searching for good quality hiking boots and were served by a young man called George. George was extremely knowledgeable about which boots were suitable for hiking, rambling and climbing etc. and as an experienced hiker himself, was able to recommend and suggest boot makes for all budgets. He went above and beyond to give us the best service, was extremely helpful and polite and we were able to leave feeling happy about our shopping experience. We wish him all the best with his career ahead.

Réponse de GO Outdoors - Gloucester
George gave brilliant assistance whilst purchasing shoes and jackets. Well worth 11 out of 10!
Kia was also brilliant on the till!
Many thanks to both members of staff

Réponse de GO Outdoors - Gloucester
Very helpful staff, helped me select and get tents required. Couldn’t ask for more

Réponse de GO Outdoors - Gloucester
Your shop assistants are superb

Réponse de GO Outdoors - Gloucester
Great selection and variety of outdoors equipment - picket up some climbing clobber and a rain jacket. George was incredibly helpful and patient with me!

Réponse de GO Outdoors - Gloucester
Today we visited the Gloucester branch and had outstanding customer service from George in the footwear department whilst trying on our kids shoes he offered to measure and find the right size pleasant and polite and even upsold us a pair of shoes.
It gets better Alex on the till had a fantastic customer service attitude focused and built rapport

Réponse de GO Outdoors - Gloucester
Very helpful and informative offering additional information and help to the car thank you

Réponse de GO Outdoors - Gloucester
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