GO Outdoors - Gloucester Avis 

2 403
•
TrustScore 5 sur 5

4,8

98 - 108 Barton Street, GL1 4DZ Gloucester, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

We popped into the Gloucester branch to check out the cold weather clothing for our trip to Norway. Macey was super helpful and talked us through all the different layers of clothing we would need, s... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Popped into the Gloucester Go outdoors to get a new waterproof jacket. Good range on display and we were assisted by Macey who was amazing. She asked what I was looking for in a jacket and then offere... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chloe and Ryan was amazing today. Couldn’t have helped more and theknowledge was amazing. We met Chloe in the footwear department. Thank you Chloe for your amazing help. Ryan was on the tills and h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex went out of his way to assist me with a number of questions I had, offering to go check stock in the back, price match, check the weights of different backpacking items. Genuinely amazed by the p... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Gloucester

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • 98 - 108 Barton Street, GL1 4DZ, Gloucester, Royaume-Uni

  • 01452 229827

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 403)

36 939 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First time I have visited Go Outdoors…

First time I have visited Go Outdoors as we are new to camping so needed advice. The staff were very helpful and knowledgeable. Even at the checkout Tom and Nia assisted us with some important information.

4 avril 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful smily member of staff on…

Very helpful smily member of staff on till , Kia

4 avril 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Looking for walking boots for myself…

Looking for walking boots for myself and my son. Helped by two nice chaps - Freddie and Tom. They walked back and forth to get a number of boots to try. We both were satisfied with our purchases and the staff.

29 mars 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Knowledgeable, friendly and professional

I went in to buy a cycle on the cycle to work scheme, as well as some accessories. Evan the guy who served me was kind friendly and knowledgeable.
He made suggestions of good products to buy as well as ones that would not be worth my time. He also remembered me from the first time I came in looking for a bike. He was also realistic with me regarding my goals.

24 mars 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent selection of clothing

Excellent selection of clothing. Clean changing rooms. Friendly helpful staff.

28 mars 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Signed up for a replacement voucher…

Signed up for a replacement voucher on my card, to get the discounts. Making it much cheaper to get the items I needed.

14 mars 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 3 sur 5 étoiles

The staff were really helpful

The staff were really helpful. Signed up for the club card, which gained us more savings on our purchases. The only issue was the children running riot. As a retail manager, I would have had a polite word with the parents to try to control the running children

7 mars 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

George was very very helpful and polite…

George was very very helpful and polite when I visited today! Nice to have someone smiley and happy serving!
Thank you George :)

15 mars 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Go out doors Gloucester

Spoke to a member of staff about being a member. She was very polite and explained very well. Her name was Kia and it was a pleasure of shopping there. Will definitely go back again

12 mars 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from all staff

Excellent service from all staff. In particular Jack who helped our son with choosing size 13 walking boots. Very knowledgeable and not pushy.

7 mars 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Mat helped me

Mat helped me finding some new replacement boots. He was polite, competent and patient. What more could you need?

26 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant customer service

We took our son to look at the down hill mountain bikes. Alex helped us, and was extremely knowledgeable, helpful and brilliant with our son. His customer service was impeccable and we very much appreciated his time, patience ABs expertise. Thank you Alex! We will definitely use Go Outdoors again!

28 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly and helpful

Went to get some new walking boots, and needed a bit of advice. Freddie was very knowledgeable and offered good advice without being pushy. Would definitely recommend visiting if you're in need of some new boots.

28 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff - Kia served us and she could not have been more helpful!
Store was very well equipped with everything we needed - thank you!

28 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kia provided exceptional assistance in…

Kia provided exceptional assistance in locating the appropriate product I was seeking, and also informed me about their current offers. The customer service was outstanding, and I would wholeheartedly endorse their services.

28 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

returned an online purchase to store…

I returned an online purchase to store and whilst there was mixed opinions as to whether the store would allow me to do this, Kia ( the lady on the til) was extremely helpful and put herself out to facilitate my return. Many thanks

20 février 2026
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

Keir and Ellie were both exceptionally helpful. Keir's help in selecting good walking boots was very useful. I'd highly recommend this store based on the staff there.

22 novembre 2025
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service and good prices

Great service and good prices. Recommended

18 février 2026
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience

Great experience. Staff were excellent and knowledgable. Kia and Ryan went out of their way to sort me out with the kit I wanted.

24 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing customer service

We went to this store to our hade and electric bike. When we arrived the bike tech had already finished for the day meaning we wouldn't be able to take the bike home that day. Matt was brilliant at helping us to make a decision on a bike. He was very patient as we struggled to chose which bike to buy. Matt went above and beyond to call the Bristol store and get a bike check done on the same bike we wanted to buy. We drove to the Bristol store, as it was on our way home, and low and behold the bike had been checked over and was ready to collect. Thank you to Matt and the team for their amazing customer service

22 février 2026
Avis spontané
Logo de GO Outdoors - Gloucester

Réponse de GO Outdoors - Gloucester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

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