GO Outdoors - Grimsby (Express) Avis 

216
TrustScore 5 sur 5

4,9

22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been visiting this store for the last 11 years and the staff are just top class. On my last visit, I was served by Carol who has always been extremely knowledgeable and helpful with any qu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Grimsby (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • 22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

216 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(216)

35 367 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service ,friendly and helpful

Great service ,friendly and helpful. Nothing g too much trouble.

Faye and Heather :-) thank you

1 mai 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant customer service today from…

Brilliant customer service today from the girls in the Grimsby branch. Carol & Anna. They helped me de stress and find the bits I needed for my son within budget. Thanks again guys

29 avril 2026
Avis spontané
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Réponse de GO Outdoors - Grimsby (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Merrell new range Walking trainers

I have been looking for some new trainers for my holiday to Turkey . I went into store today as Heather had told me Merrell had some new designs out . Saw the new blue and black ones and bought them . They are both comfortable and sturdy.

24 avril 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent all round experience will…

Excellent all round experience will definitely shop there again

20 avril 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Faye was very helpful and friendly

13 avril 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Carol was friendly and knowledgeable

Carol was friendly, knowledgeable and was very happy to help. She advised me to join the go outdoors club, which offers large discounts on certain purchases.
When I realised the fit wasn't quite right, I called and asked if it was possible to save a particular boot in a couple of sizes for me to try the next day and they agreed with no hesitation. I returned the original pair and received a partial refund. I would definitely recommend Go Outdoors Grimsby

15 avril 2026
Avis spontané
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Réponse de GO Outdoors - Grimsby (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service as always

Heather & the team gave great service and advice as always 👍

1 avril 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Personal Knowledgeable Service

Knowledgeable and helpful staff that made kitting out my son for his DoE award stress free, efficient and good value for money

14 mars 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Are online purchases packaged?…

Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose and unpackaged, as if just stock pulled off the wall display.

10 mars 2026
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rachel oh my god

Rachel oh my god . Firstly well priced clothing But the Staff at the great grimsby branch, so helpful so knowledgeable and friendly. I know i was spending money but Rachel who served me was brilliant friendly funny helpful and welcoming. I have not been served , I feel like I've made a friend

7 mars 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Superb service , very knowledgeable, very happy.

Went to the Grimsby store to purchase Merrell walking trainers , MOAB 3 Gore Tex as I have had 2 previous pairs.
We were served by the most helpful assistant Carol , who heads lots of knowledge and after trying a few pairs on , settled for the Merrell Accentor 3 Gore Tex , so comfy , a really great fit and at a very good promotion price .
Carol certainly knew her product and couldn’t have been more helpful , a delight to be served by her .

6 mars 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful

11 février 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service and friendly staff.

Excellent service and friendly staff.
Disappointed ramblers discount ended.

27 février 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Quick

Quick, advice and friendly service. Great products and price

4 février 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I would like to thank Faye.

I would like to thank Faye for helping me pick some walking shoes.
I was going to get a cheaper pair which wasn't waterproof but with fayes advice bought a better waterproof pair.
When i shop here i always find the staff helpful and attentive and they always get me the best products and deals.
Thank you Grimsby Go Outdoors team i will be back soon.

9 février 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great staff.

The wife & I popped into Go Outdoors Grimsby for a browse, and due to the friendly, helpful & knowledgeable staff members Heather & Carol we ended up spending £84. Makes such a difference having happy people serving rather than miserable, unhelpful ones.

6 février 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I went into the Grimsby Go Outdoors yesterday…

I went into the Grimsby Go Outdoors store yesterday to buy a pair of trousers as always Heather and Co was very friendly and patient with me helping me find the right pair. Sorry I can't remember the lads name who assisted me but 5***** to him for all his help yesterday! Thankyou.

3 février 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

New shoes who dis

Faye in the Grimsby store helped me find some lovely hiking trainers for my trip in Feb, really patient and knowledgeable!

1 février 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Grimsby Store A+++

Rachel in the Grimsby store helped us well and advised us on the purchase of a new Rab parka for my wife. In fairness we have never had anything other than first class service in the GY store. Nothing is ever too much trouble and the staff there go above and beyond and give advice and recommendations based on personal experience.

28 janvier 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The service given today by Rachel was…

The service given today by Rachel was amazing, she’s really helpful and in depth with ensuring you get the best equipment for your adventure. I would encourage people to go to that store with the service provided today. I look forward to returning.

24 janvier 2026
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

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