The staff were both informative, knowledgeable, helpful and friendly. One in particular Ben stood out amongst the staff that we encountered. He recognised that our membership was due to expire with... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Lisez les avis des autres
My discount card kept being flagged as out of date when in fact I had renewed it earlier this year. Maggie discovered that this was because it was a very old card and immediately issued me with a new... Voir plus
L'entreprise a répondu
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Voir plus
L'entreprise a répondu
Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- aussi dans
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Huddersfield
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Royaume-Uni
4,9
Excellent
566 avis
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Excellent customer service
Excellent customer service especially in the walking boot section. Jake was extremely efficient, professional and friendly. Bought a lovely pair of walking sandals.
2 juin 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
New walking shoes
Great service today from Jake. Needed new walking shoes after my second pair of Hi Tec did exactly as first pair did after 18 months summer wear only and leaked water. Water came up from soles and I ended up with extremely wet feet after a walk around a town. . Soles on that particular shoe aren't very thick and perhaps this needs highlighting back to Hi Tec. Jake was very good at finding a walking shoe that was much sturdier on the sole and in fact I bought two pairs of walking shoes.
2 juin 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Good selection of outdoor kit
Good selection of outdoor kit at reasonable prices . Staff always seem helpful , today served by Kyja who was really friendly and helpful .
1 juin 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
A really enjoyable experience
A really enjoyable experience. The staff I spoke to were very helpful and professional. Unfortunately there was a member of staff I spoke to within the store that was really nice to deal with but I never got his name. Maggie on checkout was really helpful with setting up our membership.
2 juin 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Fantastic customer service - will return 👍
Fantastic advice on Solomon footwear by Micheal, exactly the kind of help you need when looking to spend a decent amount of money.
Also excellent customer service at the till and understanding by the lovely lady completed a extremely pleasant visit.
31 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Had a great experience
Had a great experience at Huddersfield Go outdoors. Kim's service was top-notch. Friendly, informative and helpfuly. An asset to your team.
Also worth a mention Kyja and Becca, service with a smile.
29 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Nick f & Kyja was very helpful very…
Nick f & Kyja was very helpful very recently purchased the eco fuego fire pit from another store and wanted to change it to the smaller one which I love the firepit and highly recommend , both was very helpful exchanging and bringing the bigger one in for me thank you Nick .
22 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Very quick and easy with our order…
Very quick and easy with our order online then picked up in the store
15 mai 2026
Réponse de GO Outdoors - Huddersfield
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Chaise was very helpful and polite
Chaise was very helpful and polite. Helped find prices and advise on products.
28 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staff found us something in the back…
Staff found us something in the back room that wasn't on the shelf
27 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Really good service from Chase helped…
Really good service from Chase helped me and my son pick some really good items for his Duke of Edinburgh Award, then at the till Kyja was super friendly and very pleasant, both a credit to Go Outdoors.
26 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Will visit again
Chaise went above and beyond to help me find my dream bag, super friendly lad and gave some awesome hiking recommendations, thanks!
26 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
The store was out of stock but Chase…
The store was out of stock but Chase was very helpful.
26 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Efficient and helpful staff
19 mai 2026
Réponse de GO Outdoors - Huddersfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Thistle.
Thistle (staff member) was great. She was very knowledgeable about the products and was able to offer multiple choices based on my needs. She was also able to help me lace the walking boots properly in order to better support my ankles and feet inc showing alternative ways to lace shoulder any problems arise. She was very polite and attentive to my needs. Overall a very positive experience, would highly recommend
23 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
After initially struggling to get my…
After initially struggling to get my membership to work for online shopping, I found it difficult to speak to customer support, but when I did the problem was sorted straightaway and the discount on line was great, it was also delivered early
15 mai 2026
Réponse de GO Outdoors - Huddersfield
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Stuart was such a big help tonight
Stuart was such a big help tonight. Thank you
22 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Fantastic people (Michael and Jacob)
Fantastic people (Michael and Jacob) - full recommend lithe place and customer service.
22 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very friendly both the greeting and…helpful
Very friendly both the greeting and helpful when questioning where items were on displayed Rebecca looked after fitting and fetched different sizes Maggie was here friendly and helpful as greeted with smile highly recommend this store
20 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Jake was extremely helpful and…
Jake was extremely helpful and attentive. Customer service 💯 % helping me choose the right tent, sleeping bag, pillow, sleeping mat. Thank you. What?
19 mai 2026
Avis spontané
Réponse de GO Outdoors - Huddersfield
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
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