The staff were both informative, knowledgeable, helpful and friendly. One in particular Ben stood out amongst the staff that we encountered. He recognised that our membership was due to expire with... Voir plus
L'entreprise a répondu
Leeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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The staff were both informative, knowledgeable, helpful and friendly. One in particular Ben stood out amongst the staff that we encountered. He recognised that our membership was due to expire with... Voir plus
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My discount card kept being flagged as out of date when in fact I had renewed it earlier this year. Maggie discovered that this was because it was a very old card and immediately issued me with a new... Voir plus
L'entreprise a répondu
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Voir plus
L'entreprise a répondu
Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Voir plus
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Écrit par l'entreprise

Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Royaume-Uni
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Good personal service.Kyja and Nick were helpful.

Réponse de GO Outdoors - Huddersfield
Abigail & Jake were very helpful with advice.
Abigail made sure was happy with purchase and had a friendly helpful attitude to her customer service.
Both a credit to the company.

Réponse de GO Outdoors - Huddersfield
Ordered a jacket for granddaughter to collect in store.wrong colour sent so end up with pink instead of grey.Was a good price so decided to keep the pink one but disappointed that a mistake as obvious as this could happen.

Réponse de GO Outdoors - Huddersfield
Stuart and Kyja both went out of their way to help with a purchase! Excellent customer service 👏

Réponse de GO Outdoors - Huddersfield
Unfortunately I had to return some boots that were faulty but the help received was exceptional.
Jacob helped me choose the boots as my originals were no longer available. Thistle handled the exchange and both were parties very pleasant and knowledgeable.
Thanks ☺️

Réponse de GO Outdoors - Huddersfield
Kyja, was very helpful with our purchase! Friendly and happy in her work...

Réponse de GO Outdoors - Huddersfield
I was somewhat in the dark while purchasing a new sleeping bag. The choices were abundant.I went to ask for assistance and on my return to the camping section, Sophie was already there and assisted me.she was very knowledgeable and polite. I was extremely happy with the choice I made due to her guidance. I then went to pay at the till and Kjya informed me of a promotion and helped me set up a new card and was very polite.
It was a very pleasant expexperience visiting the new store and I will definitely be recommending it to my family and friends. 5 stars definitely ✨️

Réponse de GO Outdoors - Huddersfield
Helpful staff - Becca and Kyja. Another male staff made the checkout at the tills easy - i think he's the manager.
Pleasant experience and neatly packed shelves.

Réponse de GO Outdoors - Huddersfield
Maggie, the store assistant at Go Outdoors Leeds Road Huddersfield was brilliant, nothing was too much trouble. She was so helpful and cheerful with it.

Réponse de GO Outdoors - Huddersfield
My husband and I visited Go Outdoors on the Leeds Road in the quest to find walking boots. We both struggle to find suitable footwear due to problematic feet!! We were assisted in our search by the amazing Becki C in the footwear department. She went above and beyond to help us find comfortable shoes. Despite us having to try on loads of different styles and sizes, Becki remained patient, professional, friendly and extremely helpful. We came away feeling very happy with the service we’d received from Becki. Keep up the awesome work Becki - you do an excellent job of work ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Réponse de GO Outdoors - Huddersfield
Kimberley was super helpful, more than willing to help us find the right things and getting us different sizes to try, Thank you!

Réponse de GO Outdoors - Huddersfield
Jake in the men's shoe section was very helpful, patient and diligent in finding the right fit of trainer for me.
Kyja at the pay station was efficient, helpful and friendly.

Réponse de GO Outdoors - Huddersfield
Firstly, the shop itself is great. Loads of stock, plenty of light and space.
I went back for a refund on an item, and was dealt with very quickly and efficiently by Kyja. She was very pleasant and helpful, and sorted the refund with no fuss. Customer service as it should be. Thanks, Kyja.

Réponse de GO Outdoors - Huddersfield
We were helped my a lovely member of staff today, who, despite putting out hangers stopped to make sure we had what we needed.
Offered to help but wasn’t over bearing and when we wandered off to try on clothes, appeared, to unlock the changing room. Thank you Thistle for your help and to the two other members of staff we dealt with who were equally as professional and cheerful.

Réponse de GO Outdoors - Huddersfield
We were looking for a tent which was out of stock but Nik was very helpful and packed up the one on display for us, he even gave us a discount and found some extra pegs.

Réponse de GO Outdoors - Huddersfield
We were served by Sophie in the footwear department, who was very professional, efficient and was very helpful throughout our visit to the Huddersfield store.

Réponse de GO Outdoors - Huddersfield
Kyja was extremely helpful and friendly

Réponse de GO Outdoors - Huddersfield
Michael helped me to buy new walking boots ahead of starting a new job that involves some serious trekking! I really appreciated his expertise and guidance, helping me to make a decision with confidence.

Réponse de GO Outdoors - Huddersfield
Micheal helped me to buy a pair of walking boots. He was very knowledgeable about the products and happy to spent time with me to make sure I bought the right pair. He shared many useful tips from, sock type to lacing the boots differently to overcome any small niggle. Highly recommend this shop based on the service I received here.

Réponse de GO Outdoors - Huddersfield
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