Lots of variety, including access to baits my local doesn’t stock. Staff were happy and helpful when I needed price checks. Matthew on tills was lovely, got me sorted when I wasn’t 100% on the address... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Myself and my mate were there for quite a while we were a bit unsure but we’re never bothered once. Got to the tills and payed and realised I’d forgotten a couple extra small items so Matthew let us k... Voir plus
L'entreprise a répondu
I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely help... Voir plus
L'entreprise a répondu
Got exactly what we needed, Matthew behind the till was very helpful and went above and beyond in explaining about the loyalty card. Will definitely return to this store because of this experience.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Hull
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Clough Road Retail Park, Clough, HU6 7PT, Hull, Royaume-Uni
- 01482 429679
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Matthew was quick and good
Matthew was quick and good. Signed me up for a membership card as well.
18 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
We went in to find some hiking shoes…
We went in to find some hiking shoes and were contemplating which to choose and eve was great in helping us pick the right ones for us ,very good staff member
17 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
John was so helpful!
John was so helpful! We couldnt get the deluxe emperor bundle deal to work online but when we came in store John was amazing. He took us straight to the area we needed to be and when the 5m tarp wasn't there he checked another area of the store before checking on a tablet and finding out there were some in the stock room and bring one out for us to complete the set. Excellent customer services. Would shop in-store over online always in future!
17 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
helpful and friendly staff
30 juin 2026
Réponse de GO Outdoors - Hull
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lewis was a great help
17 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Good experience would come again
17 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Staff were really friendly and…
Staff were really friendly and efficient always love coming to this particular store staff always happy to help !
17 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Liam and the store staff were very…
Liam and the store staff were very helpful and organiser the cycle PDI for us within a few days of purchase.
Thanks to all we have a very happy 16 year old grandson
14 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Just popped into Hull store
Just popped into Hull store, unfortunately they didn't have the tent I wanted. But the assistant Carrie was so helpful pointed us in the right direction and rang the York store for us. Great service
14 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
5 Stars in the bike department
5 Stars – Great service and a brilliant bikeBought my new Polygon Xtrada 5 from Go Outdoors and had a cracking experience from start to finish. Liam looked after me throughout — knowledgeable, patient, and clearly passionate about bikes. He made sure the setup was spot‑on and answered every question without any fuss. The Xtrada 5 rides beautifully and feels like real value for money. Top service and a top bike. Would happily recommend Go Outdoors and Liam to anyone looking for a new ride.
14 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
A great shop!!
The lovely Eve went to search for shoes and boots for me as soon as I asked her. She came back with what I asked for and some alternatives. Nothing was too much trouble for her. Eve has only been at the store 2 weeks and is already a credit to the company. There definitely should be more people like her so thank you so much for making my shopping so easy!! I purchased 2 pairs of walking boots and at a great price! Would definitely recommend this store as the lady at the till was very pleasant too.
14 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I had a great experience in store
I had a great experience in store, also excited to pick up my first bike. Also the staff member ( Jack ) was very helpful and checked the safe conditions of the bike! We need more people like him! Thx
13 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Pleasantly helpful and efficient staff…
Pleasantly helpful and efficient staff made the click & collect of a large item (roof-box) quick and easy.
6 juillet 2026
Réponse de GO Outdoors - Hull
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Kylie was very helpful on me buying a…
Kylie was very helpful on me buying a water bottle! Friendly. And then leonie helped me on the till...great customer service on a hot Sunday afternoon!
12 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We were served this afternoon by…
We were served this afternoon by Carrie. She was lovely to talk to and helped me find my membership through the system as I’d forgotten my card. Thank you for your service Carrie! X
11 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Hull
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Served by Carrie
Served by Carrie. Swapped a t-shirt over, really easy even though I didn’t have my receipt as it was all logged on my Go Outdoors membership card. Thank you ☺️
11 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Eve was really professional and…
Eve was really professional and extremely helpful. Thank you Eve
11 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Service was great and Lewis helped us…
Service was great and Lewis helped us with everything we needed.
11 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The customer service guy on the other…
The customer service guy on the other end of the phone was very lovely and helpful In getting me a refund for an order that didn't arrive on time for me. He made my experience very easy and stress free and put me at ease considering I was very nervous and stressed about calling about the situation. He is a real asset to your company.
11 juillet 2026
Avis spontané
Réponse de GO Outdoors - Hull
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.