Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... Voir plus
L'entreprise a répondu
Attended the store to return an item and collect something ordered online. No staff at the collection point, then had to wait for them to log on. Upon returning the other item, there was very little... Voir plus
L'entreprise a répondu
I went to buy a few items in preparation for a trip I'm taking shortly. All of the items were in stock. On buying the items, I had a couple of problems, Meena guided me through and sorted the proble... Voir plus
L'entreprise a répondu
Dave in Loughborough store could not have been more helpful and friendly. We were looking for internal windsceen covers and he came out to van with us to try for size before buying. Saved a lot of ha... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Écrit par l'entreprise

Bishop Meadow Road, LE11 5RE, Loughbrough, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was looking at footwear not knowing where to start.....I was approached by a very helpful cheerful assistant, who helped me select a pair of boots. The check out experience was easy and happy too. Many thanks Go Outdoors.

Réponse de GO Outdoors - Loughborough
Dave in Loughborough store could not have been more helpful and friendly. We were looking for internal windsceen covers and he came out to van with us to try for size before buying. Saved a lot of hassle buying and then returning as wrong size. Delighted with product and look forward to using them. We'll done Dave

Réponse de GO Outdoors - Loughborough
The cropped trousers I wanted were not in stock at my local store so I did click and collect and it was an excellent experience throughout. I didn't have too long a wait until collection and it all went smoothly. Staff are always friendly and helpful at Go Outdoors. Products are good quality and value. That's why I buy most of my new clothes there now, including the nice shirt that I saw when collecting my trousers! Thank you.

Réponse de GO Outdoors - Loughborough
Really great help from Emily and John who went over and above what I expected. Really appreciate it - thanks guys x

Réponse de GO Outdoors - Loughborough

Réponse de GO Outdoors - Loughborough
Good service from Josh at the store. Helped me to carry a large tent to my car and sorted out an issue I had with it quickly and without fuss. Thank you

Réponse de GO Outdoors - Loughborough
I’ve been to this store a few times over the years, but it appears that there seems to be a lack of staff on the floor.
We went in there to get footwear for my son and finding a member of staff was a challenge with me marching around the store until I eventually found one.

Réponse de GO Outdoors - Loughborough
Friendly staff who dealt very quickly with a return/swap. Great service. Good price for members too.

Réponse de GO Outdoors - Loughborough
I ordered two camping/beach chairs online at a very good sale price. They were delivered to me within the week by evri at a reasonable charge.
The chairs are great, lovely and comfy. Though slightly heavier than I hoped, they can easily be transported over the shoulder in the bags provided. All-in-all, I'm very happy with the purchase.

Réponse de GO Outdoors - Loughborough
Amazing service. Really friendly and helpful staff. Luke was even polite enough to laugh at my rubbish jokes.
Thanks very much Go Outdoors Loughborough.

Réponse de GO Outdoors - Loughborough
The staff at Loughborough branch are brilliant, knowledgeable, patient, professional and very warm and friendly.
They gave us lots of detailed information and gave us time to discuss our options.
Once we had decided, we paid and they took our purchase to the car and even loaded it for us.
If only all businesses had such dedicated staff the world would be a much better place. Thank you.

Réponse de GO Outdoors - Loughborough
Really good selection good service can’t be faulted, keep up the good work 👍🏻

Réponse de GO Outdoors - Loughborough
Great shop. Always a good variety of stock.
Friendly and knowledgeable staff (especially Emily and Kasey) Also, my dog loves to go and is made to feel welcome.

Réponse de GO Outdoors - Loughborough
Emily was amazing!
We had a right nightmare with a gift card and had to call the main office to sort it out.
Emily was so patient and professional as we took up quite a lot of time, but she sorted us out brilliantly!
When talking to my Mum and Dad, they also said they have had brilliant service from Emily, and they think she should be the manager! Thanks Emily you were EPIC!

Réponse de GO Outdoors - Loughborough

Réponse de GO Outdoors - Loughborough
Fantastic reductions in this very genuine sale. Served by Emily who guided us with issuing an up to date loyalty card for the store. Very friendly, professional and knowledgeable. Bought 3 items.

Réponse de GO Outdoors - Loughborough
Dale was extremely helpful and provided excellent customer service throughout. The bike department has always been great at this store, with knowledgeable staff who are happy to help. Another positive experience.

Réponse de GO Outdoors - Loughborough
Order arrived quickly. No problem returning one of the items. Dealt with swiftly.
It's a nice big store with almost everything you could possibly want to enjoy your outdoor fun, camping, fishing, hiking, swimming etc.

Réponse de GO Outdoors - Loughborough
We were served by Henry. We had a bunch of questions for him regarding hiking and camping, which he was more than qualified to answer. Incredibly patient, polite, and helpful. Thank you, Henry
The G.O.A.T

Réponse de GO Outdoors - Loughborough
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.