Took my husband to try on some hiking shoes (@Ancoats) for his first ever mixed terrain hike abroad explaining that there was the multi terrain ramp he could use to test the shoes as he has issues w... Voir plus
L'entreprise a répondu
Urban Exchange, Upper Ancoats, M4 6DE Manchester, GB
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Took my husband to try on some hiking shoes (@Ancoats) for his first ever mixed terrain hike abroad explaining that there was the multi terrain ramp he could use to test the shoes as he has issues w... Voir plus
L'entreprise a répondu
Searching for a new pair of Hiking Boots was always going to be a difficult process for me. Thankfully Ian was on hand and made the experience a lot easier. Not only did he demonstrate an excellent kn... Voir plus
L'entreprise a répondu
Huge store in Ancoats with free parking and a great display of tents. All staff very helpful especially Will and Lina and also the store manager who were very patient and happy to help me when I had... Voir plus
L'entreprise a répondu
Visited Ancoats store rather than looking online to buy new hiking boots. Was given excellent advice and happy with my purchase, but disappointed there wasn't a ramp anymore to check the fit on a gra... Voir plus
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Écrit par l'entreprise
Écrit par l'entreprise

Urban Exchange, Upper Ancoats, M4 6DE, Manchester, Royaume-Uni
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Very helpful and friendly staff despite the hot weather, which did affect 'some' shoppers....
Shout out to Ian & Meg who fetched & carried over ten pair of boots / walking shoes whilst I completed a few laps of the store finally leaving with two pairs.
Customer service didn't stop there because Craig assisted me in price matching knocking a few quid off my bill too.
Great effort; thank you for your help on a hot day 😀

Réponse de GO Outdoors - Manchester
This particular branch was fantastic. Anything you need for your camping needs, you can find there. With a spectacular range of Tents, equipment, clothing and furniture. It is well worth buying the £5.00 membership to get exclusive discounts off your items. At this branch, the staff are extremely helpful and knowledgeable about their products. I wanted to give a special mention to Dylan (One of the floor staff) and Deacon (On the Tills), for their exemplary service and their help with setting us up on said membership and for helping us find and veiw the products that we were looking for. Also earlier today we bought a new tent, Dylan was on that shift, we had trouble getting out with our trolley of goods since the lift was out of order. But Dylan and another one of his colleagues helped us to carry our items to our car. Dylan, Deacon and the other colleague are to be commended for their customer service. All in all, a fantastic camping shop.

Réponse de GO Outdoors - Manchester
Excellent customer service from Harry who guided me around the tent section giving brilliant service which resulted in my buying a tent sleeping bags and few other bits as a first time buyer! Lawrence on the tills was brilliant as well helping me sign up for my club member very friendly guy. As I went to the lift it was broken which wasn’t ideal and the store was hot as well which resulted in the lift being broken I believe. A man called Carl came over and helped me down the stairs with my products and loaded into my car all round customer service 100% and will be back for more products soon
Thank you
Lee

Réponse de GO Outdoors - Manchester
Excellent service from Craig and the helpful lady near the shoe section who was very knowledgeable about hiking boots

Réponse de GO Outdoors - Manchester
Amina was very helpful in my search for more Cragghopper long-sleeved shirts. Her search of the storeroom failed to reveal further stock.
However full marks for trying.
The staff here are invariable very pleasant.

Réponse de GO Outdoors - Manchester
Craig was Very polite , helped in every way he could . Asked if I needed help carrying my purchase

Réponse de GO Outdoors - Manchester
Dealt with a great guy at ancoats called karl very helpful and really friendly great bunch of guys top place to go

Réponse de GO Outdoors - Manchester
Fantastic costume service from Craig. Thank you for helping me 👍

Réponse de GO Outdoors - Manchester

Réponse de GO Outdoors - Manchester
Go Outdoors are always so helpful and the staff go out of their way to make sure you have everything you need! Always prefer here to some of the other competitor stores - and the discount card is always brilliant for deals

Réponse de GO Outdoors - Manchester
I asked a member of staff Craig for some advice and a product.
He had really good advice and knew exactly where anything I needed was.
Store is well laid out and easy to navigate.

Réponse de GO Outdoors - Manchester
I wanted to get into fishing but wasn’t to sure what I needed and where to start. I approached a member of staff called Karl who was more than happy to help, he made me feel at ease going through what I needed without breaking the bank! Really top customer from Karl and really showed his knowledge thanks again mate!

Réponse de GO Outdoors - Manchester
Good visit to Go Outdoors Manchester. Paul was very helpful and served my husband well as he looked for sandals. Once chosen, Paul took the sandals to the checkout so that we didn’t have to carry them around. When I got to the checkout, Craig was ready with the sandals and the purchase was made quickly.
Both Paul and Craig were very friendly and they made this visit a delight.

Réponse de GO Outdoors - Manchester
I was helped by Dylan to get a complete fishing setup and he give me a lot time and he’s knowledgeable about every aspect thank you will shop with him again

Réponse de GO Outdoors - Manchester
I visited Go Outdoors looking for a tent and received absolutely excellent customer service from Jo. He went above and beyond to help me find the right tent, and nothing was too much trouble. Jo was very knowledgeable, polite, patient, and took the time to answer all my questions. He even helped carry my purchase to the car, which was really appreciated. A real credit to the store — thank you Jo!

Réponse de GO Outdoors - Manchester
Joe in the store was extremely helpful, great customer service!

Réponse de GO Outdoors - Manchester
Visited the store today to browse for outdoor summer outfits. Wide choices of outdoor wears, nice collection. Got served very well by two enthusiastic staff members (Deacon and Leanne). Deacon provided with excellent customer service helping with getting membership card done. Thank you. 😊

Réponse de GO Outdoors - Manchester
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