GO Outdoors - Poole Avis 

2 853
TrustScore 5 sur 5

4,8

Pitwines Retail Park, Pitwines Road, BH15 1XU Poole, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited Go Outdoors Poole today to look for a hillwalking raincoat, a pair of good quality boots, and a rucksack. I was able to buy all three items and was served by several helpful and knowledgeabl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the moment we entered the store to see if we could exchange a pair of walking boots for a larger size, Rebecca was extremely helpful telling us where in the store we needed to go. Peter sorted ou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service from Peter who was helping me to decide which walking boots were the best for me. I do a lot of hiking and got coming a hiking race next month. I needed a good pair of boots th... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was able to purchase a great rucksack for my forthcoming holiday trip, although unfortunately the walking shoes I was looking for were unavailable and out of stock in my size, as well as my alterna... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Poole

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Pitwines Retail Park, Pitwines Road, BH15 1XU, Poole, Royaume-Uni

  • 01202 013610

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(2 853)

35 496 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Harry gave great service helping me buy…

Harry gave great service helping me buy shoes and a tent. Great bloke. Top banana

29 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Been shopping around for decent walking…

Been shopping around for decent walking sandals - you go into this store and it is like a breath of fresh air. The choice is very good and the prices are sensible. Haleema was so patient and helpful. Certainly improved my day.

25 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant Service

We received expert advice from Peter on footwear resulting in the purchase of an excellent pair of walking boots. His manner, knowledge and anecdotes were particularly brilliant and great to meet such a professional. In addition, Quin advised us on various camping stove options and went the “extra mile”in determining our specific need in relation to our caravan. He was thoroughly knowledgeable and had an encyclopaedic grasp of his products without being overwhelming or over-selling. Yet another true professional. Well done GO Outdoors Poole - your staff are excellent!

24 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

New bike for granddaughter

New bike for granddaughter - top class service from Xavier ! Thankyou she loves it

24 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Saleswoman Haleeman was attentive

Saleswoman Haleeman was attentive, friendly and helpful and gave me good advice when I was buying walking boots.
Rebecca was also friendly and patient when serving me at the till.

21 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good selection of walking sandals

Good selection of walking sandals, very helpful lady, bought sandals for a very reasonable price.
the lady who serves me, Haleema, was knowledgeable and interested.

23 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Buying sandals in Go Outdoors

Whilst buying sandals in Go Outdoors, Poole branch yesterday I was impressed with the extensive range and competitive prices. The staff were most helpful in particular Haleema who I found very pleasant and attentive

22 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Top!

Top! Very helpfull (Rebecca), good material, good price, nice shop!

20 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Outstanding Service

I have given our visit on 12th and returning on the 13th of July, 5 stars. This is due to what we needed being in stock, but mainly to due to the helpfulness of the staff. Particularly the lady Rebecca on the till who served us. Nothing was too much and she went over and above trying to help us. Even directing us to the bus station and the buses as we were out of our area. Great store.

2 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We visited the store in Poole

We visited the store in Poole. Well laid out store with loads of stock. Friendly helpful staff and great prices.

18 juillet 2026
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I love Go Outdoors Poole

I love Go Outdoors Poole. They have a wonderful selection of everything you need for your outdoor life, and you get a discount card to get better prices.
The staff are very friendly, especially Haleema. I bought some boots for work and she was very friendly and helpful. We had a nice chat about walks, travel and trees and she made me feel very welcome and comfortable, even with my social anxieties. Thanks, Haleema.
Only one thing. I'd love to see some decent walking shoes in wide fit at store prices. I can try them on and get a good price. I understand the want may not be there though.

17 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rebecca in the shoes section of Poole…

Rebecca in the shoes section of Poole Go Outdoors was extremely friendly and helpful, and after a lengthy trying-on of several pairs of walking shoes and sandals I happily made a couple of purchases, thanks in no small part to her assistance and patience. Likewise other assistants in the store that I've now been using for several years to buy gear for my world bicycle tours, Yours Sincerely, Derrick Healey

17 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Andy Abbotts was superb serving us and…

Andy Abbotts was superb serving us and helping us decide on tents! Want to rate more on the custom service 11/10

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic customer service from Haleema…

Fantastic customer service from Haleema this morning who was tireless in helping me find the right walking shoes. Thank you for the time and excellent advice 👍

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service from Quinn…

Excellent customer service from Quinn today who went above and beyond to help us with our gas cooker regulator and hose. This has enabled us to eat tonight😂😂😂

17 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Superb Customer Service

Go Outdoors staff members Rebecca and Peter were exceptionally polite and helpful and I would not hesitate to return to shop at this store. Superb customer service, could not be more satisfied.

14 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

5 star sales assistant

I walked in, headed for the shoe section and was greeted by a lovely smile, later to find out it was Haleema. She was busy already, but still managed to advise me and serve me as well very graciously.
5 star

9 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent attention given by Haleena

15 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Today I came in looking for walking boots

Today I came in looking for walking boots and socks, for a 8km walk across Dartmoor. I had no idea what I was looking for or what I needed but Haleema, was very attentive and knowledgable and patient with me. She helped me choose the ideal shoe for me (after trying on 4 pairs) nothing was too big of a problem and she was so helpful. Thank you Haleema :)

15 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was welcomed into the store by till…

I was welcomed into the store by till staff who directed me to the sandals where i was served by Haleema who was helpful, lovely and smily and who helped me choose.
Exemplary!

14 juillet 2026
Avis spontané
Logo de GO Outdoors - Poole

Réponse de GO Outdoors - Poole

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

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