GO Outdoors - Skipton (Express) Avis 

244
•
TrustScore 5 sur 5

4,9

Coach Street 1, BD23 1LH Skipton, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience at this store. I came in to find a backpack and Miranda was very helpful and knowledgeable throughout the whole process, helping me make sure I found one that fit right and wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Skipton (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Coach Street 1, BD23 1LH, Skipton, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

244 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(244)

36 823 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thanks for helping me find a waterproof jacket!

I spent ages trying on waterproof jackets and eventually found the right one. The staff were very friendly and helpful, giving good advice to help me narrow down the choice and seemed to be speaking from personal experience of the outdoors. I paid £5 to join as a member and was really impressed with the prices I got as a result. Looking forward to going back next time I'm in Skipton!

15 mars 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Miranda was so helpful and lovely!

11 mars 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

good advice on insoles

Miranda gave good advice on insoles, and helpful on how to order/return them as they weren't in stock. Good range in store, but not size.

5 mars 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly staff

Chloe, Caitlin, Tia & Emily were all super helpful making sure I had everything I need for my travelling trip. They were all extremely kind and I’m super grateful to all of them. Thank you :) x

7 mars 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent Service

Went in to buy some new walking boots, the service Miranda delivered was excellent, lots of knowledge and got the boots I wanted, a very easy process.

5 mars 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service from Alison…

Excellent customer service from Alison on purchase of a new pair of walking boots.

23 février 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Knowledgeable staff member.

Visited today for some new hiking/trecking shoes. What a pleasant experience. Served by Caitlin B who was very pleasant, helpful and knowledgeable on the products avaliable, all with a smile.
After going through the relevant products one was selected. The same staff member then accompanied us to the coat department and was equally helpful in selecting the right coat and base layer to suit requirements.
All in all a great visit and will return when the need arises.

27 février 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful with the return i made

Very helpful with the return i made , quick to repay my original payment .
Very quick to re send my new purchase .

20 février 2026
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Well worth the visit to Go Outdoors Skipton to buy new walking shoes

Was browsing in the walking shoe/boot section couldn’t see what i wanted then Chloe came to help she found the shoes I had been interested in unfortunately they weren’t suitable but Chloe spent a lot of time with me finding shoes that were right for me thank you so much In conclusion I was very impressed with the shop and the staff who looked after me

18 février 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really good service

Alison was really helpful and a very lovely lady, will definitely be coming back!

16 février 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Received my order within two working…

Received my order within two working days.Brilliant.xx

6 février 2026
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Verry helpfully staff

Verry helpfull staff , didn't have the colour of walking shoes in store but spent time getting correct size fitting before I ordered on line.

6 février 2026
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great advice for novice walker

Having not purchased walking boots for some years I had some great advice from Miranda who was so patient and provided excellent knowledge in terms of answering my questions! I purchased HiTec summit walking boots along with bargain socks and boot cleaner! Pity Go Outdoors can't influence the weather, wind and cold I can deal with incessant rain is something else! 🤣

7 février 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Dry Robe

Staff were friendly, knowledgeable and helpful.
I was in a rush and tgey were really efficient too.
Product is lovely. Hope it does it’s job.

5 février 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

great discount on quality goods. Helpful staff.

great discount on quality goods

26 janvier 2026
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good quality outdoor wear at competitive prices.

Shopped in store for some RAB waterproof trousers and some gaiters. Members of staff were friendly and helpful, and prices competitive. Very pleased with my purchases and the overall shopping experience.

21 janvier 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

Miranda and Lizzie provided great service - were knowledgeable about the products and so very helpful thank you both.

11 janvier 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Miranda was great!

Needed some walking shoes at a good price. GO understood the assignment! Miranda was great, I got my shoes and we headed to Bolton Abbey. Great shoes, great service!

28 janvier 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful.

Very helpful.

27 janvier 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great shop assist, great purchases

I had a very helpful shop assistant, Miranda, who listened to what I was asking for; she was friendly, respectful of my space, was straight forward in her advice and left me me make my choices and decide what and whether I wanted to buy.

I bought exactly what I needed for my trip to Spain, including waterproof phone bag, secure wallet for bank cards, an appropriately sized rucksack (for flight luggage and holiday use) and mini-padlocks for security. I was delighted also to find a top-quality duvet jacket with pockets for passport, wallet, phone etc.. Thank you for your service, Miranda.
I'm travelling light AND fully equiped!

23 janvier 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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