GO Outdoors - Skipton (Express) Avis 

234
TrustScore 5 sur 5

4,9

Coach Street 1, BD23 1LH Skipton, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A few weeks ago my partner and I visited the Skipton store and were pleased to be looked after by Meranda. She went above and beyond to help us find our purchases and is a credit to the business. So... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Skipton (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Coach Street 1, BD23 1LH, Skipton, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(234)

35 238 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful in my choosing the right…

Very helpful in my choosing the right product

3 janvier 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Professional, caring, knowledgeable store colleagues.

We popped into the shop in the hope of finding a suitable pair of walking boots for my partner to prevent him completing another walk in his steel toe construction boots (🫣).
We had no idea what would be a good option and requested two different pairs from Alison who also recommended we try on a third pair, which my partner was instantly sold on after trying them on. Alison wasn’t trying to upsell as the boots were cheaper. Her main concern was that my partner had the best option for his requirements. We spent the following day walking for 3.5 hours and the boots were comfortable, didn’t rub or catch on their foot once, they are delighted with them and it’s all down to the care and professionalism of Alison. Thank you.

30 décembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Above and Beyond Help at Go Outdoors Skipton

We had an absolutely fantastic experience at Go Outdoors in Skipton, thanks to Caitlin. After a long day of hiking, my partner was having some trouble with his boots, and Caitlin was just amazing. She was incredibly patient, super friendly, and made the whole process fun, even letting us try on what felt like all the hiking boots in the store until we found the perfect fit. Thanks to her, we left the store really happy and comfortable. Highly recommend visiting this store if you’re in Skipton and need outdoor gear! Very friendly and welcoming.

3 janvier 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Miranda

Excellent service from Miranda. She listened to our needs and helped us select the perfect coat.

2 janvier 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, thanks!

2 janvier 2026
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent Customer Service

We called in to look at some new walking boots for my partner. A lady approached us and asked us if we were being looked after. We asked to see a few different pairs in the particular size and the lady, Miranda, went to get them. After trying on at least 4 pairs and needing other sizes to try, we settled on what we wanted. Pretty much a perfect transaction. The guy at the till was polite, upbeat and professional too so overall a great experience. Well done to Miranda and the helpful staff at Go Outdoors Skipton!

31 décembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful and great service for our…

Very helpful and great service for our new walking shoes purchase. Thanks Miranda 👍

31 décembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Miranda was excellent!

Miranda was extremely helpful when I was buying some new walking boots and socks. She's clearly very knowledgeable and strikes an excellent tone with customers.

17 décembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Miranda was brilliant in recommending…

Miranda was brilliant in recommending what to buy for our son who’s off travelling. Her knowledge of the products was outstanding - and she was just generally wonderful- really couldn’t have been more helpful.

5 décembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent friendly service

Excellent friendly service. Quality products

4 décembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful and well informed

Miranda was very helpful when I was selecting a head torch today. She answered my questions which enabled me to choose.

3 décembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, good advice and knowledgeable,friendly staff. Thank you Miranda and colleagues
Mary

19 novembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful

I was served by Miranda who was very helpful and knowledgeable. Came away with a new pair of hiking boots, new waterproof and some walking shoes, really happy with all of them. She took lots of time to make sure I had the right fit.

19 novembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

5 star customer service

Called in to purchase outdoor shoes. Good selection and I tried a lot on before purchasing some.
What was outstanding was the customer service.
Being greeted warmly by Jamie, then having the time without pressure to try on all the shoes. I felt listened to (about what my needs were) and received good advice and suggestions from Miranda.
I was also shown some socks (salomon slim with bottom padding) that I purchased)-these are the comfiest socks I own now!

14 novembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I visited Go out doors Skipton looking…

I visited Go out doors Skipton looking for a waterproof jacket. Unfortunately there was nothing in the colours I was looking for, but the assistant, Miranda was very helpful and tried her best to help me.

I would recommend this store.

12 novembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Extremely helpful snd pleasant staff…

Extremely helpful snd pleasant staff who first retrieved my membership number and then helped with choice of coats, many thanks 👍👍

12 novembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service on Sunday 9 November

Great service on Sunday 9 November
In Skipton store the customer service
was very good the two members of staff were friendly and helpful.

9 novembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Quick

Quick, efficient polite service.

7 novembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

My wife and I were in Go Outdoors…

My wife and I were in Go Outdoors Skipton this morning looking for waterproof trousers for me and boots for my wife. We were helped by Miranda who was able to point us in the right direction and give us appropriate advice. We always enjoy being looked after by friendly staff and were very happy with our purchases.

7 novembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Visited the skipton store to buy a new…

Visited the skipton store to buy a new down jacket. Alison who assisted me, was really helpful and well informed, she guided me in the right direct. Would highly recommend a visit if you are after good outdoor gear and staff who know their stuff.

4 novembre 2025
Avis spontané
Logo de GO Outdoors - Skipton (Express)

Réponse de GO Outdoors - Skipton (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

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