GO Outdoors - Taunton Avis 

Price matching, membership discount, blue light discount, what's not to like? A good range of products and sizes. I return to Go Outdoors Taunton for hiking footwear. After many years service Jonathan is my go to advisor, he now remembers me, remembers my preferences and updates me on new products I might be interested in. Polite, attentive, no rush, no pressure. His experience shines through.

Went for a pair of walking shoes. Jonathan was really helpful. Great service

Jonathan was very knowledgeable about his stock, and was able to provide a range of walking shoes to meet my needs. A great shopping experience.

Served by Jonathan who was friendly, helpful and knowledgeable. A good selection of women's walking shoes.

We had excellent customer service experience with Albie in Sales. He was very customer-focused, knowledgeable, and friendly throughout the process.

During the transaction, Harry V was efficient, professional, and helpful. Both made the experience smooth and enjoyable. Thank you!

Bought boots for a trip to Nepal with great advice from James. Everyone was really helpful and friendly. Lots of choice. Will be back.

Whilst looking for a pair of walking shoes, assistant Jonathan was very helpful and knowledgeable about the shoes. Have bought from this shop before and always been well treated.

I recently purchased the OEX roof tent from this store. The guy that I spoke to was so lovely and helpful with all my questions and concerns. Unfortunately there wasn’t any way of me transporting it back home other than it going straight onto my roof bars. Tim and James were very helpful (although not being able to help fit due to insurance policies) they were so patient and helpful with guidance towards myself, my partner and friend (3 females, who know nothing about cars or any sort of camping 🤣)
Will definitely travel the additional 57miles to shop in this store rather than my local. Both of these gentlemen are a credit to your team and deserve recognition.

Very helpful and friendly staff, always a pleasure, wish I was able to pop in more, I always recommend this branch

I visited the Taunton store on Sunday, which was very busy, to purchase a gas cylinder for my new pizza oven. I had no idea what I needed and Nathan H was incredibly patient and helpful, I even had to call my teens at home to get some of the information to ascertain I was buying the correct gas. Nathan helped me through and we had pizza’s for dinner as planned! He was very friendly and thorough and given that if I’d left with the wrong product it would be non refundable, he made sure that didn’t happen. Brilliant customer service, polite, insightful, patient and friendly Nathan- thank you!
The only thing I will say and this had nothing to do with Nathan - another member of staff, a young lady, was radioing getting agitated she was on the till and asking if he had finished his break, Nathan confirmed he hadn’t gone for break yet and was serving, she then questioned him about where he was, which he confirmed he was in aisles and was serving, she then moaned that she didn’t want to be stuck on the till. Nathan promptly turned the radio down so she didn’t interfere further. It was actually quite bullish and rather rude considering it’s over a radio and the customer can hear, she wasn’t speaking particularly kindly to him.
10/10 for Nathan but the young lady needs further training in her work and general attitude. Because of my experience with Nathan I am still giving 5 stars.

As always great for a quick shopping and easy with everything else. Jonathan was very helpful throughout while even answering all the questions that I had. Great location, got lots of parking outside the store.

The boots that I ordered were delivered speedily.

Normally have everything you need for camping looking a bit empty in the back of Taunton store but staff were very helpful 👍

Had a problem with a tent, Stu and Nikki sorted it immediately. Great service.

Jame’s was super helpful, fitted my daughters walking boots for DofE with great knowledge and couldn’t have asked for a better experience. Thankyou!

Easy process from purchase to collection. The item I purchased is very good too.

Everything you need for outdoor experiences.
I have been a customer since the early days. They just get better.
Big ups for Dan & the girl with the sore ankle.
Great attitudes...good service from both.

Have really struggled to find walking boots to fit as have arthritis in feet.Was helped by Jonathan in Taunton store, very knowledgeable, understood the problem, knew the products well and talked to me about the ones that were worth a try and the reasons why. Found a perfect pair. Service was exemplary! I incidentally I had previously been to another specialist shop local to me that always had a good reputation, however customer service and knowledge of products here was not a patch on what was provided by Jonathan. Give him a pay rise!

Ordering straight forward, swift delivery. Plus one item must've been out of stock and was refunded immediately.

Still not had confirmation that my order is ready. I had to phone Customer Services, wait for ages listening to various options until finally getting to speak to someone. Apparently my order is ready and a text sent to my phone. No it was not.
Now have to make another trip to Taunton. Not impressed