VERY BAD QUALITY! This set is not worth the money. After only 7 months the non-stick coating is bubbling and washing off. They will only honor a 30 day warranty. For reference, this set is used in a... Voir plus
L'entreprise a répondu
La note de cette entreprise n'est actuellement pas disponible en raison d'une violation de nos conditions d'utilisation.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
VERY BAD QUALITY! This set is not worth the money. After only 7 months the non-stick coating is bubbling and washing off. They will only honor a 30 day warranty. For reference, this set is used in a... Voir plus
L'entreprise a répondu
We ordered a bundle from Gourmetific. The order arrived within a few days and the quality was as good as expected. However, a griddlepan was missing. We wrote promtly (on a sunday evening) and recie... Voir plus
L'entreprise a répondu
I'm using most popular 11 pieces cookware set (black color) and I really love them! Because it has a detachable handle, I don't have any trouble finding space for it in my kitchen they're really usefu... Voir plus
L'entreprise a répondu
Please be aware that Gourmetific is selling bakeware without conforming with UK regulations for food safety. I requested documentation and this is the reply: "Following up on your request, our ma... Voir plus
Very fast response from them if there is any type of issue and hassle free at that ! Love the convenience of just taking the handle off and putting in fridge.

Réponse de Gourmetific
Excellent idea and product.
I bought a kitchen set for my boat in 2024 and I’ve bought a second one today, for home.
Recommended.

Réponse de Gourmetific
My family is so pleased and absolutely happy with our set. Any support that was needed due to an issue was promptly resolved by Sarah who is an amazing member of this team. We are not only beyond content with our purchase but look forward to adding to our collection in the future.

Réponse de Gourmetific
I love the soft colors. The product cooks evenly and the removable handles are great for my arthritic hands. Fast shipping, easy cleanup and storage. So happy I ordered 3 more sets for gifts.

Réponse de Gourmetific
Great saucepans. Easy to wash
Like the handle comes off. Great blue colour. Quick postage.

Réponse de Gourmetific
We we purchased our pots at after seeing it on social media of course you're always skeptical. But after getting them they were the bomb. The lightweight of these pots and plans are amazing he's cleaning them in the sink super easy picking them up off the stove Etc. Cooking with them are great as well even Heat throughout the pan if you don't have hot spots . The clamping handles are phenomenal we had a different brand and getting it off was a little more difficult these are very easy to use. We will be buying more to expand our set

Réponse de Gourmetific
DO NOT PURCHASE. My partner purchased the pans as we were drawn to the pretty colour. After only few uses the pans are horrifically discoloured and the stains are unable to be cleaned off. The bottom of the pans are are burnt to the extent they are now black. The pretty pale-blue colour is now covered in awful brown stains. We have contacted customer service, along with photos to no avail. I wish we had checked the reviews before purchasing, as this seems to be what happens with so many of them. ONCE AGAIN, DO NOT PURCHASE!!!

Réponse de Gourmetific
Product Quality Concerns, but Satisfactorily Resolved
I was initially very pleased with the appearance of the cream-coloured pan set. However, after only one use, both pans became discoloured — turning black on the inside and outside. Additionally, one pan and its holder became stained yellow after cooking curry.
I reached out to Gourmetific regarding the issue. Although the resolution process took some time and required multiple follow-ups, the customer service team ultimately provided a satisfactory outcome. I was offered the option of receiving a replacement set or a full refund. I opted for the refund, which has been processed successfully.
While the experience was not as smooth as I had hoped, I appreciate that the matter was eventually resolved in a fair and professional manner.

Réponse de Gourmetific
I bought one set anxious to see if they are as good as advertised, they were.
To my great surprise they were so I bought a second set so now I have one for my RV and one from my house

Réponse de Gourmetific
After confusion over delivery all was handled very well. Email response was quick. Cookware is 👍

Réponse de Gourmetific
I received my order, love them, but I would appreciate it if you could send me the link where I can buy the little separators to keep them safe while traveling. Thanks so much

Réponse de Gourmetific
From online ordering to delivery, the customer service was excellent. My cookware was delivered well before I expected them so I was delighted. they were carefully wrapped so as not to damage them, and I absolutely love them. I use them all the time and have removed 2 sets of pots and 4 fry pans from my cupboards, giving me so much more room. Im thinking about doing the same with some of my casserole dishes as the Goumetific ones are better and look beautiful.
I also purchased the utensil set and the container for keeping them in. Again I have cleaned out my utensil draw and have freed up space.

Réponse de Gourmetific
I love my gourmetic saucepan set. It’s so functional hob to oven to fridge with sealed lids. The pans can double as salad/serving bowls too. And the quality is great too. Great space saving with the removable handles. Also I have to mention the good customer service

Réponse de Gourmetific
I have ordered a full set here with so extra pans. I have been looking for pans for quite some time as I find it so difficult to decide which ones are best. As a mother of 3, I really wanted to get rid of the old pans which were not pfas and other chemicals free. I felt guilty every day I used them as they did have some scratches. I therefore emailed the customer service and was guaranteed that these are safe for use, if used in the right way ofcourse. Like any other pans from any other company, it’s important to use the pans as described so they stay in great condition. So it’s important not to use full heat and ‘play’ a little with the heat to find out what works best. The customer service was more than amazing! Great help, explaining and super fast reply. I have never seen such great customer service! I really love the fact that they take up so little space and you can also use them in the oven or store in the fridge with the lids. 10 out of 10 for me! Make sure you also change the utensils if they are not wood or silicone. I got rid of mine when I threw out the old pans. Knowing that I cook safe for my kids now, feels great! I love cooking and this set just makes it so much easier. Thanks Alyssa for your patience with all my questions :)) I know I was a little annoying there. But you took my worries away!

Réponse de Gourmetific
Ordering through your company has been a breath of fresh air. Fantastic customer service from the very start in answering all my questions and concerns on the shipment actually coming from China. But the order did arrive in a timely manner and the packing was very well done. And, best of all, the pans are fantastic.....lightweight...yet sturdy and well made, easy to use and cleanup was a breeze. A wonderful product and a great company to deal with.

Réponse de Gourmetific
I am very happy with my new pots and pans.
Love the color,removable handles are great !
Thank you Gourmetific🙏❤️

Réponse de Gourmetific
I had a broken handle and it was replaced without a problem. Very nice customer service.

Réponse de Gourmetific
Loving my new cookware, there was a minor problem with one handle not working, however it was resolved promptly

Réponse de Gourmetific
The customer service is great. They get back to you very quickly. I was kind of bummed that they would not replace a handle to my pot set that I dropped and broke.

Réponse de Gourmetific
The package that I got were missing screws. They sent me the screws with actually 2 extra knobs! Service was great! They were also very responsive with any email sent to them.

Réponse de Gourmetific
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.