www.GreatGardensOnline.com Avis 

500
•
TrustScore 3.5 sur 5

3,6

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased two Blenheim half barrells 61cm. Absolutely brilliant. Great quality, robust and look amazing. As for the price so much cheaper than my local garden centre. Very happy. Highly recommend.

Noté 1 sur 5 étoiles

I ordered 16 champagne berries for a wedding bouquet but due to a delay in them arriving, I had to go somewhere else. When they arrived I arranged the return through Evri. The parcel was dropped off o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with the expanding leaf trellis to add extra privacy and height to a fence. It came in one piece so I didn't have the hassle of trying to put it together which was a bonus. The price was... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great service, well packaged arbour, (I assume by gardens on line.) Delivery day was altered at last minute.(by courier) so bit annoyed. However delivery was straight forward, and the delivery m... Voir plus

À propos de l'entreprise

  1. Jardin
  2. aussi dans
  3. Jardinerie
  4. Magasin de mobilier de jardin

Écrit par l'entreprise

Garden Mall sell a large range of plants, garden furniture, and virtually everything else you could need for your garden. Very competively priced to give great value for money. We dispatch most goods within 24 hours and offer free delivery on orders over £50 *(conditions apply - see website).


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

500 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(500)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Returning items is an ordeal

Ordered the wrong size wellies, I informed almost straight away and no one got back to me until after they were dispatched. It was such an ordeal to return them. I had to request a refund online, wait for it to be approved, print out a piece of paper, like most people, I don’t have a printer, then send them back myself which cost over £5.. barely worth it, which I’d imagine is purposeful. Wouldn’t use again.

6 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Love my new Baskets!

Delighted with the quality and cost of my new baskets. They have made a big hit with all my neighbours. The speed of delivery was fantastic. Thank you so much!

5 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

My first order

My first order . Excellent . Arrived quickly . Fountain parts perfect just what was needed . Thank you

26 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Speedy and fab products

I have used them 3 times. Always fast and the products have just been exactly what I wanted. This was a bistro set where I had set up an email alert. The set was delivered 3 days after they notified me it was back in stock fab !

20 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

What an absolute joke this company is

What an absolute joke this company is!
One month later and I still don’t have what I ordered. Twice they claim they tried to deliver and both times someone was home and they never showed.
I would definitely NOT recommend buying anything from here as there delivery service is the worst I’ve ever came across.

10 juin 2021
Avis spontané
Logo de www.GreatGardensOnline.com

Réponse de www.GreatGardensOnline.com

Hi Kara,

I can see from your order that 2 attempts were made by our transport company to deliver this item but nobody was home at both time. As this item is so fragile, it is sent on a pallet and someone needs to be to receive the item. I can see that a safe place was requested but there was no safe place to leave the item and as such this item needs to be taken in by a person at the address. I'm sorry you weren't able to take the pallet in this time and a refund is being processed as you requested

Regards
Peter

Noté 1 sur 5 étoiles

Ultralight packaway chair - completely mis-represented on-line

Bought "Ultralight packaway chair" largely because it is clearly advertised as being "1kg - as light as a bag of sugar". However, it is NOT, and is in fact 1.45kg - and clearly stated as such on the packaging!!! I complained, was given a token £3 refund, but was told that the description would be amended - it has NOT been!! Disgusting that Garden Mall should mis-represent a product like this - and then not correct the problem. I will never use them again. Be warned.

5 juin 2021
Avis spontané
Logo de www.GreatGardensOnline.com

Réponse de www.GreatGardensOnline.com

Hi Paul,

I'm sorry that you had this issue we were originally told conflicting information from the supplier and this wasn't noticed at first. I apologise for that. I can see however that the listing has now been changed to reflect that https://www.greatgardensonline.com/garden-furniture/bistro-sets/ultralight-packaway-slate-grey-chair-/p1051258.html I can also see that you were offered £3 as a partial refund for the mistake and this was accepted, I'm sorry if you now don't think this is acceptable.

Noté 5 sur 5 étoiles

Very pleased

Great , easy to use website. Ordered garden arbour and matching planters. Competitive price and in stock for delivery. Arrived on time and extremely well packaged. Would order from your company again. Thank you

4 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Grosvenor awning

Can’t fault the service, quick delivery and good quality awning. Very easy to install with good quality fixings included. There are cheaper non branded ones out there but I would recommend these, as they feel they are built to last.

23 mai 2021
Avis spontané

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