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Grove Avis 

509
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a new mattress from Grove Bedding about 6 months ago. Its been great. The assistant at Grove was excellent - very knowledgeable, not at all pushy. We worked out 4 or 5 possibilities then I to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

David was a delight to speak to. We wanted two single beds and mattresses for our grandsons. He immediately understood our needs and showed is our best options at a good competitive price. The dea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were assisted in our choice of divan base & matrass by Emily Emily has a huge knowledge of the stock at Grove Bedding and soon guided us towards the best bed for our needs. At no time were we... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The bed arrived and Birlea was great - the delivery man managed to get the bed to the top floor! Only thing is the bed assembly ends up being compromised as not all the holes line up perfectly. Overa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de literie
  3. Magasin de meubles de chambre à coucher
  4. Magasin de meubles pour enfants
  5. Magasin de meubles
  6. Magasin de matelas

À propos de Grove

Écrit par l'entreprise

At Grove, we want to help people achieve their full potential using the power of sleep.


Our mission is to help people ‘Wake Up Ready’ by providing them with the knowledge and tools they need to get a good night’s sleep. We believe that getting enough quality sleep is essential for achieving success in all areas of life, and we are passionate about helping as many people as possible to wake up feeling refreshed and ready to take on the day.

To date, we have helped thousands of people improve their sleep, and we are constantly striving to reach and engage more people so that we can change even more lives. If you’re looking to wake up feeling your best, then check out our website and see how we can help you unlock the power of sleep.

Quality and value are important to us at Grove, that's why we offer a wide range of products at all prices, so as many people as possible will be able to find something. We've met with 100's of suppliers and tested 1000's of products, so we know what we're talking about when it comes to finding the best beds and mattresses.

We stock well-known brands like Hypnos, Harrison Spinks, Loren Williams, Highgrove, and Rest Assured, so you can be sure you're getting a quality product when you shop with us. Whether you're looking for luxury or something more budget-friendly, we're confident we have something for everyone.

#WakeUpReady

Coordonnées de contact

Unlock your best sleep yet.

Find your perfect bed and mattress in-store and online.

4,8

Excellent

TrustScore 5 sur 5

509 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,8

Tous les avis

(509)

163 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Good knowledge base of products.

Stephanie was very knowledgeable which helped when we were choosing our new mattress and base.
We were kept updated re delivery dates, although disappointed when bed delivered as made aware by delivery team that we hadn’t selected assembly option, which we weren’t made aware of in store.

22 avril 2026
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Réponse de Grove

Thank you for taking the time to share your feedback.

We’re so pleased that Stephanie was able to help you choose the right mattress and base, and that you felt well-informed throughout the delivery process. We’re sorry for the confusion around the assembly option, and we really appreciate you bringing this to our attention, as it helps us improve the experience for future customers.

Noté 5 sur 5 étoiles

Exceptional customer service

Exceptional customer service. Not via email or chat bots. Received a phone call to arrange best delivery options. Agreed on a delivery time rather than just a day. Delivered promptly in perfect condition. The delivery drivers were happy to carry the bed up two flights of stairs to my flat and offered to carry it into the bedroom. Was unfamiliar with this company but would definitely buy from them again.

14 avril 2026
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Réponse de Grove

Thank you for taking the time to leave us such a thoughtful review.

We’re so pleased to hear you had a great experience with both our customer service and delivery team. From arranging a delivery time that worked for you to making sure everything arrived safely, it’s lovely to know the service stood out and helped make your experience with Grove a positive one.

We really appreciate your support and hope you enjoy your new bed for years to come.

Noté 4 sur 5 étoiles

My only complaint would be when I…

My only complaint would be when I bought the unit, it was a item you could add straight to cart, said nothing about it being pre order or not currently in stock, in the end we had to wait just over 2 months to arrive, so the site could be more clearer about this. The unit itself though is really nice and exactly what we wanted

4 mai 2026
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Réponse de Grove

Thank you for your feedback, Scott.

We’re really pleased to hear you’re happy with the unit itself, although we’re sorry the stock status and lead time weren’t made clearer at the time of ordering. We completely understand how frustrating the delay must have been, and we appreciate you taking the time to highlight this so we can continue improving the experience for our customers.

Noté 5 sur 5 étoiles

nice bed frame.

delivered on time, not difficult to assemble, though an electric screwdriver speeds things up.

10 mai 2026
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Réponse de Grove

Thank you for the 5-star review, Mick.

We’re pleased to hear your bed frame arrived on time and was straightforward to assemble.

Noté 5 sur 5 étoiles

We received total attention from…

We received total attention from Khurram. We spent a long time till we found the mattress suitable for us and he was painstaking and very patient as we searched through the many possibilities. We have placed an order and await delivery in due course but to date we are totally satisfied with your service.

5 mai 2026
Avis spontané
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Réponse de Grove

Thank you for your kind review.

We’re so pleased to hear Khurram took the time to help you find the right mattress and made the process feel relaxed and comfortable throughout. We’ll be sure to pass your comments on to him, and we look forward to your delivery arriving soon .

Noté 5 sur 5 étoiles

Fabulous service from start to finish

Fabulous service from start to finish
Mattress is a dream!

4 mai 2026
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Réponse de Grove

Thank you for the fantastic review, Lisa.

We’re delighted to hear you had a great experience from start to finish — and even better to know you’re loving your new mattress.

Noté 5 sur 5 étoiles

Excellent price

Excellent price, excellent product, excellent and deliverly. I'm absolutely delighted,

4 mai 2026
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Réponse de Grove

Thank you for the 5-star review, William.

It’s great to hear you were happy with the price, product, and delivery service. We really appreciate your support and are so glad you’re delighted with your purchase.

Noté 5 sur 5 étoiles

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Delivery prompt and helpful. Very comfortable mattress

30 avril 2026
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Réponse de Grove

Thank you for taking the time to leave us a 5-star review, Carolyn.

We’re so pleased to hear you found the team helpful and knowledgeable, and that delivery went smoothly too. Most importantly, it’s lovely to know you’re enjoying your new mattress.

Noté 5 sur 5 étoiles

They listened

They took time to discuss our specific needs and what the best options might be. We were able to access their best prices for all the different elements of our order.

20 octobre 2025
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Réponse de Grove

Thank you for your review, Ruth.

We’re so pleased to hear the team took the time to understand your needs and help you find the best options for your order. Providing helpful, personal service is something we really value, so your feedback means a lot to us.

Noté 5 sur 5 étoiles

Really polite efficient company to deal…

Really polite efficient company to deal with. Product is first class, highly recommend them in every way

4 mai 2026
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Réponse de Grove

Thank you for sharing your feedback, Paul.

It’s great to hear you had such a positive experience with both our teams. We really appreciate the recommendation and are so pleased that everything lived up to expectations.

Noté 5 sur 5 étoiles

The advice was very good and I was able…

The advice was very good and I was able to try out the mattress.
Then the delivery was perfect and on time.
The product bed in a box is absolutely first class.
Thanks

24 avril 2026
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Réponse de Grove

Hi Russett, thank you for taking the time to leave us a 5-star review. We’re so pleased to hear that you found the advice helpful and that you were able to try the mattress before deciding.

Thank you again for choosing Grove Bedding.

Noté 5 sur 5 étoiles

Great from start to finish.Ordered,kept…

Great from start to finish.Ordered,kept informed and then delivered as requested

4 mai 2026
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Réponse de Grove

Hi Nick, thank you for your review. We’re really pleased to hear everything went smoothly from start to finish.

Thank you for choosing Grove Bedding.

Noté 4 sur 5 étoiles

The mattress was wonderful but customer service was rubbish.

Updating my experience. Grove bedding called today and apologised to me. Which I thought was very quick as I only posted the review yesterday! They have gone through the process of what should have happened and will be giving feedback to staff.

Galashiels. The mattress was wonderful. The initial customer service in the show room was good. And rapidly went down hill after that. It was indicated that the mattress would arrive in January a little later than normal due to the festive period which I was fine with. No appearance of the mattress prompted me to call I was told I would get a call back and I didn't. I called back and the excuse was their phone had run out of battery and they had asked a colleague to call me back. I was given another indication that it would arrive the next week. It did not appear. Another phone call I was told it would definitely be delivered the next week as long as there was no storms (weird thing to say I thought as we hadn't had any recently). Weather was fine the next week no mattress appeared! I had to phone again. Mattress did eventually show up but I was very close to cancelling my order for being messed around so much. If they had been upfront about the delivery time I wouldn't off minded. Messing me around like this not only wasted my time but also my family members time. I had them sitting in the house waiting to accept the delivery if it came during work hours. I am wary to use them again which is a shame as they are local.

1 janvier 2026
Noté 5 sur 5 étoiles

Great service & comfy bed

Brother is really happy with the bed, especially after spending 9 weeks in hospital. He says it is really comfy.

16 avril 2026
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Réponse de Grove

Thank you for the 5-star review.

We’re so pleased to hear your brother is happy with his new bed and is finding it really comfortable, especially after his time in hospital. We hope it helps him rest and recover well.

Noté 5 sur 5 étoiles

Good choice of quality products

Good choice of quality products. Communication before delivery was good. Delivery and installation team were great. I'm very pleased with my new bed and mattress. It was delivered quickly after ordering.

4 mai 2026
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Réponse de Grove

Thank you for taking the time to leave such a great review.

We’re so pleased to hear you were happy with the range and quality of products, as well as the communication leading up to delivery. It’s also great to know our delivery and installation team made a positive impression.

We hope you continue to enjoy your new bed and mattress, and we really appreciate you choosing Grove Bedding.

Noté 5 sur 5 étoiles

Great experience great product

Very quick delivery at my convenience Product cheaper than some competitors good quality and deep drawers with stoppers!

4 mai 2026
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Réponse de Grove

Hi Maxine, thanks for your lovely feedback. We’re so pleased you were happy with the quick delivery, the product's quality, and the extra storage space in the drawers.

We hope you continue to enjoy your new bed.

Noté 5 sur 5 étoiles

Good quality bed

Good quality bed, excellent delivery service.

2 février 2026
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Réponse de Grove

Thank you for your review.

We’re really pleased to hear you’re happy with the quality of your bed and the delivery service you received.

The Grove Bedding Team

Noté 5 sur 5 étoiles

Buying a bed at Grove bedding

The young lady in the store just left the both of us to walk around and try the beds for ourselves, no hassles free to try them all, and at the end when had decided the 1 we wanted she explained the process about when we could expect the bed to be delivered. Great service, called nearer the delivery time to tell us what day and time, the delivery guys were tremendous.

28 février 2026
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Réponse de Grove

Hi Charlie,

Thank you for taking the time to share your experience with us.

We’re really pleased to hear you enjoyed the relaxed approach in store and had the chance to try the beds at your own pace. It’s also great to know the communication throughout the delivery process was helpful and that our delivery team looked after you so well.

Best wishes,
The Grove Bedding Team

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