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Grove Avis 

510
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Visited Grove bedding in Galashiels this morning. Had a great experience with fantastic customer service from Davy. He was very knowledgeable and gave my mum some great tips for getting the right mat... Voir plus

Noté 5 sur 5 étoiles

I bought a new mattress from Grove Bedding about 6 months ago. Its been great. The assistant at Grove was excellent - very knowledgeable, not at all pushy. We worked out 4 or 5 possibilities then I to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

David was a delight to speak to. We wanted two single beds and mattresses for our grandsons. He immediately understood our needs and showed is our best options at a good competitive price. The dea... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The bed arrived and Birlea was great - the delivery man managed to get the bed to the top floor! Only thing is the bed assembly ends up being compromised as not all the holes line up perfectly. Overa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de literie
  3. Magasin de meubles de chambre à coucher
  4. Magasin de meubles pour enfants
  5. Magasin de meubles
  6. Magasin de matelas

À propos de Grove

Écrit par l'entreprise

At Grove, we want to help people achieve their full potential using the power of sleep.


Our mission is to help people ‘Wake Up Ready’ by providing them with the knowledge and tools they need to get a good night’s sleep. We believe that getting enough quality sleep is essential for achieving success in all areas of life, and we are passionate about helping as many people as possible to wake up feeling refreshed and ready to take on the day.

To date, we have helped thousands of people improve their sleep, and we are constantly striving to reach and engage more people so that we can change even more lives. If you’re looking to wake up feeling your best, then check out our website and see how we can help you unlock the power of sleep.

Quality and value are important to us at Grove, that's why we offer a wide range of products at all prices, so as many people as possible will be able to find something. We've met with 100's of suppliers and tested 1000's of products, so we know what we're talking about when it comes to finding the best beds and mattresses.

We stock well-known brands like Hypnos, Harrison Spinks, Loren Williams, Highgrove, and Rest Assured, so you can be sure you're getting a quality product when you shop with us. Whether you're looking for luxury or something more budget-friendly, we're confident we have something for everyone.

#WakeUpReady

Coordonnées de contact

Unlock your best sleep yet.

Find your perfect bed and mattress in-store and online.

4,8

Excellent

TrustScore 5 sur 5

510 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,8

Tous les avis

(510)

163 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good Job

Did a good job. New bed delivered and assembled and old bed taken away for recycling. Fast and efficient.

4 mars 2026
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Réponse de Grove

Thank you so much for your 5-Star review, Clair!

We’re really glad to hear everything went smoothly and that you were happy with the delivery, assembly, and recycling service. Our team always aims to make the whole process as quick and hassle-free as possible.

Enjoy your new bed, and thank you again for choosing Grove!

Noté 5 sur 5 étoiles

Excellent customer service and great product

Purchasing online was very straightforward with an instant response to my request for information prior to purchase about product assembly. The store followed up with a phone call to discuss delivery arrangements. The stool arrived fully assembled as confirmed and is extremely good quality and comfortable - I will be back for future furniture needs!

18 février 2026
Avis spontané
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Réponse de Grove

Hi Barbara,

Thank you for the 5-star review. We're really glad the ordering process was smooth and that you're happy with the stool.

We appreciate your support and look forward to helping you again in the future.

Noté 4 sur 5 étoiles

Lovely bed and mattress just had to wait a while on delivery

Lovely bed and mattress. Really good customer service and advise on my matress. The only reason why 4 stars is I had to wait a while for my bed to arrive and it was only when I chased did I find out what was happening.

17 février 2026
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Réponse de Grove

Hi Annie,

Thank you for your lovely comments about your bed and mattress — we’re so pleased you were happy with the service and advice in store.

We’re very sorry that you had to chase for an update on your delivery. That’s not the level of communication we aim for, and we appreciate you highlighting it.

Thank you again for choosing Grove Bedding, and we hope you’re enjoying your new bed.

Noté 3 sur 5 étoiles

Some hardware poor quality

Grove have been in touch and have stated that the bed manufacturer is sending replacement metal work for the one effected leg....🤞🤞🤞it arrives soon..

Excellent in store experience, told we would have bed before Xmas.
After they had our £££, Various delays which they kept us informed about.Mid February,Phone call advising delivery date, promising a call the night before with 2hr slot, call didn't come, so we emailed in the evening and got a reply! Excellent delivery crew, BUT when we assembled the bed, there were missing screws and badly made bolts that wouldn't thread. Luckily we had other hardware that we could use. No point in going all the way to the shop as our old bed had been removed & we needed somewhere to sleep. Comfy bed, a replacement leg to side rail fixing would make it perfect

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, bed great price, fast delivery and guys built bed really efficiently.

17 février 2026
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Réponse de Grove

Thank you for the 5 stars, Lauren!

We’re so pleased you were happy with the price, delivery and our fitting team. We’ll be sure to pass your kind words on to the guys.

Noté 5 sur 5 étoiles

Don’t usually write reviews but this…

Don’t usually write reviews but this company deserves one
Fantastic experience at Grove Bedding! The staff were incredibly helpful — especially Davy, who took the time to guide us through the options, and the owners Nick and his mum Bernadette, who made choosing the right mattress so easy and stress-free. Friendly, knowledgeable, and genuinely caring service from start to finish. Highly recommended!

17 février 2026
Avis spontané
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Réponse de Grove

Hi Kevin, thank you so much for taking the time to leave such a lovely review

We’re delighted you had a fantastic experience in store. Davy, Nick and Bernadette will be so pleased to hear your kind words. Helping our customers find the right mattress in a relaxed, pressure-free environment is exactly what we aim for.

We really appreciate the recommendation and hope you’re already enjoying many great nights’ sleep.

Noté 5 sur 5 étoiles

Great business

I’ve dealt with Grove Bedding for a long time and they are helpful, reliable and 100% a first class business.

9 février 2026
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Réponse de Grove

Hi Elaine, thank you so much for your lovely review! We really appreciate your continued support over the years. It means a lot to hear you find us helpful and reliable. Thanks again for choosing Grove Bedding!

Noté 5 sur 5 étoiles

Was called to choose delivery great experience with Grove bedding

Was called to choose delivery date from a couple of options. Was given a 3 hour window but would get called by delivery drivers when they were on their way.
Girl calling from the office was very nice and informative. Guys that delivered mattress were really, really good.

2 février 2026
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Réponse de Grove

Hi Linda, thank you for taking the time to leave such a great review! We’re so glad our team made the delivery process easy and kept you updated along the way. We’ll definitely pass your feedback on to the office and delivery crew — they’ll be delighted! Enjoy your new mattress.

Noté 5 sur 5 étoiles

Seamless process from start to finish

Great product,good price and grove made the whole process seamless.

4 février 2026
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Réponse de Grove

Thank you John! We’re glad you found the process seamless and the product great value. We appreciate you choosing Grove Bedding.

Noté 4 sur 5 étoiles

Delivery and communication could have…

Delivery and communication could have been better at first but once I contacted them regarding delivery it was absolutely fantastic

29 janvier 2026
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Réponse de Grove

Hi James, thanks so much for your review. We’re sorry the delivery and communication weren’t perfect at the start, but we’re glad we could resolve everything quickly and that you were happy with the final outcome. We really appreciate your feedback!

Noté 5 sur 5 étoiles

Very helpful customer service

Very helpful customer service. Fast delivery

29 janvier 2026
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Réponse de Grove

Hi Caroline, thank you for your 5-star review! We’re really pleased to hear you found our customer service helpful and that delivery was fast. We hope you’re enjoying your purchase.

Noté 5 sur 5 étoiles

The service was 5 star from start to…

The service was 5 star from start to finish . Sophie face to face was excellent as were the staff on the phone . The two men who came to assemble the bed were so friendly and efficient . The bed is perfect . I would highly recommend Grove Bedding !

4 février 2026
Avis spontané
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Réponse de Grove

Thank you so much, Maureen, for your fantastic 5-star review. We’re delighted to hear that you received 5-star service from start to finish. Sophie will be especially pleased to know her face-to-face service made such a great impression, and we’ll also pass on your kind words to our phone team and delivery crew. It’s wonderful to hear the bed is perfect for you. Thank you for your recommendation

Noté 5 sur 5 étoiles

What can I say I have never been…

What can I say I have never been disappointed or let down with this company where I have had many purchases. Service from staff is friendly and outstanding always prepared to go the extra mile for you. I will always purchase my beds, mattresses from here as it’s easy and they have so much choice, well done all at Grove Bedding Newbridge.

31 janvier 2026
Avis spontané
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Réponse de Grove

Thank you so much, Gill, for taking the time to leave such a wonderful 5-star review. We’re incredibly grateful for your continued loyalty and kind words. It means a lot to hear that our team consistently goes the extra mile and that you find shopping with us easy and full of choice. We’ll be sure to share your feedback with the whole team at Grove Bedding Newbridge

Noté 5 sur 5 étoiles

Great customer service and really…

Great customer service and really pleased with the bed frame.

23 janvier 2026
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Réponse de Grove

Thank you, Moria, for your lovely 5-star review! We’re delighted to hear you received great customer service and that you’re really pleased with your new bed frame.

Noté 5 sur 5 étoiles

The person on the phone price matched a…

The person on the phone price matched a bedstead for me and arranged quick delivery. Called back to confirm the order and was very efficient, polite and friendly

19 décembre 2025
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Réponse de Grove

Hi Chris, thank you so much for your 5-star review! We’re really pleased to hear our team were able to price match your bed and arrange quick delivery for you. It’s great to know the follow-up call was efficient and friendly too — we’ll be sure to pass your kind words on to the team. We hope you love your new bed.

Noté 5 sur 5 étoiles

As described

As described, good communication and pricing

23 janvier 2026
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Réponse de Grove

Thank you for your 5-Star review Suzanne.

Noté 5 sur 5 étoiles

Bed purchase

All the team at Grove bedding were knowledgeable and helpful. Will defiantly go back.

23 janvier 2026
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Réponse de Grove

Hi Cathie,

Thank you for your review.

It’s great to hear the team were helpful and able to guide you through your purchase. We really appreciate you choosing Grove, and we look forward to welcoming you back in the future.

Noté 4 sur 5 étoiles

Great mattress and excellent service

Great mattress and excellent service. Worth noting you can't choose the date of delivery so that part is a little inconvenient

23 janvier 2026
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Réponse de Grove

Hi Melissa,

Thanks for taking the time to share your thoughts.

It’s great to hear you’re happy with both the mattress and the service. We also understand your point about choosing a delivery date, it’s something we’re working towards offering in the future.

We appreciate you choosing Grove Bedding.

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