Gumtree Australia Avis 

823
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Gumtree has more people viewing items than other Selling Places. Selling Antiques & Vintage items sell much quicker on Gumtree. Have not encountered any scammers which is GREAT. Hard to sell some item... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The person kept in touch during the process. Polite. Quick transaction which speeded the process up. Thank you Gumtree

L'entreprise a répondu

Noté 5 sur 5 étoiles

Listed the item for quite a while, finally received an offer and fell into the price range I would accept. The buyer was reliable and picked up the goods on time...everything went well. I particularl... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Sorry, I once loved this site, however, resent 3rd party adds popping up make it difficult to view the photos & the advert. I understand the need for the 3rd party adverts, however I will stop using u... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maché en ligne
  2. aussi dans
  3. Société de presse

Écrit par l'entreprise

Gumtree.com.au is Australia’s local marketplace, connecting more than 7 million* buyers and sellers every month in the local community. Buy, sell and find almost anything across hundreds of categories – including: Home & Garden, Cars, Jobs and more. Find what you’re looking for with ease and post on the move with the Gumtree App. You can easily download from the App Store or Google Play. *average Jan-dec 2016, Nielsen


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

823 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(823)

598 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Absolute rubbish

Absolute rubbish. Third attempt to sell on this platform. Their AI is over zealous and scatter shots false positives that result in accounts being constantly flagged for no reason. Expect to spend at least the first week trying to get legitimate account reinstated. Customer support is nonexistent. Gumtree ils also serious spearphishing country - Gumtree will flag receiver if spam as well as the sender. Avoid like the plague.

Update: used eBay instead - I duplicated the same listings, same prices, and guess what? - no hassles. Go figure.

17 septembre 2026
Avis spontané
Logo de Gumtree Australia

Réponse de Gumtree Australia

Hi Zre,

We're sorry for any frustration experienced and we do thank you for your feedback. Your comments regarding your experience on the site has been passed to the appropriate team for review.

Please send us a direct email to communitysupport@gumtree.com.au so that we can take a look into your account query.

-The Gumtree Team

Noté 2 sur 5 étoiles

with this new format every thing take…

with this new format every thing take twice as long to do in case you had not realised we are in australia put the date around the correct way can not put date in

16 septembre 2026
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Réponse de Gumtree Australia

Hi Brian,

Thanks for taking the time to share your feedback. We’re sorry to hear the new format has made things more difficult and appreciate you highlighting the issue with the date format. We’ll make sure your feedback is passed on to the relevant team.

– The Gumtree AU Team

Noté 5 sur 5 étoiles

Gumtree is an excellent platform

Gumtree is an excellent platform, easy to use, and generating far more sales (I had a number of items to sell) than competing platforms.

11 septembre 2026
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Réponse de Gumtree Australia

Hi Saross,

Thank you for the fantastic five-star review! We’re delighted you find Gumtree easy to use and that it has helped you achieve more sales.

We appreciate you sharing your experience and wish you continued success with your listings.

— Gumtree Support

Noté 5 sur 5 étoiles

Gumtree is easier to use, Items are not declined due to a word that AI picks up,

Gumtree has more people viewing items than other Selling Places. Selling Antiques & Vintage items sell much quicker on Gumtree. Have not encountered any scammers which is GREAT. Hard to sell some items on Marketplace because AI is too Severe looking for words that that have other meanings & your ad is declined.

10 septembre 2026
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Réponse de Gumtree Australia

Hi Barbara,

Thank you for such wonderful feedback! We're delighted to hear you've found Gumtree easy to use and that you've had great results selling your antiques and vintage items.

It's especially lovely to hear that you've been able to connect with interested buyers and enjoy successful sales through the platform.

We really appreciate you taking the time to share your experience and wish you many more successful sales on Gumtree.

– The Gumtree AU Team

Noté 2 sur 5 étoiles

Gumtree sales are pathetic.

Gumtree sales are pathetic compared with Marketplace or ebay, gets lots of views so 2 stars but sales are very rare. Seems gumtree is only for selling cars.

9 septembre 2026
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Réponse de Gumtree Australia

Hi there Bower-birds,

Thanks for taking the time to share your feedback. We're sorry to hear that, despite receiving plenty of views, you haven't had the sales results you were hoping for.

Gumtree supports a wide range of categories beyond cars, though buyer interest can vary depending on the item, location, price and current demand.

We appreciate you sharing your experience and hope your future listings bring you better results.

– The Gumtree AU Team

Noté 5 sur 5 étoiles

Was great

Was great, all good one more item out of my house , thankyou

3 septembre 2026
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Réponse de Gumtree Australia

Hi Francis,

Thanks for sharing your feedback.

We're delighted to hear everything went smoothly and that Gumtree helped you find a new home for another item you no longer needed.

We appreciate you taking the time to leave a review and wish you continued success with your future sales.

– The Gumtree AU Team

Noté 4 sur 5 étoiles

happy with this sale

This experience greater than last.

26 août 2026
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Réponse de Gumtree Australia

Hi Fay,

Thanks for sharing your feedback.

We're pleased to hear you're happy with your sale and that you had a better experience with Gumtree this time around.

We really appreciate you giving us another opportunity and taking the time to share your experience.

– The Gumtree AU Team

Noté 1 sur 5 étoiles

Don't Sell Your Car Here

For advertising a car this was a complete and total waste of money.

7 avril 2026
Avis spontané
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Réponse de Gumtree Australia

Hi One,

Thanks for taking the time to share your feedback.

We're sorry to hear that your experience advertising your car on Gumtree didn't meet your expectations. We understand how disappointing it can be when a paid listing doesn't deliver the response you were hoping for.

We'd appreciate the opportunity to look into your experience and see if there's anything we can assist with. Please contact our support team at communitysupport@gumtree.com.au with the details of your listing so our team can review this further.

– The Gumtree AU Team

Noté 5 sur 5 étoiles
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Réponse de Gumtree Australia

Hi Tony,

Thanks for sharing your feedback.

We're delighted to hear you had an easy and smooth experience using Gumtree. It's always great to hear when everything comes together without a hitch!

Thanks for choosing Gumtree and for taking the time to leave us a review.

– The Gumtree AU Team

Noté 5 sur 5 étoiles
Logo de Gumtree Australia

Réponse de Gumtree Australia

Thank you for your feedback. We appreciate the positive review.
- The Gumtree AU -Team

Noté 5 sur 5 étoiles

A Good Place to Depose Surplus Household Goods

Listed the item for quite a while, finally received an offer and fell into the price range I would accept. The buyer was reliable and picked up the goods on time...everything went well.
I particularly like the fact that Gumtree has outlined some safety instructions on dealing with selling and buying.

17 août 2026
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Réponse de Gumtree Australia

We are so pleased to hear about your positive experience and that everything went smoothly with your recent transaction. We truly appreciate you highlighting the value of our safety guidelines; we try our best to provide a secure platform for all our users. Thank you for your wonderful feedback!
- The Gumtree team

Noté 5 sur 5 étoiles

Always use gum tree

Always use gum tree
Great selling site
All good...use always

8 août 2026
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Réponse de Gumtree Australia

Hi Brian,

We're so glad to hear you consistently have a great experience using the Gumtree site! Thank you for your positive feedback.

-The Gumtree Team

Noté 5 sur 5 étoiles

Great sale

Great sale, lovely person, credit to Gumtree

25 juillet 2026
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Réponse de Gumtree Australia

Hi Linda,

Thanks for sharing your feedback.

We're delighted to hear you had a great experience using Gumtree and that your sale went so well. It's wonderful to know we could help connect you with a positive buyer.

We appreciate you taking the time to leave a review and thank you for being part of the Gumtree community.

– The Gumtree AU Team

Noté 5 sur 5 étoiles

It was easy to create the ad

It was easy to create the ad, had plenty of people showing interest.

22 juillet 2026
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Réponse de Gumtree Australia

Hi Harald,

Thank you for your wonderful feedback! We're so glad to hear that you found it easy to create your ad and that it generated a lot of interest.

-The Gumtree Team

Noté 5 sur 5 étoiles

I serious reply.

The normal bunch of timewasters came in, then a serious reply who bought the lot.

7 juin 2026
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Réponse de Gumtree Australia

Hi Tony,

Thank you for sharing your experience with us. We’re glad to hear that, despite some initial time-wasters, you eventually connected with a genuine buyer and successfully completed your sale.

We appreciate your patience and are pleased that Gumtree helped you reach the right person. We’ll continue working to make the marketplace a safe and positive experience for our community.

Thanks again for choosing Gumtree!

– The Gumtree Team

Noté 1 sur 5 étoiles

I posted a normal ad to sell a camera…

I posted a normal ad to sell a camera lens, however have been "blocked for security reasons" apparently.
now no real feed back and reasoning given. I can only assume it's due to me using a VPN to access the site.
What a shame and pity - I generally think Gumtree is a OK site, however to be treated like some common scammer is not very nice. So I advise other to beware of Gumtree random security slections.

I received a quick response from Gumtree Support stating to please contact them as they were keen to sort out the issue. This I have done and ...am still waiting for Gumtree Support to contact me. I left my email and phone number for them. A disappointing response and certainly not the service that Gumtree Support allude to in their initial response - 24/7 contact.
I am very disillusioned and sad that this company appear to be very selective and parochial in their dealings with me.
Again, I can only offer a warning to others that the use of Gumtree is not what it appears.

10 juin 2026
Avis spontané
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Réponse de Gumtree Australia

Hi Chris,

I’m really sorry to hear your ad was blocked and that you haven’t been able to get a clear answer yet. I understand how frustrating that would be, especially after taking the time to post your ad.

For account security reasons, some ads may be held or blocked while checks are completed. Please avoid reposting the same ad repeatedly, as this can cause further delays.

We’d like to help you look into this properly and make sure everything is resolved for you. Could you please reach out to our support team using the email linked to your Gumtree account?

Please email us directly at communitysupport@gumtree.com.au

You can also contact us through our Help Page here:
https://help.gumtree.com.au/AU?cu=1&fs=ContactUs&l=en_US&lang=en_US&q=&s=

Info link:
Posting Policies: https://help.gumtree.com.au/AU/articles/en_US/KB_Article/Posting-Policies-AU

We’re available 24/7 and will be happy to assist.

The Gumtree AU Team

Update:

Our checks are now complete, and we are happy to report that your account and ad has been reinstated. We have responded to your Help Desk email with more information.

We appreciate your patience while this was being investigated. Please don't hesitate to reach out should you need assistance with anything else.

Noté 1 sur 5 étoiles

idon

very not good gumtree take my money but not add may add

29 juin 2026
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Réponse de Gumtree Australia

Hi there Bashar,

Thanks for taking the time to leave your feedback and I’m really sorry to hear about the experience you’ve had with your ad not appearing as expected after payment.

I understand how frustrating this must be, especially when you’re expecting your listing to go live and start generating interest.

We’d like to help you look into this properly and make sure everything is resolved for you. Could you please reach out to our support team with the email linked to your account and the payment reference or ad reference number? This will help us locate your listing and review what happened.

Please email us directly at communitysupport@gumtree.com.au

You can also contact us through our Help Page here:

https://help.gumtree.com.au/AU?cu=1&fs=ContactUs&l=en_US&lang=en_US&q=&s=

We’re available 24/7 and will be happy to assist.
- The Gumtree AU Team

Noté 5 sur 5 étoiles
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Réponse de Gumtree Australia

Hi Philippa,

We are so glad you had a great experience! We appreciate your kind words and we thank you for taking the time to leave your feedback.

-The Gumtree Team

Noté 5 sur 5 étoiles

Easiest transaction ever

Easy, good communication, prompt collection

31 mai 2026
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Réponse de Gumtree Australia

Hi Lucy,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you had such an easy transaction with good communication and prompt collection, and we truly appreciate your positive experience and support.

Noté 5 sur 5 étoiles

happy happy chap

1 juin 2026
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Réponse de Gumtree Australia

Hi,

We're happy that you're happy and that your item has sold. Thank you for your positive feedback and we look forward to the next sale!

-The Gumtree Team

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