Hair Care Canada has been super helpful regarding my thinning hair concerns and recommended the Scalp Phix system. After 2 months of use there is a noticeable decrease in shedding! Thank you to Stuar... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I received my four-item order with two damaged items: one product leaked in the box (hair oil) and another arrived with a cracked lid broken into pieces. When I contacted customer service, they told... Voir plus
L'entreprise a répondu
I had some trouble getting my discount code to work. I went on the live chat and asked if they could figure out why my code kept coming up invalid. The person I spoke with couldn’t find the problem bu... Voir plus
L'entreprise a répondu
Ordering was simple online. When I couldn’t get a discount to attach to my order, I wrote to the company and they reimbursed the discount to my credit card … that was much appreciated! To me, that pro... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de produits capillaires
- aussi dans
- Fournisseur de produits de beauté
- Magasin d'articles de coiffure pour hommes
- Magasin de produits de beauté
- Salon de coiffure
Écrit par l'entreprise
Hair Care Canada – Your Destination for Salon-Quality Hair Care at Home At Hair Care Canada, we make it easy for Canadians to get the salon experience at home. Whether you're maintaining a sleek bob or growing out long, luxurious locks, we offer a wide range of professional hair care products to meet your needs and elevate your routine. Shop your favourite salon-quality brands including Kevin Murphy, Eleven Australia, Neuma, Ethica Beauty, Neuma and more—all in one convenient, online destination. Our curated selection ensures you’re getting authentic premium products trusted by hairstylists across the global industry. Proudly Canadian and based in Calgary, Alberta, we’re committed to delivering fast, contactless service coast-to-coast. Hair Care Canada is a division of Scissorworks and Company Beauty Boutique, and we’re passionate about helping Canadians feel confident in their hair every day. Discover the best version of your hair with Hair Care Canada—where every day is a great hair day.
Coordonnées de contact
10421 Bonaventure Dr SE, T2J 6Y2, Calgary, Canada
- 825 360 0181
- support@haircarecanada.ca
- www.haircarecanada.ca
4,5
Excellent
326 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good service and selection
I have had good service in the past with Haircare Canada. I would prefer a
Survey request after the shipment but my past experience is why I am a repeat customer
2 janvier 2023
Expect spam email from this company and…
Expect spam email from this company and poor customer service.
Edit: My review is in response to simply being asked to be removed from their email list, to which you only did seemingly 3 emails later. Though I’m not “traumatized” as you said, I am disappointed that this has escalated to this when it could have been resolved had you simply unsubscribed me when initially asked (as there was no unsubscribe option in the email).
28 décembre 2022
Avis spontané
Réponse de Hair Care Canada Ltd.
I apologize that my personal email which was intended to assist as follow-up to your abandoned cart has caused what appears to be traumatic displeasure. Following up is an above-average service level rarely seen in today's e-commerce marketplace and on all accounts is excellent customer service, which is corroborated by the 200+ 5-star reviews submitted by our customers. Rarely can you reach anyone for support in today's digital/faceless climate, however here at HCC you have the founder and CEO personally connecting. For this, I am unable to apologize.
The communication between the company…
The communication between the company and myself was excellent from beginning to end. The products were delivered quickly and without issue.
5 décembre 2022
Réponse de Hair Care Canada Ltd.
Thank you for taking time to write these kind words, Bob!
Great customer service and great product!!!
Great customer service, I even got a thank you e-mail for choosing them over all the companies that sell shampoo. The fact that they were in Canada was a great choice for me since I wanted to encourage a shop from my Country.
5 décembre 2022
Réponse de Hair Care Canada Ltd.
Thank you!
Réponse de Hair Care Canada Ltd.
Great news & thank you, Tanya!
Réponse de Hair Care Canada Ltd.
Very happy to hear this. Thanks for your comment, Alexandra.
Shopping issue
I placed an order and was double checking on its arrival date and saw the company was sending the wrong product. This issue was quickly resolved via the companies live chat. Chat person was very helpful.
28 novembre 2022
Réponse de Hair Care Canada Ltd.
Thank you.
Satisfied customer
Items as described. Shipped in stated time and well packed. Sale price made this a good buy.
10 novembre 2022
Réponse de Hair Care Canada Ltd.
Thank you for taking time to write a review, Lin!
Réponse de Hair Care Canada Ltd.
:-)
Réponse de Hair Care Canada Ltd.
Thank you!
Great products, Great Prices, Great Customer Service
The customer service was outstanding. I was called personally to let me know my order was delayed with the option of canceling or waiting, I was given an approximate date of delivery and an apology. Very much appreciated. My order arrived when expected, we’ll packaged and in perfect condition. Great prices on quality products!
10 octobre 2022
Réponse de Hair Care Canada Ltd.
Thank you for taking a moment to write this, Gloria. We appreciate your support!
Réponse de Hair Care Canada Ltd.
Credit to Canada Post for the quick shipping! :-)
LOVE this company
LOVE this company. They carry excellent products and they deliver in a timely manner. Their sales are always an added bonus!
2 novembre 2022
Réponse de Hair Care Canada Ltd.
Thank you so much, Cathy.
Réponse de Hair Care Canada Ltd.
Thank you for sharing this comment!
Prompt and professional
Prompt and professional. Got exactly what I ordered in a quick turn around time.
2 novembre 2022
Réponse de Hair Care Canada Ltd.
Richard, Thank you for this and your business.
Réponse de Hair Care Canada Ltd.
Thanks for taking timeto review Elizabeth!
Fast shipping / Amazing Customer Service
Fast shipping! Also amazing prompt friendly customer service when I had an issue with my order, immediate action. Very happy, I would definitely recommend this retailer for all your hair care products.
2 novembre 2022
Réponse de Hair Care Canada Ltd.
Thak you for the kind words Daina.
Fast delivery
Fast delivery, well packaged. Was a great price. Nice people for customer service. I would recomend them.
3 novembre 2022
Réponse de Hair Care Canada Ltd.
So nice to hear Amelia. Thank you.
Great service and communication! Thanks
Prompt delivery and wonderful tracking details.
Thanks for positive service
7 octobre 2022
Réponse de Hair Care Canada Ltd.
Very pleased to hear and thank you!
Best service
Everything I was looking for was on this site, great prices and I also received a complimentary email thanking me for my purchase. I will be buying all my hair products from here. Delivery time was quick as well.
11 octobre 2022
Réponse de Hair Care Canada Ltd.
Thank you
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.