Hair Care Canada Ltd. Avis 

326
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hair Care Canada has been super helpful regarding my thinning hair concerns and recommended the Scalp Phix system. After 2 months of use there is a noticeable decrease in shedding! Thank you to Stuar... Voir plus

Noté 1 sur 5 étoiles

I received my four-item order with two damaged items: one product leaked in the box (hair oil) and another arrived with a cracked lid broken into pieces. When I contacted customer service, they told... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had some trouble getting my discount code to work. I went on the live chat and asked if they could figure out why my code kept coming up invalid. The person I spoke with couldn’t find the problem bu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering was simple online. When I couldn’t get a discount to attach to my order, I wrote to the company and they reimbursed the discount to my credit card … that was much appreciated! To me, that pro... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires
  2. aussi dans
  3. Fournisseur de produits de beauté
  4. Magasin d'articles de coiffure pour hommes
  5. Magasin de produits de beauté
  6. Salon de coiffure

Écrit par l'entreprise

Hair Care Canada – Your Destination for Salon-Quality Hair Care at Home At Hair Care Canada, we make it easy for Canadians to get the salon experience at home. Whether you're maintaining a sleek bob or growing out long, luxurious locks, we offer a wide range of professional hair care products to meet your needs and elevate your routine. Shop your favourite salon-quality brands including Kevin Murphy, Eleven Australia, Neuma, Ethica Beauty, Neuma and more—all in one convenient, online destination. Our curated selection ensures you’re getting authentic premium products trusted by hairstylists across the global industry. Proudly Canadian and based in Calgary, Alberta, we’re committed to delivering fast, contactless service coast-to-coast. Hair Care Canada is a division of Scissorworks and Company Beauty Boutique, and we’re passionate about helping Canadians feel confident in their hair every day. Discover the best version of your hair with Hair Care Canada—where every day is a great hair day.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

326 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(326)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Over priced

Over priced. I thought I was buying the normal sized 14$ ones but was charged 14$ for the travel sizes. They came in the mail with price stickers for 8$ each.

7 octobre 2022
Logo de Hair Care Canada Ltd.

Réponse de Hair Care Canada Ltd.

Thanks for this Jessica. It's not possible globaly to find full retail sizes of KM for $14. The sticker on the bottle for $8 is our cost. Retail sizes range from $35-58 which is clearly described in our variant pricing directly associated to each product. Plus, we do not set the market price. This is set by Kevin Murphy the manufacturer.

Noté 4 sur 5 étoiles

I placed an order for 5 items

I placed an order for 5 items. It seemed to take a while, so I sent an email, and my order was received in a few days. Love the products.

7 octobre 2022
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Réponse de Hair Care Canada Ltd.

Thanks Sharon. We ship next day via Canada Post who states 3-7 business days nationaly.

Noté 5 sur 5 étoiles

Terrific customer service

Terrific customer service! From start to finish . Would have absolutely no problem recommending you !

5 octobre 2022
Logo de Hair Care Canada Ltd.

Réponse de Hair Care Canada Ltd.

Thank you Janice!

Noté 5 sur 5 étoiles

It looked too good to be true

It looked too good to be true, pleasantly surprised on the value and fast shipping. I was finding it difficult to buy Kevin Murphy products that weren’t marked up too much online. Thank you having KM products at such a great price.

28 septembre 2022
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Réponse de Hair Care Canada Ltd.

I love it when to good to be true turns out to be true! Thank you Clare.

Noté 5 sur 5 étoiles

Smooth transaction

I love this place, all my favorite products are here.
Thanks for the fast shipping

1 septembre 2022
Logo de Hair Care Canada Ltd.

Réponse de Hair Care Canada Ltd.

Thank you for finding us Lucie!

Noté 5 sur 5 étoiles

Update: amazing customer support; Shampoo leaked during delivery :(

The shampoos were packed side ways and arrived and a significant amount had leaked inside the package. It was not damaged but appears the lid was not screwed on tight
Update: I'm so impressed. The company replied to this review almost instantly offering to send me the missing product! I'm so grateful for the excellent customer support after an unfortunate accident

16 août 2022
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Réponse de Hair Care Canada Ltd.

Hi Amber. If you could send us pictures of the lost product we will be happy to send replacement ounces. Sorry this happened.

Noté 5 sur 5 étoiles

Items came ahead of estimated delivery…

Items came ahead of estimated delivery time. Arrived in a decent package of a box stuffed with paper. Product in box is legitimate, as advertised. My second order with this business. I am satisfied again.

9 août 2022
Noté 1 sur 5 étoiles

Gift set description wrong and…

Gift set description wrong and deceiving. But nothing was done to correct My order

6 août 2022
Logo de Hair Care Canada Ltd.

Réponse de Hair Care Canada Ltd.

Hi Annie. The description image and description with exception to one type-I on site as discussed was identical to what you received. I’m sorry you do not agree. Both sides of the story are not represented in your review. Your product was shipped quickly and as visually described. Thanks for the feedback however inaccurate star rating that represents what not sending product to you would accurately represent vs, a misinterpretation on your part.

Noté 5 sur 5 étoiles

Impressed!

Good prices and I received my order in just over a day. I'm impressed!

5 août 2022
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Réponse de Hair Care Canada Ltd.

Great news and thank you Amanda

Noté 5 sur 5 étoiles

The thinning of my hair to Covid has me…

The thinning of my hair to Covid has me wearing a hat daily. This shampoo and conditioner has helped my hair to start coming back and thickening up! My hat days will soon be over!

25 juillet 2022
Logo de Hair Care Canada Ltd.

Réponse de Hair Care Canada Ltd.

Thank you for this Markie. I’m sorry to hear the pandemic has impacted you this way, however very happy to hear the Ethica shampoo and Conditioner has helped your hair recover! Tip: next order, adding Ethica Corrective Topical will increase the growth speed and treat your scalp so it stays healthy and supportive of your follicles.

Noté 5 sur 5 étoiles

Quick

I received the order quickly with no errors. I am very satisfied.

25 juillet 2022
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Réponse de Hair Care Canada Ltd.

Thank you for the feedback Nathalie!

Noté 5 sur 5 étoiles

I ordered off the site and it was very…

I ordered off the site and it was very simple, I found everything I needed and it was sent very nicely packed. Everything was secure and worked very well. I am just thrilled with my purchase. I had great deals and amazing products! Best hair care :)

25 juillet 2022
Noté 1 sur 5 étoiles

Received the wrong product with no…

Received the wrong product with no response from support. I have asked for the correct product to be re-shipped but still haven’t heard back from the team. There is also no number to call.

21 juillet 2022
Logo de Hair Care Canada Ltd.

Réponse de Hair Care Canada Ltd.

Thanks for this Adrian. Unfortunately we have no record of an issue from you in our messages. Re., no phone number, it is listed in 2 places within our site. In the contact us section, directly below the electronic contact form, & in the FAQ section. In addition, there is a direct link in the “management team” section to the LinkedIn profiles which lists direct contact info for both owners of HCC.

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