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Hanover Dairies Avis 

1 297
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I live in Kingsclere and I always get what I order and my milkman comes at a reasonable time for delivering. The milk is really nice and you can taste the difference from the supermarkets. All the pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always Always delivers!! I only buy what I require and no problem at all Can easily amend future orders & ok a delivery cost BUT welcome back to milk on the doorstep Fresh & completely env... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Best thing I did was to get my milk delivered to my door the service is absolutely first class I cannot fault it.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Deliveries are great: reliable, early morning and easy to change or add to online or by phone. So sustainable with glass bottles returned instead of plastic. It's really good being able to add locally... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de livraison de lait
  2. Crèmerie
  3. Fournisseur de produits laitiers

Écrit par l'entreprise

Since 1976, Hanover Dairies has proudly served communities across the North East, North West, and more recently the South of England, building a trusted network that ensures quality and reliability. Whether you’re a home, shop, business, or school, we provide convenient delivery services tailored to your needs. Our commitment to sustainability means we deliver milk in environmentally friendly, returnable glass bottles and recyclable plastic containers - because caring for the planet matters as much as caring for our customers. At Hanover Dairies, we bring the finest fresh produce straight from local farms to your doorstep, backed by first-class service that only decades of experience can deliver.

What We Do

Écrit par l'entreprise

Bringing sustainability to your door, wherever you are. Home, office or business.
Enjoy fresh milk without the hassle. We deliver directly to your doorstep—whether that’s your home, your office, or your business, so you never run out. Choose between reusable glass or eco-friendly plastic, and plant-based options to support your green goals while savoring quality you can trust. For more information contact us at enquiries@hanoverdairies.co.uk with your requirements.

Coordonnées de contact

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4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 297)

1 212 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

They care about their customers if we…

They care about their customers if we have any problems with delivery or if the milk been nicked they replace it straight away

22 février 2026
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Réponse de Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Noté 5 sur 5 étoiles

The milk comes on time on the day it’s expected

The milk comes on time and when you phone to cancel orders for holidays they are always very friendly and helpful

28 novembre 2025
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Réponse de Hanover Dairies

Thank you for the five star review! We really appreciate it ❤️

Noté 5 sur 5 étoiles

Goodbye plastic milk bottles.

I contacted Hanover Dairies because I wanted to reduce the amount of plastic I was using and their milk is delivered in the old style glass bottles. The deliveries are dependable (thanks to Josh) and via their website managing changes to my order is easy too.

22 décembre 2025
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Réponse de Hanover Dairies

Thank you for your five star review! We appreciate it ☺️

Noté 5 sur 5 étoiles

Great service all round

Great service all round, love the options beyond milk. No issues at all.

19 février 2026
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Réponse de Hanover Dairies

Thank you for taking the time to leave us a review, we really appreciate it! 😊

Noté 1 sur 5 étoiles

Service starts at the door and first impressions count!

A door-to-door salesperson knocked and opened with “Hi, I’m selling milk,” without introducing himself or the company. I politely said I wasn’t interested. He then offered a discount, and when I declined again, he muttered something rude and in a disrespectful way and walked off.

Not interested right now doesn’t mean not interested forever — but with that attitude I won’t even consider your services further. His attitude reflects poorly on your product and company/brand. If this is the standard of service, I’m grateful not to be a customer!

A word of advice: Be mindful of how you approach people and whose door you knock on. Respect goes a long way.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, efficient, friendly.
Good to be supporting local businesses.

18 février 2026
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Réponse de Hanover Dairies

Thank you for your five star review, we really appreciate it! ✨

Noté 5 sur 5 étoiles

Reliable

Reliable; accommodating; friendly;

18 février 2026
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Réponse de Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Noté 5 sur 5 étoiles

They keep their promises

They keep their promises, milk order is always delivered no matter what the weather, I can contact them and speak to a person,

4 février 2026
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Réponse de Hanover Dairies

Thank you for your kind review! We’re delighted you find our service reliable in all weathers and that our team is always there to help. We really appreciate your support!

Noté 5 sur 5 étoiles

I love getting gold cap milk delivered…

I love getting gold cap milk delivered to my door again and even though we have a ring video doorbell the milkman seems to be some sort of ninja and like Christmas morning as a kid the milk is magically on the step the next morning with no notification anyone had delivered it.

15 février 2026
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Réponse de Hanover Dairies

Thank you for your lovely review! We’re delighted you’re enjoying the gold top milk, and we’ll take ‘ninja milkman’ as a compliment! We really appreciate your support.

Noté 5 sur 5 étoiles

Our milkman

Our milkman, Luke, never lets us down. Milk and eggs regular as clockwork. Excellent servic.

13 février 2026
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Réponse de Hanover Dairies

Thank you for the five star review! We really appreciate it ❤️

Noté 5 sur 5 étoiles

Holiday suspension of delivery.

Very responsive. Great customer portal. Very easy to use-even for an oldie like me!😋

4 février 2026
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Réponse de Hanover Dairies

We really appreciate your five star review, thank you! 🥛

Noté 5 sur 5 étoiles

Fresh milk in Northchurch

Fresh milk, juice and eggs quietly delivered and there when I wake up. Reliable delivery with clean and recyclable bottles.

16 février 2026
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Réponse de Hanover Dairies

Thank you for taking the time to leave us a review, we really appreciate it! ✨

Noté 5 sur 5 étoiles

Lovely to have fresh milk

Lovely to have fresh milk, eggs and juice delivered!

13 février 2026
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Réponse de Hanover Dairies

Thank you for the five star review! We really appreciate it ❤️

Noté 3 sur 5 étoiles

Difficult to change addresswith many sites these days the…

As with many sites these days the chatbot was a waste of time. No apparent phone number on the website, one more wage packet saved I guess.
Website said didn't deliver to my new address, which is literally 300 yards round the corner from the old one.
Eventually got through to an email address. Not what would call customer service but this seems to be the norm these days.

16 février 2026
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Réponse de Hanover Dairies

Hi Neil,
Thank you for taking the time to share your feedback, and I’m sorry to hear about your experience.
We understand how frustrating it can be when you’re trying to get help and the process feels difficult. When we first launched our chatbox, we did experience some technical difficulties, and we have rectified this, it is not a bot it goes through to our live agents during working hours.
All of our contact telephone numbers are available on the Contact page of our website, and our team is always happy to help directly if you prefer to speak with someone.
Regarding your address, that does sound unusual, especially given the proximity to your previous one. This may have been a system or mapping limitation, and we’d be more than happy to review that for you if you’d like us to take another look.
We’re very sorry that the experience didn’t meet your expectations, and we truly value your feedback as it helps us improve both our service and accessibility.
Kind Regards
Hanover Dairies

Noté 5 sur 5 étoiles

The milk is fresh

The milk is fresh, the milkmen are quiet, and the few times I actually get to meet them, polite and friendly.

12 février 2026
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Réponse de Hanover Dairies

Thank you for the five star review! We really appreciate it ❤️

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