Effortless to book online. Value for money provided. Superb communication, both electronic as well as by telephone to inform about the status of booking as well as allocation of driver and then l... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
No problems with wheelchair accessible taxi and driver kind and respectful, thank you. Vehicle clean and good working order. Chronically Chelmsford local
Driver was very rude at the end of journey , talking to me in slang and told me a cheaper price otp but charged me £6 extra because it was on a meter but he stayed at 40mph the whole journey through 6... Voir plus
L'entreprise a répondu
Just had another great lift with Happicabs in Chelmsford. Glen is always entertaining and has got to know the family really well. He’s reliable, friendly, and makes the journey enjoyable every time. H... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Coordonnées de contact
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, Royaume-Uni
- 01245443443
- info@happicabs.com
- www.happicabs.com
4,3
Excellent
2 k avis
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
You book it through the app and 3…
You book it through the app and 3 minutes to arrival time car still hasn’t left the depot. Not the first time this has happened, always late- refuse to use from now on. No point being able to book for a set time if it’s always late.
23 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Good morning, I am so sorry you have experienced issues when booking through our app. I have sent you a request for further information if you could kindly reply and I will look into it ASAP
Jack was a great driver very polite and…
Jack was a great driver very polite and helpful.
22 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Hi Steven, thank you so much for your kind words. I am thrilled Jack met your expectations. I will pass this on to Jack who I am sure will be equally as thrilled. Kind regards
I was picked up by jack he’s a nice guy…
I was picked up by jack he’s a nice guy very cheerful
20 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Good evening, thank you so much for your kind words. I will pass your comments on to Jack who will be as equally as pleased. I hope we continue to meet your expectations in the future.
Jack is an amazing driver
Jack is an amazing driver. Thanks for the lovely ride. Cheers!
19 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Good evening Ravi, thank you so much for your kind words, I will pass your words on to Jack who I am sure will be as equally as thrilled. I hope we continue to meet your expectations in the future.
Réponse de Happicabs - Essex Taxi Service
Hi Alice, thank you so much for your kind words. I will pass this on to Jack who I am sure will be equally as thrilled with your kind words. I hope we continue to meet your expectations in the future.
Great driver
The driver was early, found the house which is very rare and was a great trip to Gatwick. Will be now booking my return with them.
19 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Hi Mark, thank you so much for your kind words. I am thrilled we met your expectations and I sincerely hope we continue to do so on your return.
Big up Stefan
Stefan was so friendly and very quick and efficient. His car was very clean and smelt very nice. 100% recommend Stefan to anyone. Female friendly and safe. Please let Stefan know how amazing he is
18 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Good Evening Tessa, Thank you so much for your kind words. I will pass this on to Stefan who I am sure will be equally as thrilled with your kind regards. We appreciate your custom and sincerely hope we continue to meet your expectations in the future.
Driver was decent to chat with
18 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Hi Charlie, Thank you so much for your kind words. I hope we continue to meet your expectations during your next journey.
Great all the time
Great all the time, I’ve always booked in advance and they turn up on time or earlier, I will continue to choose this cab service!! 😁
18 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Hi Shanice, thank you so much for your kind words it is much appreciated by our entire team. I sincerely hope we meet your expectations in the future.
Lovely friendly driver
Lovely friendly driver. I was on crutches and he was so patient and helpful as I struggled to get in and out of the car.
14 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Hi Angela, Thank you so much for your kind review. I am glad our driver met your expectations and sincerely hope we continue to do so.
Arrived on time
Arrived on time. Careful driver. Good company you and conversation
13 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Good Evening John, thank you so much for your very kind review. I sincerely hope we continue to meet your expectations in the future.
The car was ready for me at the airport…
The car was ready for me at the airport when my plane landed. Very nice driver.
9 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Good evening Roger, thank you so much for your kind words. We try hard to make all pickups especially airports as easily as possible. I am thrilled we met your expectations and hope we continue to do so in the futute.
Fantastic service
This is my first time being picked up by Imran. Great ride, fantastic personality and attitude. Very polite, helpful and considerate. Would be more than happy to have him as my driver.
12 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Good evening Dean, thank you so much for your kind words. I will pass this on to Imran who will be as equally thrilled. I sincerely hope we continue to meet your expectations in the future.
I like this company
The app is easy to use, never had a problem with the company. Drivers are polite and friendly. Cars are new and clean. I dont use taxis that much but the price seemed to be good. Will deffinatly use again
11 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Thank you so much for your very kind review. Your kind words are appreciated by myself and our entire team. I sincerely hope we continue to meet your expectations in the future.
The rate that I gave was purely to the…
The rate that I gave was purely to the driver that drove me today to Broomfield hospital he was such a horrible and rude person.
He even said if I was not happy with the route I could get out from the car imagine the audacity of driver to the passenger for knowing the route to the hospital I could under if he was polite enough to say that route is more quicker instead of saying that my daily job .I understand everyone does have a bad day but you don’t purposely make someone else’s day bad .
Please HAPPICAB AUTHORITIES YOU NEED TO DO BACKGROUND CHECK OF THE DESIGNATE DRIVERS BEFORE YOU ASSIGN THEM TO THE CUSTOMERS.
As some drivers wouldn’t like to take some customers and then show their frustration and verbal aggression mistreat them like I face it today for just saying “You need to take that route” Imagine for the diver saying to the customer , it’s not the customer that the route but it’s the driver if not happy they could leave you in the middle of the road.
Very unhappy with the service and THE DRIVER sorry it felt like a racist attack never had I ever had complaint before, have been using happicab for so many years .
First time I had a driver that was rude to customer
11 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Good Afternoon Nanu, I am so sorry you had an issue with your driver today. I can assure that we take situations like this very seriously. With this in mind I have requested some further information from you. If you could please respond I would be most appreciative. With your information we will be able to locate which driver it was and make sure we improve our service. Without feedback like yours good or bad we cannot improve our services. As soon as I receive your further information I will look into this and act accordingly. Kind Regards.
Réponse de Happicabs - Essex Taxi Service
Hi Russell, Thank you so much for your kind review. I sincerely hope we continue to meet your expectations in the future.
Poor booking system and customer experience
Booked online the night before, selected to pay online, all went through and received a booking reference. Waited 10 mins for the taxi this morning, then called to see where it was, was told my card was declined last night and the booking didn’t go through…despite it completing online any receiving a booking reference….no mention of a card declinature. You’d think you would get notified if something was wrong or still turn up and be offered to pay in cash or card in the cab. I’ve now missed all my onward travel, really disappointed.
6 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Good morning Dan, So sorry to hear you had an issue. I have sent you a request for further information. Please can you reply so I can investigate this in greater detail. Kind Regards.
Great service and drop-off
Great service and drop-off. Online booking system was too difficult to use so I had to phone to book.
5 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Hi James, I am glad you received a great service. I have sent you a request for further information. If you can respond I will send you so information on how to use our online booking system. Kind regards.
Very prompt, great service
Avoided lengthy roadworks and still managed to get me there early. Easy booking, good communication throughout and courteous driver. Would use again.
4 octobre 2025
Avis spontané
Réponse de Happicabs - Essex Taxi Service
Good afternoon, Thank you so much for your kind review. This is much appreciated by our entire team. I sincerely hope we continue to meet your expectations during your next journey with us.
Réponse de Happicabs - Essex Taxi Service
Hi Jayjay, thank you so much for your very kind review. It is much appreciated by our entire team and I sincerely hope we continue to meet your expectations in the future.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.